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The Londoner

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Deluxe King City View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine
Rooftop terrace
Meeting facility
Daily buffet breakfast (GBP 39.00 per person)

Overview of The Londoner

VIP Access

The Londoner

5.0 star property
Luxury hotel with spa, near Leicester Square
9.0 out of 10 Superb
9.0/10 Superb

224 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
38 Leicester Square, London, England, WC2H 7LL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Business centre
  • 9 meeting rooms
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In London City Centre
  • Leicester Square - 1 min walk
  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Big Ben - 15 min walk
  • The British Museum - 15 min walk
  • London Eye - 17 min walk
  • Westminster Abbey - 17 min walk
  • Thames River - 18 min walk
  • Oxford Street - 19 min walk
  • Buckingham Palace - 19 min walk

Getting around

  • London (LCY-London City) - 41 min drive
  • Heathrow Airport (LHR) - 42 min drive
  • London (LTN-Luton) - 43 min drive
  • London (STN-Stansted) - 49 min drive
  • London (SEN-Southend) - 57 min drive
  • Gatwick Airport (LGW) - 92 min drive
  • London Charing Cross Station - 6 min walk
  • Tottenham Court Road Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 19 min walk
  • Leicester Square Underground Station - 4 min walk
  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Underground Station - 5 min walk

Restaurants

  • Leicester Square - 1 min walk
  • McDonald's - 1 min walk
  • Panton Yokocho - 1 min walk
  • Jollibee - 1 min walk
  • 8 at the Londoner - 1 min walk

About this property

The Londoner

The Londoner features a rooftop terrace and puts you only steps from Leicester Square. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and French cuisine is served at Whitcomb’s, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a hot tub are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Leicester Square Underground Station is 4 minutes and Piccadilly Circus Underground Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to In Room Check-in
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (GBP 90 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.
The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.
The Residence – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person
  • There is a service fee of 2.5 per cent

Parking

  • Valet parking costs GBP 90 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner offer free cancellation for a full refund?
Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Londoner?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Londoner?
Yes, there's an indoor pool.
Are pets allowed at The Londoner?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Londoner?
Yes. Valet parking costs GBP 90 per day.
What are the check-in and check-out times at The Londoner?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Londoner and nearby?
The Londoner has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Londoner?
Yes, Whitcomb’s offers French cuisine.
What's the area around The Londoner like?
The Londoner is in London City Centre, a short 4-minute walk from Leicester Square Underground Station and 4 minutes' walk from Trafalgar Square.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

PETER, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amr, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

gareth, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Sultan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wing To, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay service was excellent
Warren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giuseppe, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at the Londoner and highly recommend it!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review