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Crystalbrook Flynn

Overview of Crystalbrook Flynn

Crystalbrook Flynn

5-star property
Luxury hotel in Cairns Central Business District with spa and outdoor pool
The price is AU$275
Price available on 27/1/2023

9.2/10 Superb

207 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
85 Esplanade, Cairns, QLD, 4870

Room options

About this area

What's nearby

  • In Cairns Central Business District
  • Great Barrier Reef - 1 min drive
  • Cairns Esplanade - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 11 min drive
  • Cairns Station - 13 min walk
  • Freshwater Station - 16 min drive
  • Redlynch Station - 17 min drive


  • Coast Roast Cafe - 2 min walk
  • Spicy Bite - 3 min walk
  • Dolce & Caffe - 3 min walk
  • Vivaldis Restaurant - 3 min walk
  • Perrotta's at the Gallery - 4 min walk

About this property

Crystalbrook Flynn

A great choice for a stay in Cairns, Crystalbrook Flynn is only 4 mi (6.4 km) from the airport. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and Boadwalk Social serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 311 rooms
  • Arranged over 11 floors


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (AUD 12 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike storage


  • 2 buildings/towers
  • Built in 2019
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy


  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Eleme. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open daily.


Boadwalk Social – This family restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – This family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 75 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 32 for adults and AUD 15 for children (approximately)
  • Credit card charges are subject to an extra charge of 1 per cent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds


  • Self-parking costs AUD 12 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Frequently asked questions

Does Crystalbrook Flynn offer free cancellation for a full refund?
Yes, Crystalbrook Flynn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystalbrook Flynn?
As of 26 Jan 2023, prices found for a 1-night stay for 2 adults at Crystalbrook Flynn on 27 Jan 2023 start from AU$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystalbrook Flynn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crystalbrook Flynn?
Yes, there's an outdoor pool.
Are pets allowed at Crystalbrook Flynn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Flynn?
Yes. Self-parking costs AUD 12 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Crystalbrook Flynn?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crystalbrook Flynn?
No, this hotel doesn't have a casino, but Reef Hotel Casino (6-min walk) and Cazalys Cairns (10-min drive) are both nearby.
What is there to do at Crystalbrook Flynn and nearby?
Crystalbrook Flynn has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Crystalbrook Flynn?
Yes, there's an on-site restaurant, Boadwalk Social. Nearby restaurants include Vivaldis Restaurant (3-min walk), Perrotta's at the Gallery (4-min walk) and Frydays (4-min walk).
What's the area around Crystalbrook Flynn like?
Crystalbrook Flynn is a short 1-minute walk from Cairns Esplanade and 4 minutes' walk from Cairns Night Markets.







Staff & service




Property conditions & facilities




10/10 Exceptional

Shane, 3-night trip with friends
Verified guest review

10/10 Exceptional

Great hotel Highly recommend a stay here
Samantha, 2-night trip
Verified guest review

10/10 Exceptional

Lisa, 1-night trip
Verified guest review

10/10 Exceptional

Eamonn, 2-night business trip
Verified guest review

8/10 Very good

A very average birthday get away
Parking... there was only 1 spot available. Bed was quite hard and uncomfortable. Pillows were nice. Air conditioning was freezing and temp took FOREVER to go up. Ended up turning it off. Had no lavender pillow spray available. Gave me a pillow instead... didn't make sense. Breakfast buffet staff were a mix. Some were super friendly, others not. Sandwich press was disgusting. Burnt charcoal bits on it. Burnt baking paper in it. Why is the toaster and other breads not with the inhouse loaves? That didn't make sense. Poached eggs were all hard. Chef would not make any soft ones. Had no bacon cooked either. So we didn't have much to eat. That was really a huge waste of $64. Won't do that again. Husband wanted to do it as it was my birthday get away. Would have loved a birthday dinner voucher or discount to eat inhouse, but ended up somewhere else to eat. Overall, a little disappointing for 5 stars.
1-night trip
Verified guest review

10/10 Exceptional

Pre flight stay
What a beautiful hotel. Staff was very friendly and very helpful. Nothing was a bother to them. The room was spotless and the beds so comfortable. We dined at the Italian restaurant. Beautiful food and very helpful staff. Will be coming back again in the near future. Location prefect. Easy access to everything you would like to see or do.
glenda, 1-night trip
Verified guest review

10/10 Exceptional

Great Hotel, excellent location. Travel frequently and found this place to be the best in Cairns in my oppinion. Close to bars / restaurants / cafes and all that Cairns has to offer Highly recommend
Glen, 2-night business trip
Verified guest review

10/10 Exceptional

Andrew, 1-night trip
Verified guest review

10/10 Exceptional

Excellent location. Clean spacious room. Modern design. Lively bar. Covered pool area with urban feel rather than tropical (suited usas it was very sunny and hot weather). I would recommend.
Michael, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice and very clean Staff is great and always helpful Great location Sea side was wonderful Bathroom the best
Jenothy Estelle, 4-night romance trip
Verified Expedia guest review