Large, Clean Rooms but Pool Area Needs Attention
Our stay at the SpringHill Suites by Marriott Palm Desert had some significant pros and cons.
The Good:
The room was exceptionally clean and spacious. We appreciated having a dedicated working table, which was very convenient.
The walk-in closet was also a great feature, providing plenty of storage space for luggage and clothes.
It was very thoughtful to have an ice machine on every floor.
The gym provided filtered water, which is a nice touch for guests.
The Bad:
Maintenance Issues: The hot tub (Jacuzzi) was not working during our entire stay. Additionally, the emergency shut-off switch panel for the pool equipment was broken and exposed, which looked unprofessional and unsafe. (Images 2, 8, 9)
Safety Hazard in Bathroom: Water from the shower easily spills under the door onto the floor outside the shower area. This creates a large, slippery puddle and is a definite safety hazard.
Overall, while the accommodations inside the room were excellent, the maintenance and safety issues in the pool and bathroom areas need to be addressed.