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The Surrey Hotel

Photo gallery for The Surrey Hotel

Motel Studio (located across the road) | In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)

Overview of The Surrey Hotel

The Surrey Hotel

4.0 star property
Suburban hotel with indoor pool, near Eden Park
7.4 out of 10 Good
7.4/10 Good

859 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Internet access
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is AU$128
Price available on 5/6/2023
Map
465 Great North Road, Grey Lynn, Auckland, 1021
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Grey Lynn
  • Eden Park - 22 min walk
  • Auckland Zoo - 27 min walk
  • Sky Tower - 42 min walk
  • Queen Street Shopping District - 4 min drive
  • University of Auckland - 5 min drive
  • Mt. Eden - 4 min drive
  • Auckland City Hospital - 5 min drive
  • SkyCity Casino - 6 min drive
  • Princes Wharf - 6 min drive
  • Auckland Ferry Terminal - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 25 min drive
  • Auckland Baldwin Avenue Station - 4 min drive
  • Auckland Kingsland Station - 20 min walk
  • Auckland Morningside Station - 24 min walk
  • MOTAT 1 Tram Stop - 16 min walk
  • Western Springs Lakeside Entrance Tram Stop - 21 min walk
  • Motions Road corner Tram Stop - 25 min walk

Restaurants

  • Urban Jungle Cafe - 4 min walk
  • The Kingslander - 19 min walk
  • Little Q - 19 min walk
  • Cafe Viet - 5 min walk
  • La Mexicana - 4 min walk
Map

About this property

The Surrey Hotel

At The Surrey Hotel, you'll be within a 10-minute drive of Sky Tower and Auckland Ferry Terminal. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this upmarket hotel. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (2 hours per day)
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Surrey Pub – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per accommodation, per stay

Optional extras

  • WiFi is available in guest rooms for NZD 10.00 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 15.00 to 21.00 for adults and NZD 7.5 to 10.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel offer free cancellation for a full refund?
Yes, The Surrey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Surrey Hotel?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at The Surrey Hotel on 5 June 2023 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Surrey Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Surrey Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Surrey Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Surrey Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Surrey Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 50 (subject to availability).
Is there an on-site casino at The Surrey Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (6-min drive) is nearby.
What is there to do at The Surrey Hotel and nearby?
Have fun with nearby activities such as cycling and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The Surrey Hotel?
Yes, there's an on-site restaurant, The Surrey Pub.
What's the area around The Surrey Hotel like?
The Surrey Hotel is in Grey Lynn, a short 19-minute walk from Western Springs Stadium. Travellers say that the hotel is in a great location.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

The CBD is party central… it was nice to be close, but not staying in the CBD .
Suzanne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Very poor internet and price was to high
Craig, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Kerry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We booked 2x adjoining rooms for the night as we were visiting both MOTAT and the zoo with children. For us it had everything we needed. Good sized rooms with everything you need, indoor pool, restaurant which meant we didnt have to travel for breakfast and dinner. Was ideal location for our planned activities. Staff were lovely and food was great. Would definitely use again.
Verified Wotif guest review

10/10 Exceptional

Fantastic location and helpful and friendly staff.
Eleanor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean and tidy. Comfortable bed. Nice staff
Verified Expedia guest review

8/10 Very good

Was an all round nice location easy to access and easy to get around from
Verified Wotif guest review

10/10 Exceptional

Very Quiet. Good area
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

6/10 Good

We liked the inside pool we didn't like the dirty cold spa
Verified Expedia guest review