Pozo Viejo

Photo gallery for Pozo Viejo

Standard Room | Primary image
Outdoor pool
Outdoor pool
Standard Room, 2 Double Beds | Room
Standard Room, 2 Double Beds | Room

Overview of Pozo Viejo

Pozo Viejo

3.5 star property
3.5-star hotel in Zacapoaxtla with indoor pool and restaurant

9.8/10 Exceptional

14 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Spa
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • Garden
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area


  • Genesis Cafe - 6 min drive
  • Plaza - 7 min drive
  • Tacos y tortas - 15 min drive
  • Antojitos - 15 min drive
  • Lupita - 15 min drive

About this property

Pozo Viejo

3.5-star hotel
Consider a stay at Pozo Viejo and take advantage of a terrace, a garden, and a restaurant. Treat yourself to a massage or other spa services. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Massage treatment rooms
Room features
All guestrooms at Pozo Viejo include amenities such as free WiFi.
More amenities include:
  • Showers and shampoo
  • 21-inch TVs with satellite channels



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms


  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only, 2 per room)*
  • Specific rooms only, restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool


  • Tour/ticket assistance
  • Luggage storage


  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Spa services
  • Massage/treatment rooms


  • Wheelchair-accessible parking


  • Spanish

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.


Restaurante De Santiago - This family restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies


  • Pets are allowed for an extra charge of MXN 100 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Pozo Viejo Hotel
Hotel Pozo Viejo
Capital O Pozo Viejo
Pozo Viejo Zacapoaxtla
Pozo Viejo Hotel Zacapoaxtla

Frequently asked questions

Does Pozo Viejo offer free cancellation for a full refund?
Yes, Pozo Viejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pozo Viejo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pozo Viejo?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Pozo Viejo?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of MXN 100 per pet, per day.
Is parking offered on site at Pozo Viejo?
Yes, there's free self parking.
What are the check-in and check-out times at Pozo Viejo?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Pozo Viejo and nearby?
Pozo Viejo has an indoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Pozo Viejo?
Yes, there's an onsite restaurant, Restaurante De Santiago. Nearby restaurants include Genesis Cafe (3.4 mi), Plaza (3.5 mi), and Lupita (7.9 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Súper bonito y tranquilo
Guido, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
ROBERTO, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Muy recomendable.
Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Carlos Javier, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Me encanto, solo las almohadas no tan altas estarían de lujo
Mary Paz, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hermoso Zacapoaxtla
Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Reyna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

N buen hotel
Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
RAUL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Familia Rodríguez
Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Juan Adolfo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review