Timeout Heritage Hotel Zagreb, Zagreb: Reviews & Hotel Deals

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Historicism Room, Upper Town View | Minibar, in-room safe, desk, laptop workspace

Breakfast, lunch, dinner served; al fresco dining

Historicism Room, Atrium View | Bathroom | Shower, free toiletries, hair dryer, slippers

Overview
Rooms
Location
Amenities
Policies

4-star hotel in Gornji Grad with restaurant and bar/lounge

7.6/10 Good

77 verified Hotels.com guest reviews

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Air conditioning

Bar

Ilica 16, Zagreb, 10000

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Self-serve laundry
Conference space

For families

Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains

Room options

About this area

What's nearby

In Gornji Grad

Getting around

Zagreb (ZAG) - 29 min drive
Zagreb Central Station - 15 min walk
Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
Zagreb Zapadni Station - 22 min walk

Restaurants

Pasta Fasta - 4 min walk
Batak Grill, Cvjetni Trg - 3 min walk
Vincek - 1 min walk
Oranž - 2 min walk
Slastičarnica Millennium - 4 min walk

About this property

Timeout Heritage Hotel Zagreb

Located near a train station, Timeout Heritage Hotel Zagreb is a great choice for a stay in Zagreb. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit OUT Garden, which serves breakfast, lunch and dinner.

Languages

Croatian, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

49 rooms

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets allowed (dogs and cats only, 1 per room)*
Service animals welcome
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (EUR 13.30 per day)
Off-site parking within 1804 ft (EUR 13.30 per day)

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop

Travelling with children

Children's menu

Working away

Meeting room
Conference space (969 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Safe-deposit box at front desk
Terrace

Accessibility

Lift

Room amenities

Be entertained

102-cm flat-screen TV
Premium satellite channels

Home comfort

Heating (climate-controlled) and air conditioning
Minibar
Slippers
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Free local calls
Electrical adapters/chargers

Daily housekeeping
In-room safe

Special features

Dining

OUT Garden – This restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

OUT Rooftop Bar – On-site rooftop bar. Open daily.

OUT Bunker Nightclub – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Late check-out can be arranged for an extra charge

Children & extra beds

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

Self-parking costs EUR 13.30 per day
Parking is available nearby and costs EUR 13.30 per day (1804 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Timeout Heritage Zagreb Zagreb

Timeout Heritage Hotel Zagreb Hotel

Timeout Heritage Hotel Zagreb Zagreb

Timeout Heritage Hotel Zagreb Hotel Zagreb

Frequently asked questions

Does Timeout Heritage Hotel Zagreb offer free cancellation for a full refund?

Yes, Timeout Heritage Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Timeout Heritage Hotel Zagreb?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Timeout Heritage Hotel Zagreb?

Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Timeout Heritage Hotel Zagreb?

Yes. Self-parking costs EUR 13.30 per day.

What are the check-in and check-out times at Timeout Heritage Hotel Zagreb?

You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge.

Are there restaurants at or near Timeout Heritage Hotel Zagreb?

Yes, OUT Garden offers al fresco dining.

What's the area around Timeout Heritage Hotel Zagreb like?

Timeout Heritage Hotel Zagreb is in Gornji Grad, a short 1-minute walk from Ilica Street and 3 minutes' walk from Ban Jelacic Square.

7.6

Good

8.1/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

7.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

30 May 2023

Top floor, upper town view is very loud from the rooftop bar