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Timeout Heritage Hotel Zagreb

Photo gallery for Timeout Heritage Hotel Zagreb

Historicism Room, Upper Town View | Minibar, in-room safe, desk, laptop workspace
View from property
Breakfast, lunch, dinner served; al fresco dining
Historicism Room, Atrium View | Bathroom | Shower, free toiletries, hair dryer, slippers
Rooftop bar

Overview of Timeout Heritage Hotel Zagreb

Timeout Heritage Hotel Zagreb

4.0 star property
4-star hotel in Gornji Grad with restaurant and bar/lounge
7.6 out of 10 Good
7.6/10 Good

77 verified guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Ilica 16, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In Gornji Grad

Getting around

  • Zagreb (ZAG) - 29 min drive
  • Zagreb Central Station - 15 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Zapadni Station - 22 min walk


  • Pasta Fasta - 4 min walk
  • Batak Grill, Cvjetni Trg - 3 min walk
  • Vincek - 1 min walk
  • Oranž - 2 min walk
  • Slastičarnica Millennium - 4 min walk

About this property

Timeout Heritage Hotel Zagreb

Located near a train station, Timeout Heritage Hotel Zagreb is a great choice for a stay in Zagreb. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit OUT Garden, which serves breakfast, lunch and dinner.


Croatian, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms


  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 13.30 per day)
  • Off-site parking within 1804 ft (EUR 13.30 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's menu

Working away

  • Meeting room
  • Conference space (969 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Terrace


  • Lift

Room amenities

Be entertained

  • 102-cm flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers


  • Daily housekeeping
  • In-room safe

Special features


OUT Garden – This restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
OUT Rooftop Bar – On-site rooftop bar. Open daily.
OUT Bunker Nightclub – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night


  • Self-parking costs EUR 13.30 per day
  • Parking is available nearby and costs EUR 13.30 per day (1804 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Timeout Heritage Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel
Timeout Heritage Hotel Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel Zagreb

Frequently asked questions

Does Timeout Heritage Hotel Zagreb offer free cancellation for a full refund?
Yes, Timeout Heritage Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Timeout Heritage Hotel Zagreb?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Timeout Heritage Hotel Zagreb?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Timeout Heritage Hotel Zagreb?
Yes. Self-parking costs EUR 13.30 per day.
What are the check-in and check-out times at Timeout Heritage Hotel Zagreb?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge.
Are there restaurants at or near Timeout Heritage Hotel Zagreb?
Yes, OUT Garden offers al fresco dining.
What's the area around Timeout Heritage Hotel Zagreb like?
Timeout Heritage Hotel Zagreb is in Gornji Grad, a short 1-minute walk from Ilica Street and 3 minutes' walk from Ban Jelacic Square.







Staff & service




Property conditions & facilities




8/10 Very good

Top floor, upper town view is very loud from the rooftop bar
3-night trip
Verified guest review

10/10 Exceptional

Hiroshi, 1-night trip
Verified guest review

10/10 Exceptional

KEEJONG, 3-night trip
Verified guest review

10/10 Exceptional

Luis Ismael, 1-night trip
Verified guest review

10/10 Exceptional

Luis Ismael, 1-night trip
Verified guest review

2/10 Poor

Jong you, 1-night trip
Verified guest review

4/10 Fair

Daria, 2-night trip
Verified guest review

8/10 Very good

Central and new
The hotel is very central and the staff is friendly. At the same time, bear in mind that if you check in late, you'll need to go through a night club full of people in order to check in. Also, the breakfast area is not non-smoking. But overall, our short stay was quite good.
1-night trip
Verified guest review

4/10 Fair

Very disappointed with that hotel
1. I was given the worst room. Very uncomfortable room, bed an pillows. The information and pictures of the room I have chosen were different than reality... Very disappointed... That kind of room don't justified the price they charge. NOT VALUE FOR MONEY. The two things positive are the friendly personnel and the breakfast that is okay and satisfactory. Also, because they have a bar at the entrance and is active all day and night, the effects of the heavy smoking of the people who assist there, the smell of smoking is very strong all around. The name of the hotel, its central location and the pictures and information in its page, make to think that would be enjoyable. Unfortunately NOT...
2-night trip
Verified guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified guest review