Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Quinta Real Acapulco

4.5-star4.5 stars
Paseo De La Quinta No 6, Fracc. Real Diamante, Acapulco, GRO, 39897, Mexico

4.5-star beachfront hotel with outdoor pool, near Playa Revolcadero
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • It was a pleasent experiene, great hotel, excellent service and good location. Mix…Sep. 8, 2020
  • Check in was terrible, front desk was very unpolite and rude, totally shocking thinking…Mar. 14, 2020

Quinta Real Acapulco

from A$220
  • Grand
  • Master Suite
  • Grand
  • Suite
  • Master Suite King (Smoking)
  • Master Suite King (No Smoking)
  • Master Suite Double (No Smoking)
  • Grand Class Suite King (Smoking)
  • Grand Class Suite King (Non Smoking)
  • Grand Class Suite Double (No Smoking)
  • Master Suite King (Smoking)
  • Master Suite King (No Smoking)
  • Master Suite Double (No Smoking)
  • Grand Class Suite King (Smoking)
  • Grand Class Suite King (Non Smoking)
  • Grand Class Suite Double (No Smoking)

What’s around Quinta Real Acapulco

Landmarks

  • On the beach
  • Playa Revolcadero - 21 min walk
  • Majahua Beach - 32 min walk
  • Playa Hermosa - 35 min walk
  • Bahia de Puerto Marques - 35 min walk
  • Playa Puerto Marqués - 38 min walk
  • El Revolcadero - 2.7 mi / 4.3 km
  • Forum de Mundo Imperial - 5 mi / 8 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Personal motorised watercraft on site
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Buenavista - Overlooking the ocean, this restaurant serves breakfast and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Quinta Real Acapulco’s small print

Also known as

  • Quinta Real Acapulco Hotel
  • Quinta Real Acapulco Hotel
  • Quinta Real Acapulco Acapulco
  • Quinta Real Acapulco Hotel Acapulco
  • Quinta Real Acapulco
  • Acapulco Quinta Real Hotel
  • Quinta Real Acapulco Hotel Acapulco
  • Quinta Real Hotel Acapulco
  • Acapulco Quinta Real Hotel
  • Quinta Real Hotel Acapulco
  • Quinta Real Acapulco Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Full breakfast is offered for an extra charge of MXN 294 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Quinta Real Acapulco

    • Does Quinta Real Acapulco offer free cancellation for a full refund?
      Yes, Quinta Real Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Quinta Real Acapulco?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Quinta Real Acapulco?
      Yes, there's free self and valet parking.
    • Is there a pool at Quinta Real Acapulco?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Quinta Real Acapulco?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Quinta Real Acapulco?
      You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Quinta Real Acapulco?
      Yes, Buenavista offers ocean views. Nearby restaurants include La Delizia Di Pinocchio (2.2 mi), Toks Acapulco Díamante (2.4 mi), and La Casa de la Pasta (2.7 mi).
    • Is airport shuttle service offered by Quinta Real Acapulco?
      Yes, an airport shuttle is available.

    Recent reviews

    Fabulous 8.8 From 200 reviews

    Very good 8.0
    Great value, will come back
    This was our second stay at Quinta Real, and we consistently received great service. The hotel condition is good, we felt safe. The breakfast options are not incredible, but for the price, they were acceptable. We have Gold status, and asked about the upgrade, we were told there was no better room available, which seemed untrue: we could tell by the amount of people during bfast and at the pool. The late check-out (by 6pm) is a very nice perk for Sundays’ return (we didn’t use it, but it was nice to have the option).
    Diego, us2 night trip
    Exceptional 10.0
    Very secure and private. Loved having the beach practically to ourselves. Could use music by the poll area though
    Saucedo, us9 night romance trip
    Very good 8.0
    Place to unwind
    The location is great for a romantic weekend. The pool and cabana area is great to relax and unwind.
    Alberto, mx4 night family trip
    Good 6.0
    Ever since Camino Real purchased the Quinta Real hotels, they have been in a steady decline. Although the location is the absolute best, as are the views, the hotel is worse for wear. I’ve been staying at this hotel since 2001 when it was brand new and it saddens me to see it now. On a positive note, the beach is the best as are the views. Oyuki, the customer service manager is wonderful as is most of her staff. Service at the restaurants is slow, but always with a smile.
    us5 night family trip
    Exceptional 10.0
    Exceeded expectations. Will be a return customer.
    Erik, us2 night trip
    Exceptional 10.0
    Location and service, the best hotel in Acapulco Diamante
    us2 night trip
    Exceptional 10.0
    Facility is a little old but location is very nice. It is maintained very well.
    us2 night family trip
    Exceptional 10.0
    The property and pool and hotel were amazing. The beach was great and intresting (rock formations could be explored). The only downside was a pricy restaurant but the food was good
    ca3 night family trip
    Exceptional 10.0
    Great hotel stay. Was upgraded because of our silver status with Expedia. Large room with ocean view. Staff from the reception to the restaurant to the pool was wonderful and attentive. Security was great. Nice sandy and very clean beach.
    jy, ca3 night romance trip
    Fair 4.0
    Ripped off and bad service
    Nice quiet place but service is bad. Beware of the charges to your room. Twice I was overcharged and when I brought it up with the staff They justified it by saying there are service charges that are added which are not stated on the receipt that you actually sign for. Even with that explanation I did the math and they were still over charging me. They eventually refunded me, the difference between the actual total and the “hidden” service fee, that doesn’t appear on the receipt I signed. So they still ripped me off. I have never had to go through this with a hotel and for that reason I will never stay at this hotel again. Americans beware! Also I booked this hotel for 2 people and was told it included breakfast but when I cashed out I was told the breakfast wasn’t included for my other guest because my guest was a minor, my 15 yr old daughter. Save yourself the aggravation and stay somewhere else. Acapulco has too many nice hotels with great service to have to go through what i went through at this hotel.
    Elizabeth, us2 night family trip

    Quinta Real Acapulco