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1 room, 2 adults

Excelsior Hotel Ernst am Dom

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667, Germany

Luxury hotel with 2 restaurants, near Cologne Cathedral
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Exceptional9.6
Location
Great location
Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
313See all 313 Hotels.com reviews
From 1,458 reviews

TripAdvisor Traveller Rating

Excelsior Hotel Ernst am Dom

from A$306
  • Junior Suite
  • King Deluxe Room
  • Superior Room
  • Suite
  • Superior Single Room
  • Executive Suite
  • Grand Deluxe Room
  • Suite (Cathedral View)
  • Grand Superior Room
  • Classic Single Room
  • Classic Room
  • Presidential Suite

What’s around Excelsior Hotel Ernst am Dom

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 1 min walk
  • Alter Markt - 8 min walk
  • Cologne Trade Fair Grounds - 17 min walk
  • LANXESS Arena - 27 min walk
  • Museum Ludwig - 7 min walk
  • Musical Dome - 9 min walk
  • Hohenzollern Bridge - 10 min walk

Getting around

  • Cologne (CGN-Cologne - Bonn) - 14 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 45 min drive
  • Cologne Central Station - 5 min walk
  • Cologne Hansaring Station - 13 min walk
  • Cologne Messe-Deutz Station - 20 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Valet parking (surcharge)
  • Free train station pick-up
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated fast

  • Great for browsing, email, gaming and videochat

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pick-up *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Built in 1863
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Excelsior Hotel Ernst am Dom ’s small print

Also known as

  • Excelsior Hotel Ernst Cologne
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst am Dom Cologne
  • Excelsior Ernst am Dom
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Ernst Cologne
  • Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst Leang s World

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Valet parking costs EUR 27 per day

Buffet breakfast is offered for an extra charge of EUR 34 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 313 reviews

Excelsior Hotel Ernst am Dom
Exceptional10.0
Excellent Hotel
A wonderful leading hotel that offers great service, well trained professional staff with smiles on their faces, excellent rooms, attractive décor and good dining choices. The hotel is well situated, allowing for ease of access to the sights of Cologne.
Ann, auRomance trip
Excelsior Hotel Ernst am Dom
Exceptional10.0
Amazing hotel in Cologne.
The best location in Cologne. Beautiful hotel with flawless service from the beginning. The deluxe room is very clean with a beautiful 270 degree view. Definitely one of the best in Cologne
Derrick, id1 night romance trip
Excelsior Hotel Ernst am Dom
Exceptional10.0
Great location, easy for the family to wonder and enjoy the town. Service was the absolute best I have ever had anywhere. Made us feel very welcome.
Jeffrey, usFamily trip
Excelsior Hotel Ernst am Dom
Fair4.0
Disappointing experience in a luxury hotel
Luxurious hotel, conveniently located very close to the Main Railway Station and Dom. Old and quaint, staff a bit 'over-friendly', pushing restaurants and services etc. My main complaint is the small bed - I had asked for and reserved a king bed, only to find 2 very small single beds in the room. Upon check-out they informed me that it's the policy of the hotel not to provide any double, Queen or King beds. Why?? Hotels.com should be upfront that there are only single beds available at this property. The bed was too short and very narrow, and with a very soft mattress. Unacceptable in my opinion, for that price.
Menno, ca1 night business trip
Excelsior Hotel Ernst am Dom
Exceptional10.0
Great hotel and friendly staff
I couldn’t fault the hotel or it’s staff. Very pleasant experience and exceeded expectations.
Michael, gb2 night romance trip

See all reviews

Excelsior Hotel Ernst am Dom

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