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All inclusive

Club Mountain Bay at Matlali - All Inclusive

All-inclusive property with 2 restaurants, near Playa Bucerias

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from November 6 2020 to July 1 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach bar
  • Outdoor Pool
Outdoor Pool. Image 1 of 104.
1 / 104Outdoor Pool
7.8.Good.
  • Pros: The staff was very nice. The best bartender was Julio (by the infinity pool). He…

    Nov. 7, 2020

  • People were nice, only problem is that we had to get around in a van and sometimes it…

    Nov. 1, 2020

See all 64 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 143 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free shuttle

What’s around

  • Playa Bucerias - 34 min walk
  • La Cruz Sunday Market - 31 min walk
  • Marina Riviera Nayarit at La Cruz - 35 min walk
  • La Cruz Square - 35 min walk
  • Nuevo Vallarta Beach - 7 mi / 11.2 km
  • Destiladeras Beach - 6.9 mi / 11.1 km
This property is closed from November 6 2020 to July 1 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Jr Suite Room, Couples Only, Attend a Club Presentation
  • Club Room Family, 2 Kids Free Under 12, Attend a Club Presentation

Location

  • Playa Bucerias - 34 min walk
  • La Cruz Sunday Market - 31 min walk
  • Marina Riviera Nayarit at La Cruz - 35 min walk

What’s around

Landmarks

  • Playa Bucerias - 34 min walk
  • La Cruz Sunday Market - 31 min walk
  • Marina Riviera Nayarit at La Cruz - 35 min walk
  • La Cruz Square - 35 min walk
  • Nuevo Vallarta Beach - 7 mi / 11.2 km
  • Destiladeras Beach - 6.9 mi / 11.1 km
  • Flamingos Golf Club - 5.5 mi / 8.9 km
  • Punta de Mita Sea Pool - 6.6 mi / 10.7 km
  • El Cora Crocodile Sanctuary - 8.9 mi / 14.3 km
  • Plaza Lago Real Shopping Center - 9.3 mi / 15 km
  • Punta De Mita Beach - 9.9 mi / 15.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive
  • Free beach shuttle

At a glance

Size

  • 143 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar

Things to do

  • Free beach shuttle
  • Beach sunloungers
  • Outdoor pool
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Ecotours on site
  • Beach umbrellas
  • Tennis on site
  • Beach towels

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby

Facilities

  • Lift
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All meals, snacks, and beverages included

Spa

MAKAWE has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Small print

Also known as

  • Club Mountain Bay at Matlali
  • CLUB MOUNTAIN BAY AT MATLALI BY YPJ
  • Club Mountain Bay at Matlali by YPJ All Inclusive

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Club Mountain Bay at Matlali - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 6 2020 to July 1 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Frascati (2.3 mi), MEZZOGIORNO (2.8 mi), and Toscana Mia (2.8 mi).
  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Club Mountain Bay at Matlali - All Inclusive also has 2 bars and spa services, as well as a garden.
7.8.Good.
  • 10.0.Exceptional

    Resort was amazing staff was all around amazing and super friendly.Alejandra in the frot Jorge at the beach bar and Gustavo in the buffet, took amazing care of us. Definitely looking forward to revisiting

    Edsonbarrios, 4 night romance trip, Oct. 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    El servicio es ESPECTACULAR, todos y cada uno del personal da su máximo por hacerte sentir bienvenido; mención honorifica para Valeria, Margarito, Felipe, El George, MariCruz, mis respetos para todos! Las instalaciones son muy bonitas, en momentos te sientes en Bali :) el hotel está en la jungla y de lejos ves el mar, las albercas son padirismas! Ahora bien, las distancias son largas y casi para todo necesitas esperar el transporte, lo cual por momentos es un poco molesto. La comida tiene mucho mucho, muchisismo que desear, poca variedad y el sabor es mas malo que rico, lo peor fué la papa hashbown, parecia de carton, se veia que era de dias antees y la habian recalentado, FATAL! Las cenas a la carta se rescatan un poco pero tampoco es nada del otro mundo, tienen que mejorara muchisismo estos puntos. El snack es por mucho, mejor a los buffets de comida. El club de playa está a 8 minutos del hotel en transporte, la playa es bonita, y nuevamente el servicio es extraordinario.

    CAROLINA, 5 night trip, Oct. 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good place ... will come back soon

    Arturo, 4 night family trip, Oct. 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful Resort in a Gorgeous setting!

    My husband and I stayed for three nights at the Club Mountain Bay At Matlali. We agreed to participate in a presentation for the reduced rate. The food, drinks, and service were all good. We like that the resort is small and although you'll see many people comment on the walking or the shuttle service, honestly we only used the shuttle once - to go to the beach - because.. contrary to popular lazy belief... walking is good for you! (go figure) it only took us about 5-10 mins walking to get anywhere within the resort and it's so beautiful it's worth it! Why wait around for a ride when you can take that 5-10 mins and get there yourself. The staff was friendly and attentive, the rooms are clean and well kept. We had a great stay but I will say that the 3 hours spent during out 'presentation' was a bit of a waste of time. We've heard that it's quicker for other but for us, it was much too long and we wish it would've been quicker like we were told. We won't attend one of those again but we will most likely be back if the price is right!

    Lesley, 3 night trip, Oct. 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The staff at the hotel was the best! I would only come back to this resort because of the friendly staff. However, the food was nasty, hard and dry. We were told they had different food options and restaurants (there was only the buffet and the snack bar. There was only 1 van to take everyone from one part of the resort to the other. Every time i called to get a van it would take forever to come. This resort is far from everything. Do not stay here if you are not able to walk alot because you will have to walk mostly everywhere. We kept being pressured into purchasing the timeshare. It was not worth it with an extremely high down payment and cost.

    Bianca, 4 night romance trip, Oct. 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    El hotel está bellísimo muy buen hospedaje nomas que la comida está más oh menos las bebidas no están tan buenas solo las margaritas de mango y tamarindo esas están riquísimas, cuando reservamos por Expedia nunca nos avisaron que tenías que asistir a una junta de ventas de time share por 2 horas y si no atendías a eso tenías que pagar mas de tu hospedaje así que tuvimos que cancelar nuestros tours y en esa junta seguían insistiendo que compráramos tanto que esa junta se alargó a 3 hrs en nuestro último día en nuestro paquete estaba incluido transporte para la avión y resulta que aunque días antes la señorita del loby nos preguntó nuestra información del avión nunca nos lo reservo y le tuvimos que hablar a un taxi y pagar más

    Jackie, 5 night trip with friends, Sep. 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    5 night romance trip, Sep. 23, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Hotel como muchas deficiencias

    El hotel ya no está parecido a las fotos, todo está deteriorado y sin mantenimiento, no es un hotel acondicionado para personas de la 3ra edad, tienen que caminar para llegar a los restaurantes o las albercas, el servicio de transporte dentro del hotel, es muy malo, tienes que esperar demasiado tiempo para que te recojan, la comida es buena, sin embrago la actitud de algunos del personal no es muy agradable, les falta capacitación del trato al cliente. En general tienen mucho que mejorar.

    4 night family trip, Aug. 30, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Way to big of a property.Very hilly.Up and down everwhere. Taxi to breakfast and dinner.Felt very secluded.Couldn't go anywhere without calling the desk for a ride.Then they come and take you down to the desk and you call a taxi to leave the resort.

    Mary, 14 night romance trip, Mar. 18, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    We had an amazing experience while vacationing here. The lady who checked us in, Oriana, started off our stay very welcoming and was very diligent being so accommodating and helping us with any questions we had. They hotel provided transportation from the airport to the hotel which was very nice! The hotel itself is very pretty and there are many pool areas to choose from. They are doing some updating which some may want to know before visiting but it didn’t bother us at all. The updates they are working on will make the facility even more outstanding! They provided a shuttle to their private beach and I highly recommend booking this hotel if you are looking for a more unique beach area. We found lots of rocks to bring back for our kids and even saw whales right from our chair in the beach! The service at all of the bars/dining areas was better than we would have expected. We especially enjoyed our server Jorge Flores who was so accommodating and served us at the beach club. Our last night there our server from the beach club came to the hotel and served us a private dinner and had food made for us remembering what my husband and I ate during the week and had chicken for myself and fish for my husband. When we commented how good the food was he brought the chef out so we could express how amazing the food was. Chef Alejandro did an exquisite job creating beautiful tasteful dishes. We are so happy with our stay and the service was above and beyond. Thank you so much!

    Lorens, 5 night romance trip, Mar. 16, 2020

    Verified Expedia guest review

See all 64 reviews