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The Queen at Chester Hotel, BW Premier Collection

Property class: 4
Victorian hotel with restaurant, near Chester City Walls

Choose dates to view prices

In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$117
includes taxes & fees
26 Apr - 27 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(63 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Double Beds, Non-Smoking, Family Room

Bathroom

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Junior King Suite-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person

  • Sleeps 2

Classic Single

  • Sleeps 1

Classic Single

  • Sleeps 1

View all photos for Suite

Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 2

Similar properties

Restaurant
Moxy Chester
Chester
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 790 reviews
The price is AU$122
includes taxes & fees
26 Apr - 27 Apr
Moxy Chester
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About the area

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Grosvenor Park - 7 min walk - 0.7 km
  • Chester Cathedral - 13 min walk - 1.2 km
  • Chester City Walls - 13 min walk - 1.2 km
  • University of Chester - 14 min walk - 1.2 km
  • Chester Racecourse - 4 min drive - 2.3 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • Liverpool (LPL-John Lennon) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Hoole Fish Bar - ‬7 min walk
  • ‪The Cellar - ‬5 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪The Old Harkers Arms - ‬5 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

At The Queen at Chester Hotel, BW Premier Collection, you'll be a short five-minute drive from Chester City Walls and Chester Racecourse. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit V&A Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a terrace and a garden. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 13 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

V&A Restaurant – This restaurant serves breakfast and dinner.
V&A Lounge – On-site bar. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self-parking costs GBP 13 per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self-parking costs GBP 13 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an on-site restaurant, V&A Restaurant.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travellers say that the area is walkable and good for families.

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Reviews

The Queen at Chester Hotel, BW Premier Collection Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as nice, good, excellent, and top notch with a decent choice of food. (95 reviews)
  • The restaurant served excellent food with a wide variety of choices and the staff were very friendly and helpful. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Lobby
Train station
Food
Bar
Parking

Reviews

Verified

10/10 Exceptional

Clean room staff were lovely and breakfast was top notch had such a lovely time
Deborah, 1-night trip
Verified

8/10 Very good

Great location. Lovely facilities and court yard with resident Queenie cat so friendly.
Rose, 1-night trip
Verified

10/10 Exceptional

Good location
Ashley, 1-night trip
Verified

10/10 Exceptional

Clean room in historic building
Richard, 1-night trip
Verified

10/10 Exceptional

Friendly and efficient staff Room was spotless Lovely breakfast
Susan, 1-night trip
Verified

10/10 Exceptional

Room was great Check in was great
Zach, 1-night trip
Verified

8/10 Very good

Great location! Train station opposite and bus stops outside for quick trips to city or Cheshire Oaks/ Chester Zoo/ Blue Planet Aquarium. Hotel a little dated but comfortable and clean.
Natalie, 3-night trip
Verified

10/10 Exceptional

Pet charge was £25 with treats water bottle poo bags and water dish near to city centre & opposite train station plenty shops and bars around hotel bar was expensive
mrs Carol Sutcliffe, 1-night trip
Verified

10/10 Exceptional

Helpful staff a big hotel very clean dining area's and Bar. Clean room and towels provided and tv and soap and shampoo and slip mat in the Bathroom. If i come to Chester again I could choose the Queen Hotel.
Roger, 1-night trip
Verified

10/10 Exceptional

Worked for us on our way to south Wales lovely clean hotel
Ron, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, spotless room, tasty breakfast and polite and helpful staff
Malcolm, 2-night trip
Verified

10/10 Exceptional

Wonderful stay
Jemma, 1-night trip
Verified

10/10 Exceptional

Perfect room, lovely vibe, helpful staff.
Dan, 1-night trip
Verified

10/10 Exceptional

Lovey spacious rooms location perfect x
Tracey, 1-night trip
Verified

10/10 Exceptional

Really nice room and good breakfast
Jason, 1-night trip
Verified

8/10 Very good

Lovely hotel
Jack, 2-night trip
Verified

8/10 Very good

Incredibly convenient right next to the station and a lovely old style hotel - updated nicely. Lovely staff. Spacious room. Slept well.
Sarah, 2-night trip
Verified

10/10 Exceptional

Clean food was lovely Staff lovely
Lynne, 1-night trip
Verified

10/10 Exceptional

Everything was excellent
Stanley, 1-night trip
Verified

10/10 Exceptional

Fabulous hotel , room was comfy and clean with lovely bathroom and bath The breakfast was great too Staff were excellent
elizabeth, 2-night trip
Verified

10/10 Exceptional

The room was lovely and the staff were excellent, will visit again.
Geoffrey, 2-night trip
Verified

10/10 Exceptional

Great room, polite and helpful staff! The hotel is very comfortable, and even when busy, it didn’t feel crowded. Will be staying again next time I’m in Chester.
Nathan, 1-night trip
Verified

8/10 Very good

Very Nice hotel , good breakfast and good location
David, 2-night trip
Verified

8/10 Very good

Room was clean and reception staff welcoming
Andrew, 1-night trip
Verified

10/10 Exceptional

Lovely rooms, friendly staff, very well decorated hotel
Karl, 2-night trip