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Mandarin Orchard Singapore, Singapore

5 stars
333 Orchard RoadSingapore238867Singapore, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Beach
Beach is poor
1219See all 1,219 Hotels.com reviews
From 8,278 reviewsTripAdvisor Traveller Rating

Mandarin Orchard Singapore, Singapore

Hotel Info: 1800 846 835

from A$298
  • Executive Suite
  • Club Room (Meritus Premier)
  • Family Room
  • Deluxe Room
  • Superior Deluxe Room
  • Premier Room
  • Meritus Club Room
  • Suite (Regency)
  • Connecting Rooms

At a glance

Key facts

Hotel size

  • This hotel has 1,077 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Also known as

  • Mandarin Hotel Singapore Orchard
  • Mandarin Orchard Singapore
  • Mandarin Singapore Orchard
  • Mandarin Orchard Singapore Hotel Singapore
  • Mandarin Singapore
  • Meritus Mandarin Hotel
  • Meritus Mandarin Singapore
  • Singapore Mandarin
  • Mandarin Orchard Singapore Hotel

Policies

Guests booked in Club Level rooms have access to the Meritus Club Lounge. Children under 18 years old are not allowed in the lounge. For more details, please contact the office using the information on the reservation confirmation received after booking.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Deposit: SGD 100.00 per day

Optional extras

Valet parking costs SGD 15.00 per day

Rollaway beds are available for SGD 85.00 per day

Buffet breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 16.48 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of SGD 110.00 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
Working away
  • Conference space
  • Meeting rooms 7
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1971
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Bar on 5 - Onsite bar. Happy hour is offered. Open daily.

Chatterbox - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Coffee and Crust - This café serves light fare only. Open daily.

Shisen Hanten - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Triple Three - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Mandarin Orchard Singapore, Singapore’s small print

Also known as

  • Mandarin Hotel Singapore Orchard
  • Mandarin Orchard Singapore
  • Mandarin Singapore Orchard
  • Mandarin Orchard Singapore Hotel Singapore
  • Mandarin Singapore
  • Meritus Mandarin Hotel
  • Meritus Mandarin Singapore
  • Singapore Mandarin
  • Mandarin Orchard Singapore Hotel

Policies

Guests booked in Club Level rooms have access to the Meritus Club Lounge. Children under 18 years old are not allowed in the lounge. For more details, please contact the office using the information on the reservation confirmation received after booking.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Deposit: SGD 100.00 per day

Optional extras

Valet parking costs SGD 15.00 per day

Rollaway beds are available for SGD 85.00 per day

Buffet breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 16.48 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of SGD 110.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1219 reviews

Mandarin Orchard Singapore, Singapore
Fair2.0 / 5
Try a different orchard!!
Not sure how this hotel has kept such a high star rating, the staff at the front desk were lovely upon arrival however the next morning the breakfast staff were absolutely rude and abrupt. Later that day we had a few hours to kill we decided to relax at the pool, not one member of staff came to us to offer a thing, this was over a three hour period.......could not believe this!! Mandarin Orchard what a disappointment if it was not for the location my experience in Singapore would've been ruined.
3 night trip with friends
Mandarin Orchard Singapore, Singapore
Outstanding5.0 / 5
What a place
great place... would stay there again
4 night family trip
Mandarin Orchard Singapore, Singapore
Outstanding5.0 / 5
Overall a great stay
I arrived at 7am. The bell boy quickly grabbed them and sent it to my room later. Given that it was so early, the room was not ready. I thought I would go out only when the shops are opened. So I stayed in the lobby with free wifi. About an hour later, the person who helped me check in came to me personally and told me my room was available. TTo me, that is good customer service! This is the first hotel which lets me check in way way earlier than the set check in time. I was so tired and desperately needed a shower and early check is enough to make me happy, but obviously there are many positives! I had a king size bed for a solo stay, which was bliss! The bed and pillows are firm and very comfortable. There are many channels to watch on TV which was great. The room had lots of space and the view was great! Location-wise, big thumbs up. It is in the middle of the Orchard shopping road and so even if it rained, I just took the Orchard underpass till Takashimaya and then cross one small street and I could get to the hotel. As it was my first time at this Singapore hotel, I was a little confused with the lifts because there are two sets of lifts. The lobby was also on the 5th floor which left me very confused for a bit and it was quite dark there. The only complaint I had is that the edges of the sink in the bathroom was not cleaned properly as there are some greenish black things. As it is a 5-star hotel, my expectation is that this should not be the case.
1 night trip
Mandarin Orchard Singapore, Singapore
Outstanding5.0 / 5
Fantastic Location, Great Staff & Great Hotel
We stayed at Mandarin Orchard, Singapore for six nights in a Meritus Club Room. Initially we had booked a Deluxe Room with Breakfast & Free Wifi, but was offered an upgrade for S$60 ++ per night to a Meritus Club Room. Our room had: • Comfortable king size bed & large pillows • Reclining Chair with footstool • Desk & chair, wired & wireless internet • Storage Space, bedside drawers, large drawers, Bar fridge (stocked) • 32” LCD TV • Wardrobe with drawers, ironing board/iron, safe • Bathrobes & slippers • Free bottled water each day The Bathroom had a shower, toilet, cabinet/sink, large mirror, bath, clothes line, magnifying mirror, free toiletries and hairdryer. As we were in a Meritus Club Room, we received a turndown service each night. We also had our breakfast on level 39 and although it was not as substantial as what was offered in their main buffet, it was perfectly adequate and far more elegantly presented and much more personalised with no lining up for anything. Also, 3pm-5pm the club room had afternoon tea (also coffee) with a lovely selection of food. From 6pm-8pm, you could have wine, beer or mixed drinks (didn’t see any cocktails being made). There was also a selection of food to go with your drinks each night and yes, the drinks are included. As for the staff on level 39 were FANTASTIC, so thank you for making our stay so memorable. The location of this hotel was fantastic, for Somerset MRT or Orchard Road MRT & Buses.
6 night romance trip
Mandarin Orchard Singapore, Singapore
Outstanding5.0 / 5
David from Perth
Perfect from start to finish! We highly recommend this hotel as it is so central to everything with the Somerset Station being 2'blocks away. Staff, checkin and everything went like clockwork. Highly recommended.
5 night romance trip

See all reviews

Mandarin Orchard Singapore, Singapore

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