All properties in Santa Cruz Mulua, Retalhuleu Department, Guatemala

Zafra Hotel

Hotel with outdoor pool, near Xetulul Park

  • Free local cuisine breakfast, free WiFi, and free parking

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KM 181.50 Carretera a Quetzaltenango, Santa Cruz Mulua, 11003, Retalhuleu, Guatemala
See 1 review
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 41 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

What’s around

  • Xetulul Park - 6 min walk
  • Dino Park - 22 min walk
  • Quetzaltenango Central Park - 25.8 mi / 41.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room
  • Grand Room

What’s around


  • Xetulul Park - 6 min walk
  • Dino Park - 22 min walk
  • Quetzaltenango Central Park - 25.8 mi / 41.5 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 99 min drive
  • Airport shuttle (surcharge)
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KM 181.50 Carretera a Quetzaltenango, Santa Cruz Mulua, 11003, Retalhuleu, Guatemala

At a glance

Hotel size

  • This hotel has 41 rooms


  • Check-in time ends at anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle from 6:00 AM to 6:00 PM*


  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Water dispenser

Things to do

  • Outdoor pool
  • Pool sunloungers


  • 24-hour front desk
  • Laundry facilities


  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • 10 percent tourism fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of GTQ 25 per room (roundtrip)

Children & extra bedsPay at property

  • Rollaway beds are available for GTQ 150.0 per day
  • Airport shuttle for children between the ages of 3 and 10 costs GTQ 15 (roundtrip)

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 10:00 PM


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Zafra Hotel Hotel
  • Zafra Hotel Santa Cruz Mulua
  • Zafra Hotel Hotel Santa Cruz Mulua

*See fees & policies for additional details or extra charges


  • Yes, Zafra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • Check-in ends–anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Las Brasas (6.1 mi), Pollo Frito (6.2 mi), and Cevicheria 7 Mares (6.2 mi).
  • Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is GTQ 25 per room roundtrip.
  • Zafra Hotel has an outdoor pool and a garden.
  • 6.0.Good

    No volvería a ése hotel.

    Las fotos son bonitas, el hotel es aceptable, el servicio fue de aceptable a decepcionante rápidamente. Por el costo, hay mejores opciones en el área.

    Abner, 1 night family trip, Jun. 24, 2021

    Verified guest review

See 1 review