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3.5-star hotel, convenient to Cheltenham Town Hall
The good things first. The staff were all friendly and helpful. The hotel is well located…
May 4, 2022
Nice comfortable, convenient room. Quite expensive, with no breakfast included. Enjoyed…
Apr. 28, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property does not have elevators.
Parties and events are allowed on site.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
The good bits : Nice breakfast room and good quality breakfast. Comfy bed and bedding. Very good shower. The bad bits : THERE IS NO BAR so no meeting point if you are going as a group. You can buy drinks from reception and drink them in your own rooms if you are sad enough. Only problem there is only one chair n the room though. That’s another problem, room is very small. Looks nice but painted very dark blue so feels even smaller and you can’t see a thing. Finally, apparently if you book through Expedia only includes continental breakfast and £14 for a full English. Car parking is extremely limited. Won’t be going back !
Jeremy, 1 night trip, Apr. 23, 2022
Verified Hotels.com guest review
Great experience, first of all the booking wasn’t recorded but the receptionist ensured we all had a room to stay in at the price we paid. This hotel is stylish, and upmarket, the room was massive and clean, loved the decor
1 night business trip, Mar. 8, 2022
Verified Hotels.com guest review
Clean, tidy with modern finishes.
Mark, 1 night business trip, Jan. 22, 2022
Verified Expedia guest review
Overall good experience. Room was quite small and quite noisy being so close to the main reception area / next to the stairs. Recommend requesting a room away from these areas.
Bethan, 1 night trip, Jan. 8, 2022
Verified Hotels.com guest review
No shelves in wardrobe for clothes no water or tissues very basic but high price
IAN, 2 night romance trip, Dec. 24, 2021
Verified Expedia guest review
A lovely and clean hotel with good facilities and friendly helpful staff. Highly recommended and would stay again in the future.
1 night trip, Dec. 19, 2021
Verified Hotels.com guest review
Excellent stay catching up with family. Room extremely comfortable, staff very friendly and helpful. Very limited parking at the rear, otherwise feeding meter on street ever 2 hours.
Graham, 1 night trip, Dec. 17, 2021
Verified Hotels.com guest review
Room nice could have more lighting for the mirrors. No draws or shelves. Lived out the suitcase. No hotel bar. Staff very helpful.
joy, 2 night trip, Dec. 2, 2021
Verified Hotels.com guest review
It’s an old property so the no-lift situation was difficult but the staff’s excellence made up for the inconvenience
Geraldine, 3 night romance trip, Dec. 1, 2021
Verified Expedia guest review
Car park very small Paid £20 in neighbouring car park for 28 hour stay Room very small and very dark as lighting not adequate unless all ceiling downlighting switched on Room also a bit cold as single glazing in large window Service very good and staff very helpful Continental breakfast was very good with good choice of fruit cereals etc and great coffee . cooked breakfast cost extra
1 night trip, Nov. 26, 2021
Verified Hotels.com guest review