Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kigali, Rwanda
1 room, 2 adults

Sainte Famille Hotel

3.5-star3.5 stars
KN 1 St. 1, Kigali, Kigali City, Rwanda

3.5-star hotel in Kigali with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel…Dec. 6, 2020
  • It was amazing,excellent service.Jan. 14, 2020

Sainte Famille Hotel

from A$105
  • Standard Single Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Junior Suite
  • Deluxe Double or Twin Room
  • Junior Room

What’s around Sainte Famille Hotel

Landmarks

  • Union Trade Center - 19 min walk
  • Kigali Genocide Memorial Centre - 29 min walk
  • Club Rafiki - 2.7 mi / 4.4 km
  • Inema Art Center - 2.9 mi / 4.6 km
  • Ivuka Arts Kigali - 3 mi / 4.9 km
  • Ryi'nyamirambo Market - 3.1 mi / 5 km
  • Kigali Convention Centre - 3.7 mi / 5.9 km
  • University of Kigali - 3.3 mi / 5.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms

Arriving/leaving

  • Check-in time 1:00 PM-8:00 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Swahili

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Sainte Famille Hotel’s small print

Also known as

  • sainte famille hotel Hotel
  • sainte famille hotel Kigali
  • sainte famille hotel Hotel Kigali

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Early check-in can be arranged for an extra charge of USD 15 (subject to availability)

Continental breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 4

Airport shuttle service for children costs USD 25

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sainte Famille Hotel

  • Does Sainte Famille Hotel offer free cancellation for a full refund?
    Yes, Sainte Famille Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sainte Famille Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sainte Famille Hotel?
    Yes, there's free self parking.
  • Is there a pool at Sainte Famille Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sainte Famille Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sainte Famille Hotel?
    You can check in from 1:00 PM - 8:00 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Sainte Famille Hotel?
    Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Bourbon Cafe (13-min walk), Bamboo Rooftop Restaurant (14-min walk), and Brachetto (2.1 mi).
  • Is airport shuttle service offered by Sainte Famille Hotel?
    Yes, an airport shuttle is available. The charge is USD 25 per vehicle.

Recent reviews

Fabulous 8.8 From 5 reviews

Good 6.0
MICHEL, ca1 night trip
Exceptional 10.0
fr1 night trip
Exceptional 10.0
us1 night trip

Sainte Famille Hotel