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Central Hotel, Ascend Hotel Collection

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Overview of Central Hotel, Ascend Hotel Collection

Central Hotel, Ascend Hotel Collection

2.5 star property
Sevierville hotel with restaurant and bar/lounge

9.0/10 Superb

46 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
101 E Main Street, Sevierville, TN, 37862
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Fitness center
  • Coffee shop/cafe
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk
For families
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Washer/dryer
  • Coffee/tea maker
Cleaning & safety
  • Contactless check-in
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Dolly Parton Statue - 1 min drive
  • Sevierville Convention Center - 4 min drive
  • Sevierville Golf Club - 4 min drive
  • Tanger Outlets - 8 min drive
  • NASCAR SpeedPark Smoky Mountains - 4 min drive
  • Smoky Mountain Opry - 5 min drive
  • WonderWorks - 9 min drive
  • Hatfield and McCoy Dinner Show - 10 min drive
  • Titanic Museum - 9 min drive
  • The Grand Majestic Theater - 5 min drive
  • Hollywood Wax Museum - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive
Map

About this property

Central Hotel, Ascend Hotel Collection

Central Hotel, Ascend Hotel Collection features a rooftop terrace and puts you just a 5-minute drive from Sevierville Convention Center. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Titanic Museum and Tanger Outlets are within a short drive.

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Queen sofa bed
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Dishwasher

More

  • Housekeeping (on request)

Special features

Dining

Honeybee Coffee - Onsite coffee shop.
Seasons 101 - Onsite fine-dining restaurant. Open daily.
Sky Lounge 101 - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A 9.75 percent city/local tax will be charged
  • Resort fee: USD 30.00 per accommodation, per night
  • Resort fee inclusions:
    • Health club access
    • Fitness center access
    • In-room coffee
    • Parking
    • Laundry facilities

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New Hotel Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
Central Hotel, Ascend Hotel Collection Hotel
Central Hotel, Ascend Hotel Collection Sevierville
Central Hotel, Ascend Hotel Collection Hotel Sevierville

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

7.8/10

Amenities

8.9/10

Property conditions & facilities

9.4/10

Eco-friendliness
Write a review

10/10 Exceptional

Teri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayleigh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lori, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Our floors were not mopped so they were really dirty. Also when I open cabinets to use cookie sheet. Someone had baked on it and it wasn’t washed. Other then that it was good. Staff at counter was so friendly and helpful! She was the best 😊
Yvonne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The price was the best!! The room was beautiful
Chyann, 2-night family trip
Verified Expedia guest review

8/10 Very good

Just a little cleaning issue but room was great
It was a great experience. The only issue we had was the floors were not clean. The floors had not been mop due to the dust under the bottom of our socks. One of the rooms had candy paper and dust under the bed. But overall the stay was nice and comfortable.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ricky, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our suite at the Central Hotel was spacious, well equipped, and comfortable. The coffee shop downstairs is both convenient and delicious.
Steven, 2-night family trip
Verified Expedia guest review