Century Southern Tower Hotel

Repeatedly stayed at this hotel over the past 10 yrs and the standards have fallen. - the interior is really showing its age - there is only 1 "information" desk where you can get concierge help. Despite at least 4 other unoccupied staff members at the front desk, myself and 2 other guests were told to queue for the information desk which has only 1 staff. I just needed someone to call a restaurant to make a booking for me, the strict "information" desk policy didnt make sense? - why are you charging money for extra towels? Not a big deal in itself but its the little things like this that make a guest feel your hotel has lowered itself to the 3 star "business hotel" standards Despite the above grievances, what remains consistently good are: - location, it is absolutely fantastic for shopping/sight-seeing or if you have business in the area - room size is still above average for tokyo standards

Wonderful hotel. Have stayed here several times and always come back. Good size rooms and so comfortable and quiet. Great views of Tokyo especially at night. Lovely bar. Staff helpful. Convenient for trains and bus station. Great shops and restaurants close by. Walking distance to Meiji Jingu shrine, the surrounding parkland is beautiful and a peaceful oasis from the bustle of Tokyo.

Rooms good size and very comfortable, particularly the beds which were excellent. Staff very friendly and good location being very close to Shinjuku Station.

Great environment and customer service and of course the beds .

Very comfortable bed in a very convenient part of Tokyo