Guests
All properties in Almaty, Kazakhstan

Rahat Palace Hotel

Luxury hotel in Almaty with indoor pool and bar/lounge

  • Free WiFi
From
A$108

Image gallery

  • Pool
  • Pool
  • Presidential Suite - Living Area
  • Junior Suite - Living Area
  • Pool
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29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan
8.8.Fabulous.
  • Rakhat Palace is still a lovely hotel with great beds and nice rooms, but the public…

    Mar. 3, 2021

  • Still a good hotel, although over the last few years general services have deteriorated a…

    Dec. 16, 2020

See all 66 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Convenient
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 285 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Almaty Central Stadium - 16 min walk
  • St Nicholas Cathedral - 29 min walk
  • Casino Zodiak - 30 min walk
  • Republic Square - 30 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Junior Suite
  • Presidential Suite

What’s around

Landmarks

  • Almaty Central Stadium - 16 min walk
  • St Nicholas Cathedral - 29 min walk
  • Casino Zodiak - 30 min walk
  • Republic Square - 30 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 36 min walk
  • Colibri - 39 min walk
  • Nedelka Park - 42 min walk
  • Almaty Opera House - 2.3 mi / 3.8 km
  • Dostyk Plaza - 2.6 mi / 4.2 km
  • Zenkov Cathedral - 2.7 mi / 4.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 20 min drive
  • Almaty Station - 17 min drive
  • Airport shuttle (surcharge)
map
See on map
29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan

At a glance

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Pool sunloungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1995
  • Lift
  • Designated smoking areas
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.

Grill - This restaurant specializes in American cuisine and serves dinner only.

Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 4400 for adults and KZT 4400 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for KZT 6720 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel
  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel Almaty
  • Rahat Palace Hotel
  • Rahat Palace Almaty
  • Rahat Palace
  • Rahat Palace Hotel
  • Rahat Palace Hotel Almaty

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Rahat Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Assorti Arena (6-min walk), Tomato (10-min walk), and Entrecote Garden (13-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
  • Rahat Palace Hotel has an indoor pool and a sauna, as well as a steam room and a picnic area.
8.8.Fabulous.
  • 8.0.Very good

    Short Getaway

    The room was very comfortable. The staff was very helpful. I enjoyed the food in the restaurant. Massage at the spa was great! Fitness equipment in good shape. However, I forgot they have no kettle, not coffee or tea in the room. Disappointing. No mini-bar or snacks. I would really like these things to be there.

    Mark, 3 night trip, Dec. 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The room itself was ok and clean. But this hotel needs a staff training for breakfast service. It took 40mins to get just omelets even we pre-ordered and time arranged a day before and finally the staff brought it without a table set... and asked a couple of times but took another 10mins without any news. Food got cold and I don't understand how he served food only..

    1 night family trip, Sep. 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good staff in context of service in Kazakhstan and CIS.

    2 night business trip, Jan. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I spent almost 4 weeks at the hotel and was very pleased. The friendly staff, cleanliness and delicious food made my vacation unforgettable.

    JonEric, 9 night family trip, Jan. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I never leave reviews, but this is probably the best value in Astana and I've stayed at practically every hotel.

    Matthee, 2 night business trip, Dec. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff and service are excellent as they always are

    8 night family trip, Dec. 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spacious and generally a good level of facilities although the gym equipment is mostly not working. The pool is enough to get some swim training in and outside run options are better than most venues.

    3 night business trip, Nov. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the lobby environment and the warm ness of the staff

    HassanAlgadi, 3 night business trip, Nov. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    reasonable price with proper services are provided by this hotel, though some facilities require renovations

    Kim, 1 night business trip, Oct. 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    King bed wasn`t King at all: two small mattresses with a single bedsheet doesn`t make it KING. So the result was bad sleep.

    Phil, 2 night business trip, Oct. 15, 2019

    Verified Expedia guest review

See all 66 reviews