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Novotel London Waterloo

4-star hotel in London City Centre with restaurant and bar/lounge

  • Free WiFi
From
A$232

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Premium Room, 1 Queen Bed (Executive) - Bathroom
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1 / 74Hotel Bar
113 Lambeth Road, London, SE1 7LS, England, United Kingdom
8.8.Fabulous.
  • Novatel Waterloo is very centrally located and walkable to Westminster, albeit expensive.

    Apr. 11, 2019

  • We stayed for one night whilst we were visiting the sights. Great hotel, lovely and clean…

    Oct. 9, 2021

See all 459 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Quiet
Safe
Transport options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 187 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In London City Centre
  • St. Thomas' Hospital - 7 min walk
  • Houses of Parliament - 12 min walk
  • Sea Life London Aquarium - 13 min walk
  • London Dungeon - 13 min walk
  • Westminster Bridge - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Superior Twin Room, 1 Queen Bed with Sofa bed
  • Premium Room, 1 Queen Bed (Executive)
  • Superior Room, 1 Queen Bed with Sofa bed (Premium)

What’s around

Landmarks

  • In London City Centre
  • St. Thomas' Hospital - 7 min walk
  • Houses of Parliament - 12 min walk
  • Sea Life London Aquarium - 13 min walk
  • London Dungeon - 13 min walk
  • Westminster Bridge - 14 min walk
  • London Eye - 14 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 14 min walk
  • Whitehall - 15 min walk
  • The Oval - 17 min walk

Getting around

  • London City Airport (LCY) - 20 min drive
  • Heathrow Airport (LHR) - 30 min drive
  • Gatwick Airport (LGW) - 49 min drive
  • Luton Airport (LTN) - 47 min drive
  • Vauxhall Station - 14 min walk
  • Waterloo Station - 15 min walk
  • London (QQW-Waterloo Train Station) - 15 min walk
  • Lambeth North Underground Station - 10 min walk
  • Westminster Underground Station - 16 min walk
  • Waterloo Underground Station - 16 min walk
map
See on map
113 Lambeth Road, London, SE1 7LS, England, United Kingdom

At a glance

Hotel size

  • This hotel has 187 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 24 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 16.45 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pet deposit: GBP 10 per night
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

ParkingPay at property

  • Self parking costs GBP 24 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Novotel London Waterloo Hotel
  • Novotel Waterloo
  • Novotel London Waterloo Hotel
  • Novotel London Waterloo London
  • Novotel London Waterloo Hotel London
  • Novotel Waterloo Hotel
  • Novotel London Waterloo
  • Novotel Waterloo
  • Novotel London Waterloo England
  • Accor London Waterloo
  • London Novotel Waterloo
  • Novotel London Waterloo Hotel London
  • Novotel London Waterloo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 24 per night. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of GBP 10 per pet, per night, and there's also a deposit of GBP 10 per night.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Elements. Nearby restaurants include The Corner Cafe (3-min walk), Chino Latino (6-min walk), and Zeitgeist (6-min walk).
  • Novotel London Waterloo has a sauna and a steam room, as well as an arcade.
8.8.Fabulous.
  • 8.0.Very good

    Great place to stay

    The hotel was modern, clean and friendly staff, no complaints at all. Convenient to be able to use the car par

    Kim, 1 night trip, Oct. 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Would recommend.

    Staff very friendly, knowledgeable and helpful. Good food in restaurant. Nearest tube station a bit of a trek (15 mins) but plenty of bus stops nearby. Would recommend!

    Sian, 2 night trip with friends, Sep. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great hotel in a great location. Its just a short walk to all of the sights of London, parking is available onsite, there's also a great restaurant and bar. The staff are super friendly and efficient. What's not to like, get it booked...

    Marc, 1 night business trip, Sep. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely

    Our stay was lovely. Loved the breakfast. Rooms nice and clean. Great location

    Sinikiwe, 1 night family trip, Sep. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I would like to mention Danielle who helped immensely. I would suggest you take care when parking as the spaces are not huge !

    Andre, 1 night trip, Aug. 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    Staff were quite rude upon arrival, however when communicating via messenger (hotels policy instead of calling reception) they were very polite. We checked in and the sofa bed was not made up so the staff members had to come in and set up the room fir the correct amount of guests, while we were in the room. The breakfast staff were quite rude and kept shaking there heads and rolling their eyes when we replied that we had not yet finished our breakfast very politely, 30 minutes before breakfast was due to finish. They were eager to clear up before breakfast had finished. Very disappointed in the service as we stayed in an executive room.

    Kareena, 2 night family trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel was very well situated. The beds, including the sofa bed and pull out, were a little on the hard side but still a good sleep as it was very quiet. Our son who is 6ft 3in slept on the pull out and said it was ok. Didn't have the breakfast but went to The Corner Cafe 5 mins down the road, very authentic. The hotel was really clean, the service was really good and would stay here again without a doubt.

    Denis, 3 night family trip, Aug. 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not impressed

    Didn’t feel the rooms were clean. Dust in bathroom along with bathroom stains on the wall . Fridge was stained and smelt and didn’t work . Bedside chargers didn’t work. Didn’t smell clean . Was told rooms were connecting and they wasn’t . Breakfast was overpriced so we cancelled breakfast .

    Rebecca, 1 night family trip, Aug. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab stay at the hotel

    My friend and I had adjoining rooms which was amazing for the kids. The rooms were great, plenty of room for all of us and all the facilities you could want. Lovely and clean and both shampoo and conditioner are provided! The hotel was also really quiet. Didn’t hear anyone else at all from our rooms despite the breakfast area being full!

    Dawn, 2 night family trip, Aug. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice clean hotel but poor catering

    Gil, 2 night family trip, Jul. 30, 2021

    Verified Hotels.com guest review

See all 459 reviews