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Best Western Plus Franklin Square Inn Troy/Albany

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Blackout curtains, iron/ironing board, free cots/infant beds, Internet
Blackout curtains, iron/ironing board, free cots/infant beds, Internet

Overview of Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel with 24-hour fitness, near Rensselaer Polytechnic Institute

8.4/10 Very good

894 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
One Fourth Street, Troy, NY, 12180

Room options

About this area

What's nearby

  • MVP Arena - 16 min drive
  • Albany Medical Center - 21 min drive
  • University at Albany - 15 min drive
  • Colonie Center Mall - 19 min drive
  • Crossgates Mall - 17 min drive

Getting around

  • Albany, NY (ALB-Albany Intl.) - 14 min drive
  • Schenectady, NY (SCH-Schenectady County) - 33 min drive
  • Hudson, NY (HCC-Columbia County) - 40 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 54 min drive
  • Albany-Rensselaer Station - 16 min drive
  • Albany International Airport Station - 17 min drive
  • Schenectady Station - 25 min drive

Restaurants

  • Ryan's Wake - 2 min walk
  • Shalimar Restaurant - 3 min walk
  • Brown's Brewing Company - 3 min walk
  • Spill’n the Beans Coffeehouse & Bistro - 4 min walk
  • Lo Porto - 4 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany is a great choice for a stay in Troy. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Other features include a terrace and a garden. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Coffee shop

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

BEST WESTERN PLUS Franklin Square Albany
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BEST WESTERN PLUS Franklin Square Inn Troy Albany
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Frequently asked questions

Does Best Western Plus Franklin Square Inn Troy/Albany offer free cancellation for a full refund?
Yes, Best Western Plus Franklin Square Inn Troy/Albany does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on 13 Dec 2022 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Franklin Square Inn Troy/Albany?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Franklin Square Inn Troy/Albany?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Best Western Plus Franklin Square Inn Troy/Albany and nearby?
Best Western Plus Franklin Square Inn Troy/Albany has a 24-hour fitness centre and a garden.
Are there restaurants at or near Best Western Plus Franklin Square Inn Troy/Albany?
Yes. Nearby restaurants include Spill’n the Beans Coffeehouse & Bistro (4-min walk), Lo Porto (4-min walk) and The Placid Baker (5-min walk).
What's the area around Best Western Plus Franklin Square Inn Troy/Albany like?
Best Western Plus Franklin Square Inn Troy/Albany is a short 4-minute walk from Rensselaer Polytechnic Institute and 3 minutes' walk from Hudson River. Travellers recommend the hotel for its central location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Lauren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend it.
Friendly & efficient check in. Room and facility very clean. Great location in downtown Troy with easy walking to very good restaurants, shopping and sights.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Comfortable downtown hotel
This hotel looks and feels very nice from the moment you enter. Lobby and breakfast area is inviting and comfortable. Room was very clean, attractive and comfortable. A couple of small items-no microwave in our room and some broken fixtures/doors show incomplete maintenance. Also unusual these days, they don’t offer fresh coffee 24/7 in the lobby (blamed COVID it seems). Location makes the drive in a bit more complex than usual and seems to limit the restaurants in the area. A short drive corrects the latter if you don’t want to wander downtown Troy. Overall, a comfortable choice if you need or want to stay in Troy.
J M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room, great beds, comfortable. Bathroom very nh ocr
Dean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well Done Comfortable Hotel
1-night trip
Verified Hotels.com guest review

8/10 Very good

Denise, 1-night family trip
Verified Hotels.com guest review