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San Palace Hotel

3.5 star property
3.5-star hotel with spa, near Hoan Kiem Lake

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San Palace Hotel

Photo gallery for San Palace Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Family Room With Window
Restaurant
Reception

Overview of San Palace Hotel

8.8

Fabulous

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Air conditioning
  • Free WiFi
  • Laundry facilities
Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

View all photos for Premium Balcony Room

Premium Balcony Room

Premium Balcony Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room with Window

Premium Room with Window

Premium Room with Window

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room With Window

Family Room With Window

Family Room With Window

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room.

Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room.

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Double Room, No Windows

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 12 min walk
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Hanoi Old Town Night Market - 2 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • Dong Xuan Market - 2 min drive
  • Ho Chi Minh Mausoleum - 2 min drive
  • O Quan Chuong - 2 min drive
  • Hanoi Opera House - 2 min drive
  • West Lake - 3 min drive
  • Vietnam National Convention Center - 9 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 9 min walk
  • Hanoi Giap Bat Station - 17 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizza 4P's - 7 min walk
  • Pizza 4P - 16 min walk
  • Hong Hoai's Restaurant - 8 min walk
  • Bún Bò Nam Bộ Hàng Điếu - 6 min walk
  • Bánh Mì 25 - Hàng Cá - 12 min walk

About this property

San Palace Hotel

San Palace Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 517000 per vehicle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps or manicures and pedicures. An outdoor pool, a poolside bar and a children's pool are other features.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking on site only

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 54-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel offer free cancellation for a full refund?
Yes, San Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at San Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at San Palace Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at San Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by San Palace Hotel?
Yes, an airport shuttle is available. The charge is VND 517000 per vehicle one-way.
What are the check-in and check-out times at San Palace Hotel?
You can check in from 2:00 PM - noon. Check-out time is noon.
What is there to do at San Palace Hotel and nearby?
San Palace Hotel has a spa and an outdoor pool.
Are there restaurants at or near San Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around San Palace Hotel like?
San Palace Hotel is a short 9-minute walk from Hanoi Railway Station and 12 minutes' walk from Hoan Kiem Lake.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Very comfortable stay
Room was clean and very comfortable. AC worked very well and bed was very comfortable. Staff was amazing! Everyone who worked there were extremely polite, friendly and helpful. Just amazing people. Breakfast was good too. Good selection of coffee/tea/juice, three types of bread, two types of cereal, yogurt, plus a rotating selection of three different hot dishes (changed daily) and two different fresh fruits (again, changed daily). The only downside is the hotel lobby feels very cramped but of course they can’t do much about that. Also, hotel is located at a particularly busy intersection so crossing street is difficult but I guess that’s Hanoi!
Jean, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.
Verified Expedia guest review

10/10 Exceptional

Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Chung Keong, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay at this wonderful hotel, very helpful & friendly staff
Selena, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerald, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Tania, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was amaising. Camilla was great !! Very helpfull and kind.
Yael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Gerald, 4-night trip
Verified Expedia guest review

6/10 Good

Friendly helpful staff.
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Mara, 3-night trip with friends
Verified Expedia guest review