Citadines Namba Osaka, Osaka: Reviews & Hotel Deals

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Premier Twin | In-room safe, desk, laptop workspace, blackout curtains

Free toiletries, hair dryer, slippers, towels

Overview
Rooms
Location
Amenities
Policies

4-star hotel with restaurant, connected to a shopping centre, near Kuromon Ichiba Market

9.4/10 Exceptional

342 verified Hotels.com guest reviews

Property highlights

Airport transfer

Pet-friendly

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Coffee shop/cafe
Business centre
Airport shuttle
24-hour front desk
Computer station
Front desk safe
Vending machine
Water dispenser

For families

Playground on site
Microwave
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping

Room options

About this area

What's nearby

In Minami
Nipponbashi - 1 min walk
Kuromon Ichiba Market - 2 min walk
Tsutenkaku Tower - 14 min walk
Dotonbori - 15 min walk
Spa World - 17 min walk
Orix Theater - 32 min walk
Kyocera Dome Osaka - 41 min walk
Tennoji Zoo - 1 min drive
Amerikamura - 3 min drive
Abeno Harukas - 3 min drive

Getting around

Osaka (ITM-Itami) - 25 min drive
Osaka (KIX-Kansai Intl.) - 52 min drive
Kobe (UKB) - 56 min drive
Kitntetsu-Nipponbashi Station - 7 min walk
Osaka-Namba Station - 12 min walk
Osaka Uehommachi Station - 21 min walk
Namba Station (Nankai) - 6 min walk
Nippombashi Station - 7 min walk
Ebisucho Station - 9 min walk
Airport shuttle (surcharge)

Restaurants

春日亭大阪日本橋オタロード店 - 3 min walk
よつばの秘密基地 - 3 min walk
1ポンドのステーキハンバーグタケル日本橋オタロード店 - 3 min walk
純喫茶オランダ - 3 min walk
なか卯なんさん通店 - 2 min walk

About this property

Citadines Namba Osaka

Putting you in a great location, within a 15-minute walk of Nipponbashi and Dotonbori, Citadines Namba Osaka offers an airport shuttle (available 24 hours) for JPY 40000 per vehicle one-way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Numero Five, which serves breakfast, lunch and dinner. This upmarket hotel is also a short five-minute drive from Kyocera Dome Osaka and Tsutenkaku Tower. The property is only a short walk to public transportation: Namba Station (Nankai) is 6 minutes and Nippombashi Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch and dinner

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

313 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 2:00 PM until 3:00 AM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs and cats only, 1 per room, up to 18 lb per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available

Internet

Free WiFi in public areas
Free WiFi in rooms

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Designated smoking area (fines apply)

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Water dispenser

Travelling with children

Playground
Children's games
Toys
Bed rails

What to do

Bike rentals nearby

Working away

Business centre
Meeting room
Computer station

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 1928
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge
Microwave
Free tea bags/instant coffee

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Dining

Numero Five – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Full breakfast is offered for an extra charge of approximately JPY 1980 per person
Airport shuttle service is offered for an extra charge of JPY 40000 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is available for an additional fee

Children & extra beds

Cots/infant beds are available for JPY 550.0 per night
Rollaway beds are available for JPY 4840.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of JPY 8470 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Citadines Namba Osaka Hotel

Citadines Namba Osaka Osaka

Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Does Citadines Namba Osaka offer free cancellation for a full refund?

Yes, Citadines Namba Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Citadines Namba Osaka?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Citadines Namba Osaka?

Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 18 lb per pet. There's a charge of JPY 8470 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by Citadines Namba Osaka?

Yes, an airport shuttle is available. The charge is JPY 40000 per vehicle one-way.

What are the check-in and check-out times at Citadines Namba Osaka?

You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Citadines Namba Osaka and nearby?

Have fun during the warmer months with activities nearby such as cycling. Citadines Namba Osaka also has a 24-hour fitness centre.

Are there restaurants at or near Citadines Namba Osaka?

Yes, there's an on-site restaurant, Numero Five.

What's the area around Citadines Namba Osaka like?

Citadines Namba Osaka is in Minami, a short 6-minute walk from Namba Station (Nankai) and 15 minutes' walk from Dotonbori.

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

28 May 2023