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Citadines Namba Osaka

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Exterior
Premier Twin | In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch and dinner served
Free toiletries, hair dryer, slippers, towels
Gym

Overview of Citadines Namba Osaka

Citadines Namba Osaka

4.0 star property
4-star hotel with restaurant, connected to a shopping centre, near Kuromon Ichiba Market
9.4 out of 10 Exceptional
9.4/10 Exceptional

342 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Water dispenser
For families
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Minami
  • Nipponbashi - 1 min walk
  • Kuromon Ichiba Market - 2 min walk
  • Tsutenkaku Tower - 14 min walk
  • Dotonbori - 15 min walk
  • Spa World - 17 min walk
  • Orix Theater - 32 min walk
  • Kyocera Dome Osaka - 41 min walk
  • Tennoji Zoo - 1 min drive
  • Amerikamura - 3 min drive
  • Abeno Harukas - 3 min drive

Getting around

  • Osaka (ITM-Itami) - 25 min drive
  • Osaka (KIX-Kansai Intl.) - 52 min drive
  • Kobe (UKB) - 56 min drive
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Osaka-Namba Station - 12 min walk
  • Osaka Uehommachi Station - 21 min walk
  • Namba Station (Nankai) - 6 min walk
  • Nippombashi Station - 7 min walk
  • Ebisucho Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 春日亭大阪日本橋オタロード店 - 3 min walk
  • よつばの秘密基地 - 3 min walk
  • 1ポンドのステーキハンバーグタケル 日本橋オタロード店 - 3 min walk
  • 純喫茶オランダ - 3 min walk
  • なか卯 なんさん通店 - 2 min walk

About this property

Citadines Namba Osaka

Putting you in a great location, within a 15-minute walk of Nipponbashi and Dotonbori, Citadines Namba Osaka offers an airport shuttle (available 24 hours) for JPY 40000 per vehicle one-way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Numero Five, which serves breakfast, lunch and dinner. This upmarket hotel is also a short five-minute drive from Kyocera Dome Osaka and Tsutenkaku Tower. The property is only a short walk to public transportation: Namba Station (Nankai) is 6 minutes and Nippombashi Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 3:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 18 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Travelling with children

  • Playground
  • Children's games
  • Toys
  • Bed rails

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Numero Five – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 1980 per person
  • Airport shuttle service is offered for an extra charge of JPY 40000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Cots/infant beds are available for JPY 550.0 per night
  • Rollaway beds are available for JPY 4840.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 8470 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Does Citadines Namba Osaka offer free cancellation for a full refund?
Yes, Citadines Namba Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Namba Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines Namba Osaka?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 18 lb per pet. There's a charge of JPY 8470 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Citadines Namba Osaka?
Yes, an airport shuttle is available. The charge is JPY 40000 per vehicle one-way.
What are the check-in and check-out times at Citadines Namba Osaka?
You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Citadines Namba Osaka and nearby?
Have fun during the warmer months with activities nearby such as cycling. Citadines Namba Osaka also has a 24-hour fitness centre.
Are there restaurants at or near Citadines Namba Osaka?
Yes, there's an on-site restaurant, Numero Five.
What's the area around Citadines Namba Osaka like?
Citadines Namba Osaka is in Minami, a short 6-minute walk from Namba Station (Nankai) and 15 minutes' walk from Dotonbori.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabulous Hotel
Fabulous Hotel. Great room. Good location. Fantastic breakfast.
Mark, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Osaka
We have stayed in several Citadines properties and enjoy them for their apartment hotel features. This was the nicest Citadines property we have stayed in. The hotel is large, spacious, and clean. The room had a designer touch and was very large. The staff were friendly and helpful. The hotel had a good location, it was a 15 minute walk to the train station and another 15 in a different direction to Dontonbori street
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic spot for shopping, resting, eating more
Travelled as two women (30s and 50s) on our own. Excellent service, the staff were knowledgeable and helped us when we asked for assistance with taxi booking. The hotel rooms are quiet, clean, and so incredibly comfortable. After a 14 hour flight we used our first night to sleep off the jet lag and we couldn't have asked for a better room to spend it in. The gentleman at the the front desk said that they had been told in the past that they are far from the Dotomburi but we found that completely incorrect! The walk to the tourist area was fast and easy (straight us a single road). The hotel is also very close to the Kuromon Ichiba market, which was easy to spend ages (and lots of yen!!!) inside. Faultless, would highly recommend to anyone looking for a place to stay in Osaka.
Carole, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 6-night family trip
Verified Hotels.com guest review