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Okura Act City Hotel Hamamatsu

Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
Spa
Exterior
Premier Comfort Floor Single Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
5 restaurants, lunch, dinner served; Italian cuisine

Overview of Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu

4.5 star property
Luxury Hamamatsu hotel with 5 restaurants, connected to the convention centre
8.8 out of 10 Fabulous
8.8/10 Fabulous

943 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
111-2 Itaya-machi, Naka-ku, Hamamatsu, Shizuoka-ken, 430-7733
Main amenities
  • Daily housekeeping
  • 5 restaurants
  • Breakfast available
  • Self parking
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Laundry service
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Naka Ward
  • Lake Hamana - 10 min drive
  • Hamanako Palpal Theme Park - 15 min drive

Getting around

  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 55 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 85 min drive
  • Hamamatsu Station - 8 min walk
  • Torii Station - 34 min drive
  • Nagashinojo Station - 35 min drive

Restaurants

  • フレッシュネスバーガー浜松アクトシティ店 - 2 min walk
  • マイン・シュロス - 3 min walk
  • フィガロ - 4 min walk
  • 珈琲館浜松アクトプラザ店 - 2 min walk
  • 中国料理桃花林 - 1 min walk
Map

About this property

Okura Act City Hotel Hamamatsu

Located near a train station, Okura Act City Hotel Hamamatsu is a great choice for a stay in Hamamatsu. Guests looking for a bite to eat can visit Figaro, one of 5 restaurants, which serves Italian cuisine. Fellow travellers say great things about the location and spacious guest rooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 322 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1000 per night; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19121 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Figaro – This restaurant specialises in Italian cuisine.
Toh-Ka-Lin – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Yamazato – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Sazanka – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Paganini – This restaurant only serves dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2600 for adults and JPY 1500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs JPY 1000 per night with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the hot tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?
Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Okura Act City Hotel Hamamatsu?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Okura Act City Hotel Hamamatsu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Okura Act City Hotel Hamamatsu?
Yes. Self-parking costs JPY 1000 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Okura Act City Hotel Hamamatsu?
Yes, there are 5 on-site restaurants, featuring Italian cuisine.
What's the area around Okura Act City Hotel Hamamatsu like?
Okura Act City Hotel Hamamatsu is in Naka Ward, a short 8-minute walk from Hamamatsu Station and 2 minutes' walk from Act City Hamamatsu. Travellers say that the hotel is in a great location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Kumiko, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kumiko, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

WOW!
Excellent large rooms with great amenities. The view from the 42nd floor is spectacular.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Morikazu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent views over the city and to the mountains. If your lucky I ou will even see Fuji-San in the distance
TIMOTHY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hiroyuki, 1-night trip
Verified Hotels.com guest review

6/10 Good

Norifumi, 1-night trip
Verified Expedia guest review

6/10 Good

The facility needs updates, carpet, and bathroom. The view from the room is excellent because our room was on the 39th floor. They charge per person, not per room.
Yumiko, 1-night family trip
Verified Expedia guest review