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MainStay Suites Conference Center
Family-friendly hotel with conference center, near Island at Pigeon Forge
- Great for families
- Free continental breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
From
A$129
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
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9.2.Superb.384 verified Hotels.com guest reviews
Large rooms with a small kitchen. Full size fridge. Plenty of dishes, etc.
Mar. 26, 2021
The property was very clean and the service was great. Walking into the suite, it was…
Mar. 26, 2021
Official standards
This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Individually wrapped food options are available
Guests rated location
Quiet160 positive mentions
Safe148 positive mentions
Easy parking145 positive mentions
Convenient132 positive mentions
Dining options64 positive mentions
- Free WiFi
- Free parking
- Pool
- Bathtub
- Kitchenette
- Air Conditioning
Property highlights
Main amenities
- 129 guestrooms
- Daily housekeeping
- Lazy river
- Conference center
- Terrace
- 24-hour front desk
For families
- Children's pool
- Sofa bed
- Kitchenette
- Cookware, dishware and utensils
- Stovetop
- Microwave
What’s around
- In a national park
- Island at Pigeon Forge - 26 min walk
- Titanic Museum - 2.6 mi / 4.2 km
- Dollywood - 2.8 mi / 4.5 km
- Ripley's Aquarium of the Smokies - 8 mi / 12.8 km
- Gatlinburg SkyLift Park - 8.3 mi / 13.3 km
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Suite, 1 Queen Bed with Sofa bed
- Standard Suite (2 Queen Beds with Sofabed)
- Suite, 1 Queen Bed, Accessible, Non Smoking
Location
- In a national park
- Island at Pigeon Forge - 26 min walk
- Titanic Museum - 2.6 mi / 4.2 km
What’s around
Landmarks
- In a national park
- Island at Pigeon Forge - 26 min walk
- Titanic Museum - 2.6 mi / 4.2 km
- Dollywood - 2.8 mi / 4.5 km
- Ripley's Aquarium of the Smokies - 8 mi / 12.8 km
- Gatlinburg SkyLift Park - 8.3 mi / 13.3 km
- Gatlinburg Space Needle - 8.3 mi / 13.4 km
- Gatlinburg Convention Center - 8.6 mi / 13.9 km
- Great Smoky Mountains National Park - 8.8 mi / 14.2 km
- Ober Gatlinburg Ski Resort and Amusement Park - 11.3 mi / 18.2 km
Getting around
- Alcoa - Knoxville Airport (TYS) - 56 min drive
At a glance
Hotel size
- This hotel has 129 rooms
Arriving/leaving
- Check-in time starts at 4 PM
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking includes off-street options
In the hotel
Food and drink
- Free continental breakfast daily
- Barbecue grills
Things to do
- Outdoor seasonal pool
- Children's pool
- Spa tub
- Lazy river
Working away
- Business centre
- Number of meeting rooms - 8
- Conference space
- Conference space size (feet) - 10000
- Conference centre
Services
- 24-hour front desk
- Tours/ticket assistance
- Laundry facilities
- Free newspapers in lobby
Facilities
- Lift
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Picnic area
- Terrace
Accessibility
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business centre
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Grab bar - in bathtub
- Accessible bathtub
- Wheelchair-width doorways
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Sofa bed
- Sofa bed size queen
Things to enjoy
- Separate sitting area
Freshen up
- Private bathroom
- Shower/tub combination
- Hair dryer
Be entertained
- Flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free weekday newspaper
- Free WiFi
- Free local calls
Food and drink
- Full-sized fridge/freezer
- Microwave
- Kitchenette
- Stovetop
- Cookware, dishware and utensils
- Dishwasher
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- MainStay Suites Hotel Pigeon Forge
- MainStay Suites Conference Center Pigeon Forge
- MainStay Suites Conference Center Hotel Pigeon Forge
- MainStay Suites Pigeon Forge
- Mainstay Suites Hotel Pigeon Forge
- Mainstay Suites Pigeon Forge
- Pigeon Forge Mainstay Suites
- Mainstay Hotel Pigeon Forge
- Mainstay Pigeon Forge
- Mainstay Suite Pigeon Forge
- MainStay Suites Conference Center Hotel
Policies
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; masks are required in public areas.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, MainStay Suites Conference Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's a seasonal outdoor pool and a children's pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in starting at 4 PM. Check-out time is 11 AM.
- Yes. Nearby restaurants include JT Hannah's Kitchen (8-min walk), Kinkaku Japanese Steak House (9-min walk), and Mama's Farmhouse (10-min walk).
- Have fun with nearby winter activities like skiing. Relax in the spa tub or enjoy the use of other amenities, which include a lazy river and a picnic area. MainStay Suites Conference Center also has a garden.
9.2.Superb.384 verified Hotels.com guest reviews
- 8.0.Very good
Nice stay
The hotel was clean and very friendly service. I seen workers constantly checking pools and hot tubs to make sure they were okay. The inside pool water was so warm which was great since it was cold outside. The only thing I recommend ( even though it was clean) is getting rid of carpet. Also there was a very small lamp in the end table that had a torn shade that needed replacing. Everyone was friendly, hotel and grounds was clean, and I loved that it was easily accessible a few streets off parkway and not in busy traffic.
Joy, 2 night family trip, Mar. 26, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Great place off main strip
Everything was sparkling clean. The kitchenette was wonderful and check in was fast and easy
Angela, 1 night family trip, Mar. 20, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Good job
It was good. Nice rooms and clean.
Tiffany, 2 night family trip, Mar. 16, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Great stay
We really enjoyed our stay! There were 6 of us so we needed 2 queen beds and a sofa bed. I slept in the sofa bed with my youngest and it was surprisingly comfortable. Hotel was very clean, and service was prompt each time we asked for additional towels. Only complaint was the amount of chlorine used in the indoor pool. It was so strong that our kids eyes were bloodshot after swimming and my eyes were burning from the fumes just sitting by the pool. We assumed it could be due to COVID.
Jennifer, 3 night family trip, Mar. 14, 2021
Verified Hotels.com guest review
- 8.0.Very good
Everything was great. We did have to change rooms because one of the beds in the first room had a few ants in it. Other than that it was perfect
Linda, 2 night family trip, Feb. 19, 2021
Verified Hotels.com guest review
- 8.0.Very good
Some what okay!!
Hotel is nice, but upon getting key to the room, it took us 5 times before we got a key card that would work! For the room to be a suite it was really cramped for the 6 of us. States separate seating area, but sofa bed is right in the kitchen area! Beds were not comfortable! Plus only had one elevator for the entire hotel and was very small slow! Ended up using stair majority of the time, even to get luggage to room! Won’t be staying here again!!
Twila, 2 night family trip, Feb. 12, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Perfect Our Family
This was our second time staying at this location. The kids loved the indoor swimming pool and we love the hot tub. The breakfast was not the "normal" hot breakfast but the muffins, juice & coffee was great. We will definitely stay again.
Chandel, 2 night family trip, Jan. 29, 2021
Verified Hotels.com guest review
- 6.0.Good
Broken windows with hard and yellow mattresses.
Guest ratings are so important. That’s what I base most of my decisions on. So, when I found this affordable hotel with such high ratings, it seemed like the best fit. I reserved a room with 2 queen beds and a sofa bed. This trip was for 3 adults. We got to the room and it was 2 full size beds, not queens, which makes a difference when 2 people need to share one bed. We decided to just use the pull out, which generally, are never comfortable. We pull this out and there is a mattress pad on top of a yellowed and stained mattress. Needless to say, we closed that back up and did not use it. The beds are hard and not at all comfortable. We were on the first floor and tried to crack the winds for some air, and the window lock was broken. The window opened without a screen, so it allowed open access for anyone or anything to come into the room. We closed it back up, but again, the lock was broken. The whole hotel (at least the first floor) smells of smoke, even though the rooms were non-smoking. The lobby also had a very unpleasant smell about it. The space was nice, they clearly tried to update certain aspects of the room, but it was not at all worth the price. For just a few dollars more I could have stayed in a much nicer hotel. My advice- don’t try to save money by booking this hotel. It isn’t worth it.
Crystal, 2 night family trip, Jan. 16, 2021
Verified Hotels.com guest review
- 8.0.Very good
The rooms are large. Full kitchens. And I actually like that it is not on top of the trip but actually quieter and behind.
1 night family trip, Dec. 29, 2020
Verified Expedia guest review
- 10.0.Exceptional
As Advertised
The hotel was in good condition and all of our needs were met. COVID issues prevented the hotel from providing breakfast but that’s out of their control. Completely satisfied with the stay.
Jeffrey, 1 night family trip, Dec. 28, 2020
Verified Hotels.com guest review