Skip to main content.
All properties in Nusa Dua, Indonesia
1 room, 2 adults

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5-star5 stars
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363, Indonesia

5-star beachfront hotel with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Service
Fantastic service
Location
Great location
WiFi
Good internet service

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

from A$276
  • Deluxe Room, 2 Single Beds, Garden View
  • Deluxe Room, 2 Single Beds, Lagoon View
  • Deluxe Studio, 1 King Bed, Balcony
  • Deluxe Studio, 2 Single Beds, Balcony
  • Deluxe Room, 1 King Bed, Pool Access
  • Deluxe Room, 2 Single Beds
  • Studio, 1 King Bed, Balcony
  • Studio, 2 Single Beds, Balcony (Studio Lagoon Access)
  • Executive Suite, 1 Bedroom, Balcony
  • Suite, 1 King Bed, Balcony (Balcony)
  • Deluxe Suite, 1 King Bed, Lagoon View (Executive)
  • Deluxe Suite, 1 Bedroom, Ocean View (Bi-Level)
  • Villa, 1 Bedroom
  • Villa, 1 Bedroom
  • Villa, 2 Bedrooms
  • Deluxe Room, 1 King Bed, Balcony, Garden View
  • Deluxe Room, 1 King Bed, Balcony, Lagoon View
  • Suite, 1 Bedroom, Balcony, Ocean View (Bi-Level)
  • Grand Suite, 2 Bedrooms, Ocean View

What’s around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Landmarks

  • In BTDC
  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa - 27 min walk
  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali Nusa Dua Theater - 9 min walk
  • Geger Beach - 42 min walk
  • BIMC Hospital Nusa Dua - 4 min walk
  • Bali International Convention Center - 6 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle within 1.6 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.

Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kulkul Bar - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Cascade Bar & Lounge - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali’s small print

Also known as

  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
    • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

    Optional extras

    Rollaway beds are available for IDR 880000.0 per night

    Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Superb 9.2 From 386 reviews

    Exceptional 10.0
    My wife and I are both in our early 60's looking for a safe quiet place to relax. Having been to Bali a few times previously we wanted somewhere to escape from the hustle and bustle we had often found in Bali. We certainly found it at the Laguna! This hotel was not all arty concrete and glass, it had been built a few years ago had Bali themes with gardens that are absolutely stunning. If you want a quiet spot to rest in peace you can easily find it in the gardens surrounded by the many pools. If you have small children then they can also be accommodated safely in many of the pools and lagoons surrounding this beautiful hotel. Friends stayed at the Nusa Dua beach hotel next but one to the Laguna. We visited there also, it too was lovely, however busier and noticeably more children were there. They did not have the pools of the Laguna or garden walks to choose from but this is the difference between the 2 hotels. All the hotels (Westin, Sofitel, Melia) combined with the Laguna were safely and discreetly guarded by friendly security staff. We felt very safe during our stay within the resort(s). The staff at the Laguna absolutely stood out as superstars. They were all so lovely, helpful and caring, they made our holiday very memorable. The food was excellent in the hotel, we wanted for nothing. The beach was clean and safe with hotel staff on hand to pander to your needs. We had a lovely holiday here. Thank you Laguna Hotel and staff. Smile at them and they'll shine back.
    PhilSue, auOther trip
    Good 6.0
    Luxurious 5* grounds with prices to match
    The laguna has very nice pools in luxurious surroundings with service to match. It is therefore a little shameful that the rooms are just so plain and boring, the bed and linen are obviously very good overall they don't give that Balinese island feel. Ours had a connecting door that allowed you to participate in any conversation your neighbours had as there is no soundproofing at all (you can her people walking on top of you or turning the lights on/off behind the wall). The lagoon access allows you to jump from the room into one of the pools but also means all patrons walking the grounds can look into your room. The balcony door cannot be locked from the outside so somebody has to stay in the room. The common areas are immaculate and of very good standard, you can lounge by the different pools or beach and enjoy overpriced food and cocktails. But prices are similar to any other 5* in the area. What is not nice is for the hotel to try and charge extra for taxis. They proposed IDR 280k for a 30min ride that costed us 100 with a local cab. Similarly, the airport shuttle was offered at 780k when we paid only 200k with a local driver. It makes you wonder what other markups they get with any service offered in or off site (massages, tours, etc.) and if there is really any difference with what you could get on your on. Wifi is powerful and works well from the room all the way to the beach.
    Yonathan, gbRomance trip
    Exceptional 10.0
    Hour home in Bali was the Hibiscus villa that is the room 601 of the Bali Laguna hotel luxury collection. The villa is situated in an extremely private location surrounded on all sides by a tropical garden and 2 minutes walk or 30 second buggy to the beach, main pools/Laguna and restaurants. It comes with a swimming pool, a kings size gazebo in the middle of the water with ceiling ventilator and natural breeze. There is a hot shower outside and waterfalls all around. The ceiling is 6 meters tall, and there is a huge super king bed. Shower, two wash basins, a massive bathtub, a living room, kitchen and accomodating for the maid/driver/kids (extra toilet and bed), the size i estimate to be around 250-300sqm. Two TVs and fully provided fridge with fresh fruit delivered daily. Wifi is strong, there were no mosquitos at all as they fumigate the whole hotel three times a week. The villa also gives you access to the exclusive beach area reserved for villa guests with larger sunbeds and beach umbrella and closer to the bar. As the villa is part of the hotel with security everywhere you feel extremely safe and have lots of amenities. The Laguna hotel is marvelous, it has 7 swimming pools and one sandy salt water pool with waterfalls that gives you a natural massage. This one is situated in the middle of the hotel. Everything is clean everywhere and up to high levels of standards, staff always smiling and willing to help. The beach has in front a reef that blocks the massive waves w
    usOther trip
    Exceptional 10.0
    Just what the doctor ordered!
    Amazing holiday, brilliant service from Anton and the whole Villa team. Highly recommend staying here. We stayed for 6 nights in a 1 bedroom villa with a private pool, separate living area and kitchenette. The villa team are brilliantly managed by Anton and are focused on you and your stay with attention to the small details that make a holiday brilliant, rather than just good. The team came in twice daily. In the morning to clean up the room, gardens and pool, refresh towels and top up complimentary waters. Then again in the evening to turn down the room. The villas are totally private and quiet with their own "beach area" with reserved sun beds, towels and umbrellas close to the restaurants and bars for easy service. There is a buggy service to shuttle you around the resort. The resort is close to the Bali Collection, an outdoor shopping area with supermarkets, restaurants and shops in case you need to leave the resort. There are some great local restaurants in Nusa Dual serving local favourites like nasi champur and babi guling. The spa within the resort can come to the villa and arrange a massage for two, which was top class and the masseurs had good knowledge and skills. Transfers to and from the airport were arranged through the Hotel, taking all stress out of the holiday. We can't wait to come back. Highly recommended Villa holiday.
    Yvette, au6 night romance trip
    Exceptional 10.0
    Beautiful resort in a gated community in Bali
    The Laguna Resort is a beautiful property with carefully manicured lawns and numerous lagoon/pool areas in a gated community in Bali. I appreciated the incredible Balinese-inspired landscape and the over-all ambiance the property exudes especially at night. Breakfast buffet was superb. There are several dining options in the resort - the stand out for us was the Arwana restuarant; I highly recommend this for anyone staying in the resort. That being said there are some areas that they can improve on. One of it was the rooms. Although the room was spacious, the room looks tired and you can see the wear and tear on them. The hallways are also old - especially the carpet in the halls leading to the rooms. They also need to stock more towels in the pool area! You can't be running out of towels at 10AM! The beach area is ok. I was not impressed at all which kinda disappointed me and took a little away from my experience. The beach area where this property sits on is all man-made. It's a group of 6-8 hotels all interconnected by a pathway. Bottom line: The property is beautifully manicured in a gated community sitting on a man-made beach. Beach is pretty rocky and can cut your feet if your'r not careful. Since this is a part of several hotels, there are numerous dining options within walking distance. It caters mostly to Westerners and if you feel like you need to feel the real Bali, would recommend going to downtown Denpasar, the capital, and take a tour of the island!
    Alan, usOther trip

    The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

    Is the description of this property not correct? Tell us