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Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury hotel with 2 restaurants, near San Francisco Museum of Modern Art

  • Free WiFi in lobby
From
A$411

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Living Room
  • Indoor Pool
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1 / 90Indoor Pool
2 New Montgomery St, San Francisco, 94105, CA, United States of America
8.8.Fabulous.
  • Staff were friendly and helpful. Great location to walk to union square and surrounding…

    Jan. 3, 2020

  • Poland was a new destination and far more exceeded our expectations

    Aug. 15, 2019

See all 877 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 556 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 1 indoor pool
  • Breakfast available
  • Fitness center

What’s around

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6 min walk
  • 555 California Street - 7 min walk
  • Moscone Convention Center - 7 min walk
  • Westfield San Francisco Centre - 9 min walk
  • Embarcadero Center - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Market Street View)
  • Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)
  • Room, 2 Double Beds, Non Smoking, City View (New Montgomery Room)
  • Room, 1 King Bed, Non Smoking (Cityscape Room)
  • Room, 2 Double Beds, Non Smoking, City View (Cityscape Room)
  • Grand Room, 1 King Bed, Non Smoking, City View
  • Junior Studio Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking (Palace Suite)
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6 min walk
  • 555 California Street - 7 min walk
  • Moscone Convention Center - 7 min walk
  • Westfield San Francisco Centre - 9 min walk
  • Embarcadero Center - 9 min walk
  • SHN Curran Theatre - 10 min walk
  • Warfield Theater - 12 min walk
  • Ferry Building - 13 min walk
  • SF Masonic Auditorium - 17 min walk
  • Ferry Building Marketplace - 18 min walk

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • San Francisco Station - 22 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Market St & New Montgomery St Stop - 1 min walk
  • Montgomery St. Station - 1 min walk
  • Market St & Kearny St Stop - 2 min walk
Profile: Financial District

Profile: Financial District

The Financial district is quiet after 5 pm and on the weekends, when it’s been left to its own devices and the shadows of the skyscrapers crawl across the sleepy sidewalks, but during the week it’s packed with food trucks, kiosks, and restaurants catering to power-lunchers. Tadich Grill is California’s oldest restaurant, a popular venue slinging seafood with no reservations needed.

Discerning shoppers should check out the upmarket Crocker Galleria, while comedy lovers can laugh themselves hoarse at the Punch Line Comedy Club, which has hosted Robin Williams and Chris Rock.

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2 New Montgomery St, San Francisco, 94105, CA, United States of America

At a glance

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 40 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 72 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1875
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 49 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Valet parking costs USD 72 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

Also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 72 per day. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Hakkasan (3-min walk), California Pizza Kitchen (3-min walk), and Aquitaine (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
  • Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Palace Hotel, a Luxury Collection Hotel, San Francisco also has 2 bars and a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Good stay

    It is a good stay and the hotel entrance is right next to the bart . The only downside is that the you could see almost everything inside the room when the door is opened due to its design . We stayed in a disability room - not sure if this made a difference .

    Kim Hoe, 2 night family trip, Apr. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Located on Market Street, a great location to be based to discover all that San Francisco has to offer. Beautiful lobby, helpful concierge and bell desk. Efficient check in and check out process. Room was well equipped and modern. Our room was on the small size, with just enough space for 2 adults. Highly recommended for a stay in San Fran.

    4 night romance trip, Mar. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property, great gym and pool and really likes the Pied Piper bar!

    1 night romance trip, Mar. 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Grand Dame

    The Palace is a venerable, beautiful San Francisco institution and the Palm Court is spectacular. Staff we encountered were very friendly and helpful. The decor is a bit generic in terms of the furnishings of the rooms and the Palm Court, but very comfortable and well-maintained. Our room had a cracked sink basin, which was surprising and didn't effect its functioning.

    Sean, 2 night trip, Nov. 21, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not much peace but otherwise all right

    Overall pretty good except there is no soundproofing so if your neighbors are doing anything above a whisper, expect to hear it. This can be annoying if you're trying to have a Saturday morning lie-in and next door is up at 7am on the phone or berating their significant other. The rooms are connected by a door, presumably so that families can stay in two adjacent rooms and parents can keep an eye on the kids, and it's through this door you can hear everything. The bar staff make good cocktails. The pool and gym are clean and useable. The Saturday tea has to be booked weeks in advance. The bed in the room was very comfortable. A good hotel but not one for relaxing in, unless your neighbor is quiet.

    Chris, 3 night trip, Nov. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    SF classic

    Exceptional staff, beautiful property, great location

    Deanna, 1 night family trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel rooms and service excellent. Staff went out of their way to assist my 87 year old mother with her needs. Would recommend this hotel over any others I have stayed in while in San Francisco.

    Leslie, 1 night family trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Amazing service even during COVID where I feel like service has slipped everywhere else. Will most definitely be back.

    Jessica, 1 night trip with friends, Nov. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Magnificent hotel but pricey

    Peter, 2 night trip, Oct. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous

    john, 2 night family trip, Oct. 9, 2021

    Verified Hotels.com guest review

See all 877 reviews