The Palace, a Luxury Collection Hotel, Madrid

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You'll be in a fantastic location at The Palace, a Luxury Collection Hotel, Madrid, only a five-minute walk from National Prado Museum and Thyssen-Bornemisza National Museum. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Anton Martin Station is 7 minutes and Banco de Espana Station is 7 minutes.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Laundry facilities
The current price is AU$1,054
includes taxes & fees
11 Oct - 12 Oct

Why we love this property

Business meets pleasure
Located in the city's business district, this hotel offers meeting rooms and a business centre. Guests can enjoy in-room massages and 24-hour room service.
Diverse dining options
The hotel's restaurant and bar serve vegetarian, vegan, and locally-sourced cuisine. A buffet breakfast features vegetarian options to start the day.
Deep sleep comfort
Drift into dreamland on pillowtop mattresses with premium, hypo-allergenic bedding. Indulge with in-room massages and 24-hour room service.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Neptuno View Room with 2 Twin Beds

A hotel room with two beds, a sofa, a small round table, and a view of the outdoors.

Premium Neptuno View Room with 2 Twin Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Palace Room with 2 Twins

A hotel room with two beds, a blue sofa, a round table, and a view of a building through a window.

Palace Room with 2 Twins

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room with 1 King Bed

A living room with a blue sofa, a round wooden table, a fireplace, and a television mounted on the wall.

Deluxe Room with 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Cortes View Room with 1 King Bed

A hotel room with a large bed, a blue sofa, a round table with a vase, and a window with curtains.

Premium Cortes View Room with 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with 2 Twin Beds

A hotel room with two beds, a sofa, a small round table, and a view of the outdoors.

Deluxe Room with 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cortes Suite

A dining area with a round table, four chairs, a floor lamp, and a framed picture on the wall.

Cortes Suite

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Neptuno View Room with 1 King Bed

A bedroom with a large bed, a wardrobe, a desk with a lamp, and a chair.

Premium Neptuno View Room with 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A room with a fireplace, a blue sofa, a round table with books, and a large window with curtains.

Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Palace Suite

A bedroom with a bed, nightstand, and shelves with books and decorative items.

Palace Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room with 1 King Bed, Street View

A bedroom with a large bed, a wardrobe, a desk with a lamp, and a chair.

Premium Room with 1 King Bed, Street View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Cervantes Suite

A well-lit living room with a dining area, a sofa, and a table with a plant.

Cervantes Suite

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

A spacious living room with a large white sofa, two orange armchairs, a wooden coffee table, and a decorative chandelier.

Royal Suite

  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Neptuno Suite

A bedroom with a bed, a nightstand, a lamp, a framed artwork on the wall, and a table with books and a vase.

Neptuno Suite

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premium Neptuno View Room with 1 King Bed

A room with a fireplace, a blue sofa, a round table with books, and a large window with curtains.

Grand Premium Neptuno View Room with 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room with 2 Twin Beds, Street View

A hotel room with two beds, a sofa, a small round table, and a view of the outdoors.

Premium Room with 2 Twin Beds, Street View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk - 0.1 km
  • Fountain of Neptune - 2 min walk - 0.2 km
  • National Prado Museum - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Puerta del Sol - 10 min walk - 0.8 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid Atocha Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Anton Martin Station - 7 min walk
  • Banco de Espana Station - 7 min walk
  • Sevilla Station - 8 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪VIPS - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪Cafetería Restaurante Prado - ‬3 min walk
  • ‪100 Montaditos - ‬1 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

  • You'll be in a fantastic location at The Palace, a Luxury Collection Hotel, Madrid, only a five-minute walk from National Prado Museum and Thyssen-Bornemisza National Museum. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Anton Martin Station is 7 minutes and Banco de Espana Station is 7 minutes.

At a glance

Hotel size

    • 470 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 1 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • On-site parking is limited
    • On-site garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person

Children & extra beds

  • Rollaway beds are available for EUR 110.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 150 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does The Palace, a Luxury Collection Hotel, Madrid offer free cancellation for a full refund?

Yes, The Palace, a Luxury Collection Hotel, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Palace, a Luxury Collection Hotel, Madrid?

Yes, pets are welcome. There's a charge of EUR 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Palace, a Luxury Collection Hotel, Madrid?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?

Check-in start time: 2:00 PM; check-in end time: 1 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Palace, a Luxury Collection Hotel, Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) is nearby.

What is there to do at The Palace, a Luxury Collection Hotel, Madrid and nearby?

The Palace, a Luxury Collection Hotel, Madrid has a 24-hour fitness centre and a garden.

Are there restaurants at or near The Palace, a Luxury Collection Hotel, Madrid?

Yes, there's an on-site restaurant.

Does The Palace, a Luxury Collection Hotel, Madrid have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Palace, a Luxury Collection Hotel, Madrid like?

The Palace, a Luxury Collection Hotel, Madrid is in Madrid Centro, a short 7-minute walk from Anton Martin Station and 6 minutes' walk from Gran Via.

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