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The Phoenix Hotel

3-star hotel with outdoor pool, near Orpheum Theater

  • Free WiFi

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  • The Phoenix Hotel
  • Pool
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The Phoenix Hotel. Image 1 of 54.
1 / 54The Phoenix Hotel
  • Newly renovated, comfortable bed, clean. Location was not ideal - a bit of a dangerous…

    Nov. 14, 2018

  • Clean, convenient and free onsite parking in SF!

    Apr. 23, 2021

See all 275 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
  • Free WiFi
  • Pool
  • Non-smoking

Property highlights

Main amenities

  • 44 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Downtown San Francisco
  • Orpheum Theater - 9 min walk
  • San Francisco City Hall - 9 min walk
  • San Francisco Museum of Modern Art - 20 min walk
  • Moscone Convention Center - 21 min walk
  • Lombard Street - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Superior King Room
  • Superior King with Pool View
  • Superior Room King Accessible


  • In Downtown San Francisco
  • Orpheum Theater - 9 min walk
  • San Francisco City Hall - 9 min walk

What’s around


  • In Downtown San Francisco
  • Orpheum Theater - 9 min walk
  • San Francisco City Hall - 9 min walk
  • San Francisco Museum of Modern Art - 20 min walk
  • Moscone Convention Center - 21 min walk
  • Lombard Street - 28 min walk
  • Ghirardelli Square - 32 min walk
  • University of San Francisco - 35 min walk
  • Oracle Park - 36 min walk
  • Exploratorium - 38 min walk
  • Presidio of San Francisco - 44 min walk

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • San Francisco Station - 3 min drive
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 10 min drive
  • Market St & Hyde St Stop - 8 min walk
  • Market St & Larkin St Stop - 8 min walk
  • Market St & 9th St Stop - 8 min walk

At a glance

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Use of nearby fitness centre (discount)


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage


  • Number of buildings/towers - 1
  • Year Built – 1956
  • Safe-deposit box at front desk


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Phoenix Hotel San Francisco
  • The Phoenix Hotel San Francisco
  • The Phoenix Hotel Hotel San Francisco
  • Phoenix San Francisco
  • Phoenix Hotel a Joie de Vivre Boutique Hotel
  • Phoenix Hotel
  • Phoenix Hotel San Francisco
  • Phoenix Hotel
  • Phoenix San Francisco
  • Phoenix Hotel a Joie de Vivre Boutique Hotel
  • The Phoenix Hotel Hotel

Optional extras

Self parking costs USD 25 per night with in/out privileges

Breakfast costs between USD 15 and USD 30 for adults, and USD 15 and USD 30 for children (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Service animals exempt from fees


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Phoenix Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 25 per night.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 2 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, Chambers offers pool views and poolside dining. Nearby restaurants include Sai Jai Thai (3-min walk), Hooker's Sweet Treats (4-min walk), and Black cat (4-min walk).
  • The Phoenix Hotel has an outdoor pool.
  • 10.0.Exceptional

    Always a fun stay at the Phoenix.

    Imelda, 2 night trip, Apr. 22, 2021

    Verified guest review

  • 8.0.Very good

    Unique stay

    Big fan of all the JDV hotels. The Phoenix is a little slice of heaven in a bad neighborhood. You’re perfectly safe here and so is your car. The service is great. Room is cool. Bed comfy. Bathroom has a fan. Pool is heated. Restaurant is quaint. I recommend this place if you want a unique stay.

    Ami, 1 night trip, Apr. 15, 2021

    Verified guest review

  • 10.0.Exceptional

    Uber cool retro motel

    Great people and very stylish chic motel. Area around can be a bit dicey.

    3 night business trip, Apr. 12, 2021

    Verified guest review

  • 4.0.Fair

    Not a very peaceful place

    If you are looking for a peaceful, quiet stay, this is not the place. It felt more like an ongoing outdoor party in the middle of the motel space. It was loud. Very loud. Loud voices, loud doors, loud music, loud exchanges, loud ice maker machine... Even if you are in your room, it feels like every noise is happening inside your room. Music was on (provided by the motel) until about 11:30pm the two nights I was there. It was difficult to get a good night's rest there. Besides the noise level, everything else was just okay. I was expecting more considering the rating this place was given and given the price. I won't be staying here again.

    2 night family trip, Apr. 9, 2021

    Verified guest review

  • 4.0.Fair

    Right went to get ready to sleep there were hair on the bed sheets and we felt very uncomfortable .

    David, 1 night trip, Apr. 3, 2021

    Verified guest review

  • 10.0.Exceptional

    Classic SF Hotel. Love!!

    Best hotel across the street from the best bahn mi spot in the city! Be forewarned though, it's not for everybody. Neighborhood can be sketchy at night (it's the Tenderloin, what did you expect?) and more of a party environment on the weekends. It's a San Francisco staple with tons of history so do yourself a favor and stay here. Don't forget your suit for the heated pool!

    TRACY, 1 night trip with friends, Mar. 20, 2021

    Verified guest review

  • 10.0.Exceptional

    Loved the nostalgia feel😊

    Katherine, 1 night trip, Feb. 2, 2021

    Verified guest review

  • 10.0.Exceptional

    Accessible location and in the heart of San Francisco, The Phoenix Hotel is a modern chic motel with a heated pool, comfortable beds, and plenty of space to curl up with a book. I loved that they were pet friendly and would stay here again!

    Meg, 1 night family trip, Dec. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    An amazing place very friendly staff very clean rooms

    Bradley, 1 night business trip, Dec. 17, 2020

    Verified guest review

  • 8.0.Very good

    Nice place. Neighbourhood not great

    Room and restaurant nice, clean and comfortable. Big room, nice bathroom. The neighbourhood is not great, A lot of homeless that live in the street, but not dangerous. Easy to get anywhere in the city from here.

    chiara, 3 night trip, Nov. 23, 2020

    Verified guest review

See all 275 reviews