Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Hotel Emporio Ixtapa

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880, Mexico

3.5-star beachfront resort with spa, near El Palmar Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The inly hitel jn my last 25 years of treavels that refused to provide an upgrade for my…Sep. 27, 2020
  • the only thing I don't like is that people reserve the chairs on swimming pool and beach…Mar. 31, 2020

Hotel Emporio Ixtapa

from A$149
  • Superior Room, Mountain View
  • Superior Room, Ocean View
  • Superior
  • Junior Suite, 2 Double Beds, Ocean View
  • Junior Suite, 1 King Bed, Ocean View

What’s around Hotel Emporio Ixtapa

Landmarks

  • On a private beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 18 min walk
  • Linda Beach - 4.7 mi / 7.6 km
  • Zihuatanejo Bay - 5 mi / 8 km
  • Ixtapa Island - 5.3 mi / 8.5 km
  • La Madera Beach - 6 mi / 9.6 km
  • La Ropa Beach - 6.1 mi / 9.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sunloungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Waterskiing nearby
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Oriental Spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Sunset Grill - This beachfront seafood restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Free bicycles on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Waterskiing nearby

Hotel Emporio Ixtapa’s small print

Also known as

  • Hotel Emporio Ixtapa
  • Hotel Emporio Ixtapa Resort Ixtapa
  • Hotel Emporio
  • Emporio Ixtapa
  • Ixtapa Hotel Emporio
  • Emporio Hotel Ixtapa
  • Emporio Ixtapa Hotel Ixtapa
  • Emporio Resort Ixtapa
  • Hotel Emporio Ixtapa Resort
  • Hotel Emporio Ixtapa Ixtapa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Emporio Ixtapa

  • Does Hotel Emporio Ixtapa offer free cancellation for a full refund?
    Yes, Hotel Emporio Ixtapa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Emporio Ixtapa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Emporio Ixtapa?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Emporio Ixtapa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Emporio Ixtapa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Emporio Ixtapa?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hotel Emporio Ixtapa?
    Yes, there are 2 onsite restaurants, featuring beachfront dining and international cuisine. Nearby restaurants include Emilio's Pizza (5-min walk), Deborah's Restaurant (6-min walk), and Bistro Soleiado (6-min walk).
  • What is there to do near Hotel Emporio Ixtapa?
    Recommended spots to visit include El Palmar Beach (1-min walk) and Marina Ixtapa (0.9 mi), along with Linda Beach (4.7 mi) and Zihuatanejo Bay (5 mi).

Recent reviews

Good 7.8 From 372 reviews

Very good 8.0
I don't like that people reserve the chairs on the swimming pool and the beach. people reserve the chairs with out using them
us6 night family trip
Exceptional 10.0
The hotel is reasonably priced and the staff is great!
us14 night romance trip
Very good 8.0
Gladys Castro the poolside waitress was amazing!!! Friendly and very welcoming
us3 night trip with friends
Very good 8.0
I will come again. Very accommodating staff. Staff works hard to please you.
us7 night trip with friends
Exceptional 10.0
Staff is great, grounds good, rooms could use updating, location-excellent!!
Tim, us7 night romance trip
Very good 8.0
My stay at Emporio was in two different rooms. The first room on the seventh floor was not very clean. In fact there were brown stains on the tile around the toilet paper dispenser. I cleaned those stains off. The second stay at Emporio was for one night on Mar 7. That stay was great and the room was clean.
RichardTentis, us1 night family trip
Good 6.0
Ok but old
Everything was Ok, service is great but the hotel is very old. Overall I could probably find a better (newer) hotel for the same price. Service in above averge
Juan Pablo, mx2 night family trip
Very good 8.0
Wonderful vacation at Hotel Emporio in Ixtapa
The Hotel Staff are very friendly and kind which makes us come back each year. The Life Guards are very attentive which makes us feel safe in the ocean or in the pool. The hotel is clean but does need some TLC work. Our bed was very comfortable and room was clean but the bathroom needed some attention. ie. shower curtain, shower handle, door handle.
Richard, ca22 night trip
Exceptional 10.0
Everything was perfect- very clean always are doing things to improve it
us10 night family trip
Exceptional 10.0
Great Stay!!!
We loved staying here -- everyone was so friendly and helpful!
Jean, mx3 night trip

Hotel Emporio Ixtapa