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Diplomat Motel Alice Springs

Photo gallery for Diplomat Motel Alice Springs

Outdoor pool, open 7 AM to 9 PM, pool loungers
Outdoor pool, open 7 AM to 9 PM, pool loungers
Outdoor pool, open 7 AM to 9 PM, pool loungers
Outdoor pool, open 7 AM to 9 PM, pool loungers
Superior Twin Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Overview of Diplomat Motel Alice Springs

Diplomat Motel Alice Springs

3.5 star property
3.5-star motel in Alice Springs with outdoor pool and restaurant

7.6/10 Good

1,003 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870

Room options

About this area

Getting around

  • Alice Springs, NT (ASP) - 14 min drive
  • Macdonnell Station - 11 min drive
  • Ciccone Alice Springs Station - 16 min walk
  • Airport shuttle

Restaurants

  • Page 27 - 2 min walk
  • Overlanders Steakhouse - 2 min walk
  • Epilogue Lounge - 2 min walk
  • Loco Burrito - 2 min walk
  • Confucius Palace Dumpling - 3 min walk

About this property

Diplomat Motel Alice Springs

A great choice for a stay in Alice Springs, Diplomat Motel Alice Springs features an airport shuttle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travellers say good things about the helpful staff and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Uncles Tavern – This bar serves lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs
Diplomat Motel Alice Springs Motel
Diplomat Motel Alice Springs Alice Springs
Diplomat Motel Alice Springs Motel Alice Springs

Frequently asked questions

Does Diplomat Motel Alice Springs offer free cancellation for a full refund?
Yes, Diplomat Motel Alice Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Diplomat Motel Alice Springs?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Diplomat Motel Alice Springs?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Diplomat Motel Alice Springs?
Sorry, pets aren't allowed.
Is parking offered on site at Diplomat Motel Alice Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Diplomat Motel Alice Springs?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
Is there an on-site casino at Diplomat Motel Alice Springs?
No, this motel doesn't have a casino, but Lasseters Casino (3-min drive) is nearby.
What is there to do at Diplomat Motel Alice Springs and nearby?
Diplomat Motel Alice Springs has an outdoor pool and a garden.
Are there restaurants at or near Diplomat Motel Alice Springs?
Yes, there's an on-site restaurant, Uncles Tavern. Nearby restaurants include Confucius Palace Dumpling (3-min walk), Sporties (4-min walk) and Monte's (4-min walk).
What's the area around Diplomat Motel Alice Springs like?
Diplomat Motel Alice Springs is a short 1-minute walk from Australian Aboriginal Dreamtime Gallery and 2 minutes' walk from Mbantua Fine Art Gallery and Cultural Museum. The local area is considered walkable, as well as being good for shopping.

Reviews

7.6

Good

7.5/10

Cleanliness

8.0/10

Staff & service

7.3/10

Amenities

7.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Great Location, But Not Much More to Offer
When I arrived at my room, I noticed there were 2 beds, instead of just 1 King bed (I’d reserved a “King” Room: 1 King Bed, Non-smoking). I immediately called the front desk, which is when I was told “The rooms with a King bed are being renovated, so we gave you a “Superior” Room, with a “Queen” bed and a single bed.” They couldn’t tell me this beforehand? The gentleman at the front desk never offered me any $ back for the downgraded room I was placed in. Also, from the time I immediately turned on the air conditioner to the time I left my room the next morning, it emanated a cigarette smoke / moldy / mildew-type scent. My other complaints are identical to those many left in the comments, here, regarding the lack of cleanliness and customer service (the latter of which, for me, was NOT all bad, as the gentleman I spoke with at the front desk the next day was helpful). The bed and pillows were sufficient (I slept well). The other hotels that were available at the time I booked a couple of months ago were large hotel chains, but they were too far away (for my liking) from the downtown-area. I chose this place simply for its downtown location. That’s the best thing this place has going for it. I certainly didn’t “expect the world” from this place, but there are so-called minimum standards that simply weren’t met. Given same, the rate I paid should’ve been cheaper. Their sign says “An Oasis in the heart of Alice Springs.” Really? I’m glad my stay was for only 1 night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again!
Great night. Extremely central location. If you're not comfortable with noise - through the night - I probably wouldn't recommend it, as the evenings in this part of Alice are 'interesting' at the moment. I however have no issue with some noise coming from a busy city anyway. The bed was extremely comfortable, in fact, probably one of the more comfortable beds I've used in a long time. The staff were friendly and happy to help. I would most definitely stay there again, it's nicer than basic, and reasonably priced - I've stayed in a lot worse!
Kellie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Murray, 1-night trip
Verified Hotels.com guest review

6/10 Good

Heiura, 3-night trip
Verified Hotels.com guest review

8/10 Very good

great stay fopr the price
good location, secure parking, good restaurant and cafe. Bathroom/spa needed a good clean. Curtains old need an update
Phil, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I found it unsafe The lock on the door was loose and then one morning 2 aborigine girls from the town walked by and stuck their heads in to our room to ask for money I told reception they need to have security checks around the motel as it is centre of town. They seemed to ignore what I said. The bathroom had note to to say if we wanted towels changed to leave them on bathroom floor and they would do that but the room was never serviced Plus our trash bins were left overflowing. The room was definitely worn and outside door had rubber hanging off it.The hairdryer had been pulled off the bathroom wall.
Cynthia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Clean & convenient but security a bit of an issue
Centrally located and close to food/retail. My room was really clean with none of the complaints by previous guests. The staff are very friendly too, possibly the highlight of this hotel. The downside, and there is one, is security. The rooms have doors with locks but the glass doors leading from the rooms to the verandahs are really insecure. Plus this is a long verandah connecting all the rooms with free access from outdoors (I did a day trip with Emu Run and left my luggage with reception for safe-keeping). Another downside is that you can hear drunk/high people fighting/howling/screaming outside at night, all night. This isn't the hotel's fault but is purely from it location in town in Alice.
Stacey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Heiura, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

All good.
Paul, 3-night family trip
Verified Wotif guest review

8/10 Very good

Great location. Amazing restaurant & pub on location. Easy to walk to everything from this location. Great coffee shop on corner and across the road. Highly recommend!!
Liz-Anne, 3-night family trip
Verified Wotif guest review