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Heartland Hotel Cotswold

Photo gallery for Heartland Hotel Cotswold

Outdoor pool
Executive Studio | Iron/ironing board, free WiFi, bed sheets
Royal Suite | In-room dining
Royal Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Overview of Heartland Hotel Cotswold

Heartland Hotel Cotswold

3.5 star property
Victorian hotel with outdoor pool, near Christchurch Casino

8.0/10 Very good

494 verified guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
88-96 Papanui Road, Merivale, Christchurch, 8014

Guests rated this location 8.2/10 - Very good

Main amenities
  • 24-hour front desk
  • Babysitting
  • Breakfast available
  • Business centre
  • Coffee shop/cafe
  • Conference centre
  • Daily housekeeping
  • Fitness centre
  • Outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Sauna
For families
  • Babysitting (surcharge)
  • Daily housekeeping
  • Fridge
  • Laundry facilities
  • Premium TV channels
  • Private bathroom

Room options

About this area

What's nearby

  • In Merivale
  • Lyttelton Harbour - 17 min drive

Getting around

  • Christchurch International Airport (CHC) - 18 min drive
  • Christchurch Railway Station - 6 min drive
  • Rolleston Station - 22 min drive
  • Rangiora Station - 26 min drive


  • McDonald's - 8 min walk
  • Burger King - 6 min walk
  • Tutto Bene - 7 min walk
  • Mexicano's - 11 min walk
  • Sprig & Fern Merivale - 6 min walk

About this property

Heartland Hotel Cotswold

When visiting Christchurch, Heartland Hotel Cotswold is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Victorian hotel include a fitness centre and a sauna. Fellow travellers like the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No cots (infant beds)
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Pool gate

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room


  • 24-hour front desk
  • Bike hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Tour/ticket assistance


  • An outdoor pool
  • Built in 1984
  • Fitness centre
  • Safe-deposit box at front desk
  • Sauna


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk


  • English

Room amenities

Be entertained

  • Premium satellite channels
  • Television

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Access via exterior corridors
  • Daily housekeeping

Special features


Tudors Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 28 for adults and NZD 14 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).


<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Heartland Cotswold
Heartland Cotswold Christchurch
Heartland Cotswold Hotel
Heartland Hotel Cotswold
Heartland Hotel Cotswold Christchurch
Heartland Hotel Christchurch
Heartland Hotel Cotswold Hotel
Heartland Hotel Cotswold Christchurch
Heartland Hotel Cotswold Hotel Christchurch

Frequently asked questions

Does Heartland Hotel Cotswold offer free cancellation for a full refund?
Yes, Heartland Hotel Cotswold does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heartland Hotel Cotswold?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Heartland Hotel Cotswold?
Yes, there's an outdoor pool.
Are pets allowed at Heartland Hotel Cotswold?
Sorry, pets aren't allowed.
Is parking offered on site at Heartland Hotel Cotswold?
Yes, there's free self parking.
What are the check-in and check-out times at Heartland Hotel Cotswold?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10 AM.
Is there an on-site casino at Heartland Hotel Cotswold?
No, this hotel doesn't have a casino, but Christchurch Casino (15-min walk) is nearby.
What is there to do at Heartland Hotel Cotswold and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Heartland Hotel Cotswold?
Yes, there's an on-site restaurant, Tudors Restaurant.
What's the area around Heartland Hotel Cotswold like?
Heartland Hotel Cotswold is in Merivale, a short 1-minute walk from Papanui Road and 8 minutes' walk from Bealey Avenue. Travellers say that this hotel is in a good location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

M O, 1-night trip
Verified guest review

10/10 Exceptional

Excellent property. The staff was very flexible to change rooms when we request quickly because of our son. I’m very thankful for that .
Verified Expedia guest review

10/10 Exceptional

Clean, well maintained, staff is friendly and free parking available.
Jasmina, 3-night trip
Verified Expedia guest review

8/10 Very good

I liked the bed and the affordability for the room I booked. The staff and service was great. Unfortunately the shower didn't have good pressure and there was no plug for bath tub. No remote for the bathroom heater, so no use. No plates for toast while toaster was there. Google Chrome cast didn't work, but not major issue.
Tomo, 1-night family trip
Verified Expedia guest review

8/10 Very good

The staff were really friendly and professional. The only thing that irked me is that we asked for the room to be serviced on the second day and only the beds were made. The carpets were not vacuumed and the table was not wiped down. I see that they are investing in a renovation of the rooms and I envision that when this is complete the property will be a very nice place to stay as right now everything is very old and dated.
Monita, 3-night family trip
Verified Expedia guest review

6/10 Good

Room wasnt the same as advertised. Mold on bath. Broken bathroom door handle, Table wobbly, TV kept cutting out.
Phillippa, 2-night romance trip
Verified Wotif guest review

8/10 Very good

We were made to feel very welcome. Staff were helpful. The condition of furbishings were somewhat shabby although there was work going on so expect improvement at our next stay. Overall we would go back. It is very handy to St Georges which is what we were looking for.
Levena, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very quiet. The rooms were nice and big as was the bathroom. Would definitely stay at this hotel again.
Anouska, 1-night family trip
Verified Wotif guest review

2/10 Poor

Glenn, 2-night trip
Verified Wotif guest review

6/10 Good

A K, 2-night trip
Verified guest review