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DoubleTree by Hilton Hotel Vancouver, Vancouver

3 stars
12712 SE 2nd CirVancouverWA98684United States of America, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.1 / 5
Food
Delicious food
Service
Fantastic service
Comfort
Rather comfortable
Value for money
Fairly good value for money
290See all 290 Hotels.com reviews
From 363 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotel Vancouver, Vancouver

Hotel Info: 1800 846 835

from A$217
  • Room, 2 Queen Beds
  • Standard Double Room, 2 Queen Beds
  • Premium Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, Accessible, Non Smoking
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Multiple Bedrooms
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Phoenix Inn Suites Hotel Vancouver
  • Phoenix Inn Suites Vancouver
  • Phoenix Hotel Vancouver
  • Phoenix Inn - Vancouver Hotel Vancouver
  • DoubleTree Hilton Hotel Vancouver
  • DoubleTree Hilton Vancouver

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per night

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2400
  • Conference space size (meters) - 223
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Press Northwest - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

DoubleTree by Hilton Hotel Vancouver, Vancouver’s small print

Also known as

  • Phoenix Inn Suites Hotel Vancouver
  • Phoenix Inn Suites Vancouver
  • Phoenix Hotel Vancouver
  • Phoenix Inn - Vancouver Hotel Vancouver
  • DoubleTree Hilton Hotel Vancouver
  • DoubleTree Hilton Vancouver

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per night

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 290 reviews

DoubleTree by Hilton Hotel Vancouver, Vancouver
Good3.0 / 5
Comfy Bed!
I waited in excess of 10 mins for a receptionist to check us in. It was annoying because it was 11pm and there were kids driving a loud remote control car in the foyer. The paperwork I signed for the room didn't even spell my name with a capitol letter! (Trivial I know but certainly does not come across as professional). I was then told they could not accept my credit card. I am from Australia so I have a PrePaid MasterCard to avoid fees and charges. I wouldn't have minded if I was informed by the website I booked the hotel with. The main reasons I booked this hotel was because of the free airport shuttle service provided. When I asked if I needed to tell the hotel what time I needed to take the shuttle I was told there was no shuttle! After some discussion the receptionist came to realize that a shuttle is provided, it's just run by a private company on the weekend. I was happy in the end I got what I wanted and had paid for BUT it was alarming at the end of a long day that I had to educate the staff. The room was nice and clean (other than the aging carpets mentioned in other reviews). Our king bed was very comfy and i was very happy. There is plenty of space for you belongings and nice dark curtains if you want to sleep in. The shower was noisy, a vibration where you switch the water for the bath to the shower. The breakfast selection was nice. Overall I was happy with the room/services provided but the reception staff could have taken a better approach/been more informed.
1 night trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Excellent4.0 / 5
It works
Breakfast was not free, which seemed odd for the type of "buffet" seemed like it should be free. There is a great breakfast place a half mile away which was amazing. So I guess the fact that we had to get up and do a little walk served us well.
2 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Outstanding5.0 / 5
Nice and quiet
It was a nice quiet place to stay, far away from the freeway and plenty of choices for meals in nearby restaurants... Very nice all the way around, clean, nicely decorated and the bed was very comfortable.
1 night trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Outstanding5.0 / 5
I thought we would have a room with either a divider or separate area for sleeping.
1 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Outstanding5.0 / 5
the stay was great....after waiting over 3 hours for our reservation to show up.
1 night family trip

See all reviews

DoubleTree by Hilton Hotel Vancouver, Vancouver

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