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The Orchid Hotel Mumbai Vile Parle

Luxury resort with 3 restaurants, near Linking Road

  • Free WiFi and free parking
From
A$98

Image gallery

  • Lobby
  • Lobby
  • Outdoor Pool
  • Orchid Suite with Living Room, Two Way Airport Transfers, Happy Hours, INR 1000 Hotel Credit - Living Area
  • Lobby
Lobby. Image 1 of 68.
1 / 68Lobby
Nehru Road, Vile Parle East, Mumbai, 400 099, Maharashtra, India
7.8.Good.
  • Booked the hotel room for my parents and the staff very externally helpful and friendly.…

    Feb. 6, 2020

  • The best food of any hotel I've stayed at in India.

    Mar. 15, 2019

See all 210 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Safe
Quiet
Dining options
Transport options

The following facilities or services will be unavailable from July 10 2021 to March 31 2022 (dates subject to change):
  • Swimming pool
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 372 guestrooms
    • Daily housekeeping
    • 3 restaurants and bar/lounge
    • Outdoor pool
    • Breakfast available
    • 24-hour health club

    Feel at home

    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate sitting area
    • Television

    What’s around

    • In Vile Parle East
    • Linking Road - 36 min walk
    • Shoppers Stop - 43 min walk
    • Prithvi Theatre - 44 min walk
    • ISKCON Temple - 2.7 mi / 4.4 km
    • Juhu Beach - 2.7 mi / 4.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room City View King and Twin Bed with Bathtub
    • Executive Room with Separate Sitting Area, Bathtub and INR 500 Hotel Credit
    • Club Room King Bed with Complimentary Airport Drop, Happy Hours and INR 500 Hotel Credit
    • Premier Room with King and Twin Bed and INR 500 Hotel Credit
    • Orchid Suite with Living Room, Two Way Airport Transfers, Happy Hours, INR 1000 Hotel Credit

    What’s around

    Landmarks

    • In Vile Parle East
    • Linking Road - 36 min walk
    • Shoppers Stop - 43 min walk
    • Prithvi Theatre - 44 min walk
    • ISKCON Temple - 2.7 mi / 4.4 km
    • Juhu Beach - 2.7 mi / 4.4 km
    • University of Mumbai - 2.8 mi / 4.5 km
    • Bandra Kurla Complex - 3.8 mi / 6.1 km
    • NESCO Center - 3.8 mi / 6.1 km
    • JioGarden - 4.2 mi / 6.7 km
    • U.S. Consulate General - 4.2 mi / 6.8 km

    Getting around

    • Chhatrapati Shivaji International Airport (BOM) - 6 min drive
    • Mumbai Vile Parle Station - 14 min walk
    • Mumbai Santacruz Station - 4 min drive
    • Mumbai Andheri Station - 4 min drive
    • Airport pick-up service
    map
    See on map
    Nehru Road, Vile Parle East, Mumbai, 400 099, Maharashtra, India

    At a glance

    Hotel size

    • This hotel has 372 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 2:00 PM-11:30 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property provides airport shuttle pick-up service from the domestic terminals 1A and 1B only.
    To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
    Outside alcohol is not permitted on the premises.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 1
    • Spa services on site
    • Sauna
    • Golfing nearby

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter

    Facilities

    • Year Built – 1997
    • Lift
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path to lift

    Languages Spoken

    • English
    • Hindi

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    Dining

    Mostly Grills - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

    Boulevard - This coffee shop specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

    South of Vindhyas - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

    Merlins - Onsite bar. Open select days.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of INR 750 per person (approximately)
    • Airport shuttle service is offered for an extra charge of INR 945 per vehicle. Maximum occupancy 3

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for INR 1666.0 per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Outside food is not permitted on the premises.
    No visitors or unregistered guests are allowed in guestrooms after 8 PM.

    Also known as

    • Orchid Hotel Mumbai
    • Orchid Hotel
    • Orchid Mumbai
    • The Orchid
    • The Orchid Mumbai Vile Parle
    • The Orchid Ecotel Mumbai Airport
    • The Orchid Hotel Mumbai Vile Parle Resort
    • The Orchid Hotel Mumbai Vile Parle Mumbai
    • The Orchid Hotel Mumbai Vile Parle Resort Mumbai

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Orchid Hotel Mumbai Vile Parle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool. The swimming pool will be unavailable from July 10 2021 to March 31 2022 (dates subject to change).
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, there are 3 onsite restaurants, featuring barbecue. Nearby restaurants include Adar Udipi Refreshment (4-min walk), Tiqri (9-min walk), and Rivea (9-min walk).
    • Yes, a shuttle from the airport to the hotel is available. The charge is INR 945 per vehicle.
    • The Orchid Hotel Mumbai Vile Parle has an outdoor pool, a 24-hour health club, and a sauna, as well as a picnic area and a garden.
    7.8.Good.
    • 6.0.Good

      Stayed there because I had to

      Over my four day stay, I had four issues with services provided by the hotel staff, enough so that I had to escalate to management. The lobby is nice, the food good enough, but this aspect really let me down. I won't return (unless I have to again).

      Andrew, 6 night business trip, Feb. 16, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Service is not a dirty word

      The facility is fine and well presented, but I had four issues with service from four different members of staff over my four day stay. My frustrations made me glad that I wasn't there for five...

      Andrew, 4 night business trip, Feb. 16, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Stay at Orchid Hotel

      I was there for 1 night. The stay was good & was well looked after my staff. Breakfast - vegetarian was fantastic

      Chandravali, 1 night trip with friends, Feb. 16, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Bad service, worse follow ups

      I booked an Executive Room that promised a separate sitting area, since I was scheduled to work from room for the entire day. When I checked in, I was given an "upgrade" to premier but found out that room didnt have the sitting area as advertised. I insisted on the Executive Room only, to which I was told the rooms are all sold out (despite my reservation, my room wasn't available to me). I was then told that if that room type comes up in the morning, I'd be informed. I had by then booked an alternate virtual office to work from for the day. I was getting ready to leave when, at 8:30am I was called in my room to say the room type is available. I asked for someone to come to my room to collect luggage, the receptionist confirmed the instruction. I waited for 30 mins, nobody came. I couldn't wait any longer, and left for the day. As though to make matters worse, that same night at 11:45pm, a call comes from the reception that they called to check my identity. When pointed out the ridiculous hour at which this call was happening, the receptionist said "since the lights were on, we wanted to check if you are in the room and what your name is". This type of service and treatment of paying guests is more common in 2-star hotels.

      2 night business trip, Nov. 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome

      Awesom property and very nice food and very nice staff

      Asif, 4 night trip, Oct. 11, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Glory days are in the past

      Ecotel is lacking maintenance. The hotel still has some charm but can improve upon cleanliness and services befitting a 5 star. Food is relatively better priced. location is excellent for business travellers

      2 night business trip, Sep. 28, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Wrong question, It was my second and last time I visited to this property. Message can be passed to "Orchid" their ratings are about to fall if they don't improve their services. here is the list: Long queue for checking in and a lot of time taken at reception. Dirty room/bathroom/linen/towels Not a polite behavior of the person providing WIFI services. Pitiful conditions of the staff as they were overloaded with the work and running around to handle the people. Insufficient staff. Rahul at restaurant, lady during morning breakfast and reception were good enough to handle and listen to the guest. Unserviceable lamp at room. Insufficient staff for the services according to occupancy, Finally, one cant make out whether it is a towel or footmat at bathroom.

      ANURAG, 1 night business trip, Sep. 14, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It started with a great checkin experience where Smith and his team were super welcoming, my room was well done, big and comfortable. Overall the experience was good. Breakfast and service at the Boulevard was awesome as well. I recommend this hotel.

      Mario, 1 night business trip, Sep. 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Withered Orchids

      When i asked why my room was not cleaned till 3 pm, i was told- Did you ask for it? And I thought, HK was a regular affair. At the breakfast, no glasses for water, you are served 2 of the 3 things one asks for.

      SAMIR, 1 night business trip, Jul. 26, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Orchid review

      Well maintained hotel. Some leakage in the room from AC duct. Poor service at the coffee shop

      MUKUL, 3 night business trip, Jul. 20, 2021

      Verified Hotels.com guest review

    See all 210 reviews