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Banff Caribou Lodge and Spa

Mountain hotel with restaurant, near Banff Lake Louise Tourism Bureau

  • Free WiFi
From
A$178

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Indoor Pool
  • Indoor Pool
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 99.
1 / 99Hotel Front – Evening/Night
8.0.Very good.
  • I liked the hot pool for sure. However there’s a vent on the floor in the hot pool that I…

    Jul. 3, 2019

  • Not a huge fan of the room with the corner roof beams. Had to be careful getting up a…

    Jun. 8, 2019

See all 2,188 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Quiet
Easy parking
  • Free WiFi
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 190 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub
  • Ski storage

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a national park
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 41 min walk
  • Cave and Basin National Historic Site - 38 min walk
  • Banff Springs Golf Club - 2.9 mi / 4.6 km
  • Banff Gondola - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds
  • Superior Room, 2 Queen Beds
  • Corner Suite with Spa Bath
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Superior Room, 2 Queen Beds, Balcony

What’s around

Landmarks

  • In a national park
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 41 min walk
  • Cave and Basin National Historic Site - 38 min walk
  • Banff Springs Golf Club - 2.9 mi / 4.6 km
  • Banff Gondola - 2.9 mi / 4.6 km
  • Upper Hot Springs - 3 mi / 4.9 km
  • Mount Norquay Ski Resort - 5 mi / 8.1 km
  • Lake Minnewanka - 8 mi / 12.9 km
  • Sunshine Village - 15.2 mi / 24.5 km

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk
map

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 765
  • Conference space size (meters) - 71
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1993
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • German
  • Japanese

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include facials and manicures and pedicures.

Recreation

On Site

  • Spa tub
  • Bicycle rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Banff Caribou Lodge
  • Banff Caribou Lodge Spa
  • Banff Caribou And Spa Banff
  • Caribou Lodge
  • Banff Caribou Lodge and Spa Hotel
  • Banff Caribou Lodge and Spa Banff
  • Banff Caribou Lodge and Spa Hotel Banff
  • Banff Caribou
  • Caribou Banff Lodge
  • Caribou Lodge
  • Caribou Lodge Banff
  • Banff Caribou Hotel Banff
  • Banff Caribou Lodge And Spa

Optional extras

Breakfast costs between CAD 15.00 and CAD 30.00 for adults, and CAD 10.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Banff Caribou Lodge and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ticino Swiss-Italian Restaurant (8-min walk), Earl's (13-min walk), and Old Spaghetti Factory (13-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub after a day on the slopes or enjoy the use of spa services.
8.0.Very good.
  • 8.0.Very good

    Great staff make this hotel ...

    .. not that it's not comfortable! We stayed two nights and really enjoyed our time here. The pool/spa were really nice. We particularly enjoyed an evening drink at the bar where each night we had geat service. Our room was comfortable, if a litlle dark? YMMV

    Christopher, 3 night romance trip, May 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Australians

    Great place to stay for skiing. Ski bus pickup is at the door. Good service & welcoming.

    3 night romance trip, Jan. 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Banff Caribou

    Caribou is a great place to stay with very helpful staff. Just 2 negatives, spa had too much chlorine and was sore for eyes just sitting there. Also I could hear the garage door going up and down waking me through the night especially bad Boxing Day night as lots of late arrivals, even though paid $200 more for premier view room, I would not consider driveway view and noise premier! Otherwise great staff and location.

    Jim, 7 night family trip, Dec. 23, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and cosy

    Nice and cosy with comfortable beds. Unfortunately it appeared there were renovations occurring above our room which were quite noisy in the morning. Otherwise a lovely stay.

    Deb, 2 night romance trip, Sep. 27, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean and comfortable

    The hotel is clean and comfy. We didn’t mind the short walk into town. We enjoyed the hot pool after a day of hiking the many Ana zing trails around Banff

    Nash, 3 night romance trip, Sep. 11, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing stay

    Beautiful hotel and great staff. Looking forward to staying here again

    Chandelle, 1 night trip, Apr. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room were nice looking but the beds looked very lumpy and feel it’s time to replace the du

    Dale, 1 night family trip, Apr. 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a good stay.the only thing I’ve noticed there was no microwave in the room and there was no airconditioning. The rest was perfect

    Hussein, 2 night family trip, Apr. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The location and amenities were great. Look forward to stay here again!

    2 night family trip, Apr. 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Had to ask twice for a clean douvet as it was dirty and stained. Had to ask twice for shampoo and soap as there want any, and actually had to ask three times for face clothes. The place was okay, but there are way cleaner and better options out there.

    Mike, 2 night trip, Apr. 6, 2021

    Verified Hotels.com guest review

See all 2,188 reviews