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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Hotel Grand Chancellor Melbourne

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Theme park(s) nearby
  • Free WiFi
131-137 Lonsdale Street, Melbourne, VIC, 3000, Australia

4-star hotel with 2 restaurants, near Princess Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Theme park(s) nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Liked the ability to have my car parked for me LOVED the restaurant’s food and atmosphere…Mar. 26, 2020
  • Clean room, comfortable bed and priced accordingly. The stay was close by for meetings…Mar. 23, 2020

Hotel Grand Chancellor Melbourne

  • Classic Queen Room
  • Premier King Room
  • Classic King Room
  • Superior Queen Room
  • Superior King Room

What’s around Hotel Grand Chancellor Melbourne

Landmarks

  • In Melbourne Central Business District
  • Princess Theatre - 6 min walk
  • Melbourne Central - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 15 min walk
  • Melbourne Arts Centre - 17 min walk
  • University of Melbourne - 18 min walk
  • Melbourne Cricket Ground - 22 min walk

Getting around

  • Tullamarine Airport (MEL) - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Flinders Street Station - 14 min walk
  • Southern Cross Station - 21 min walk
  • Showgrounds Station - 7 min drive
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Footlights - This restaurant serves breakfast only.

Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Hotel Grand Chancellor Melbourne’s small print

Also known as

  • Hotel Grand Chancellor Melbourne
  • Hotel Grand Chancellor Melbourne Hotel Melbourne
  • Grand Chancellor Melbourne
  • Grand Chancellor Hotel Melbourne
  • Melbourne Grand Chancellor Hotel
  • Grand Chancellor Melbourne Hotel Melbourne
  • Hotel Grand Chancellor
  • Chancellor Melbourne Melbourne
  • Hotel Grand Chancellor Melbourne Hotel
  • Hotel Grand Chancellor Melbourne Melbourne

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 100 per accommodation, per stay

Optional extras

Credit card charges are subject to an extra charge of 1.2 percent

Self parking costs AUD 30 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 27 for adults and AUD 12 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Grand Chancellor Melbourne

  • Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
    Yes, Hotel Grand Chancellor Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Grand Chancellor Melbourne?
    Yes. Self parking costs AUD 30 per day. Parking spots may be limited.
  • Is there a pool at Hotel Grand Chancellor Melbourne?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Grand Chancellor Melbourne?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Grand Chancellor Melbourne?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Flinders Lane (8-min walk).

Recent reviews

Good 7.6 From 1,105 reviews

Poor 2.0
Not happy
Wouldnt give me a refund or credit for my room despite the grand prix being canceled an melbourne essentially being shutdown
hayden, au1 night trip
Fair 4.0
Sh, it happens!
When booking on Hotels.com website I made sure I was booking a room with a double AND single bed. We travelled with our 15 yo daughter. The first room we were allocated was little more than a closet and had no extra bed. Not good enough! We returned to reception and was given another room, slightly larger, and a trundle bed was installed. That ensured that what space there initially was disappeared. Cattle are treated better. To cap matters off, the elevated shower was inadequately drained and consequently the entire bathroom nearly drowned.
Tom, au1 night family trip
Good 6.0
Tired.
The service was excellent but the accommodation is old and worn. One of the lifts was out of order, the bathroom door didn’t work properly, the bathroom products were mismatched, the rooms and corridors were pokey.
Adrienne, au1 night trip
Good 6.0
Disppointing.
Service was great from staff at check in and check out. However room particularly tired, bathroom grubby, shower only had two settings - ice cold and scalding hot. Very noisy, even on 17th floor, could hear lots of traffic and local construction noise. No power near bedroom mirror or close to the bed. Only one lift in operation, so getting down to ground level took a long time with a suitcase.
Rachael, au1 night business trip
Poor 2.0
Disgusting.
I gave my daughter my free night paid a little extra and she was horrified. It was very very dusty bed was two single bought together but with a big lump in the middle she was unlucky as she didn’t have money to go and stay anywhere else. She said even the couch was full of dust. This is disgusting. Photos were not of her room. I want compensation for this or will take it further to the newspapers We live in Australia this is disgusting.
Helen, au1 night trip
Exceptional 10.0
Perfect location
Great location! Within walking distances to so many restaurants and bars.
au2 night trip
Exceptional 10.0
Love it here!
Great location, great rooms, awesome service and amazing breakfast!!
Kristy, au1 night trip
Exceptional 10.0
Great location and room
Clean and comfortable room with friendly staff. The 2 for 1 hot breakfast was great value.
Janice, au1 night family trip
Very good 8.0
Great location!
Location is the best. Pool was very nice, clean and warm. Really liked how helpful the staff was. Things that wasn´t so great is like the hotel looks tired(hallway n stuff) our bathroom the water did not go down, then we looked and it wasn´t cleaned, hairdryer was broken, small things but definately can be fixed and improved.
au3 night trip
Exceptional 10.0
Great location
Great central Location. Friendly staff. Nice clean rooms
Katherine, au1 night trip

Hotel Grand Chancellor Melbourne

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