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Castle Hotel Windsor

4.0 star property
4-star hotel with restaurant, near Windsor Castle

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Castle Hotel Windsor

Photo gallery for Castle Hotel Windsor

Terrace/patio
Front of property
Executive Twin Room, 2 Single Beds
Lunch and dinner served
Shower, hair dryer, towels

Overview of Castle Hotel Windsor

8.8

Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Electric vehicle charging point
  • Restaurant
Map
18 High Street, Windsor, England, SL4 1LJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 11 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, travel cot

Superior Double Room, 1 Queen Bed, Ensuite, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout curtains, iron/ironing board, travel cot

Superior Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Windsor City Centre
  • Windsor Castle - 4 min walk
  • Thames River - 1 min drive
  • Windsor Racecourse - 5 min drive
  • LEGOLAND® Windsor - 5 min drive
  • Ascot Racecourse - 10 min drive
  • Pinewood Studios - 12 min drive
  • Lapland UK - 12 min drive
  • Thorpe Park - 16 min drive
  • Cliveden House - 15 min drive
  • Mercedes-Benz World - 23 min drive

Getting around

  • Heathrow Airport (LHR) - 23 min drive
  • London (LTN-Luton) - 42 min drive
  • Gatwick Airport (LGW) - 48 min drive
  • London (LCY-London City) - 57 min drive
  • Slough Datchet Station - 3 min drive
  • Windsor & Eton Central Station - 5 min walk
  • Windsor & Eton Riverside Station - 6 min walk

Restaurants

  • Sebastian's Italian - 2 min walk
  • Al Fassia - 7 min walk
  • Two Brewers - 3 min walk
  • Mango Lounge - 5 min walk
  • Côte Brasserie Windsor - 7 min walk

About this property

Castle Hotel Windsor

Castle Hotel Windsor puts you a short five-minute drive from Windsor Castle and LEGOLAND® Windsor. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the overall property condition and spacious guest rooms.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Sustainability

Sustainability practices

Electric car charging station
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 30 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Conference centre (893 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Leaf at the Castle Bar – This bar serves lunch and dinner.
Leaf at the Castle – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 22.50 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)

Parking

  • Uncovered self-parking costs GBP 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Does Castle Hotel Windsor offer free cancellation for a full refund?
Yes, Castle Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castle Hotel Windsor?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Castle Hotel Windsor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hotel Windsor?
Yes. Self-parking costs GBP 30 per night. Electric car charging is available.
What are the check-in and check-out times at Castle Hotel Windsor?
You can check in from 3:00 PM - midnight. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Castle Hotel Windsor?
Yes, there's an on-site restaurant, Leaf at the Castle Bar.
What's the area around Castle Hotel Windsor like?
Castle Hotel Windsor is in Windsor City Centre, a short 5-minute walk from Windsor & Eton Central Station and 4 minutes' walk from Windsor Castle.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfortable and central
Lovely hotel centrally located to everything. Bed was very comfy and room clean. Bathroom windows and paint was a little tired but the shower was amazing. Paid an extortionate amount for a cocktail that wasn’t great and not served on a tray which took the shine off but that’s me being particularly picky!
Lynsey, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Lovely hotel, ideally situated close to the Windsor Castle. Our room was spacious and the bed was huge. We had breakfast in the hotel and there was a good choice of continental and cooked food. You could hear people moving about above, but as it was an old hotel, it was to be expected and didn’t bother us at all. Would definitely stay here again.
Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel, more like a resort
Great place to stay clean, food is great, and its centrally located.
John, 1-night trip
Verified Hotels.com guest review

6/10 Good

JO BYRNES, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gita P, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

E A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

E A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Simone, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything about this hotel was fabulous!!
Joyce, 1-night trip
Verified Hotels.com guest review