Mercure Stratford-upon-Avon Shakespeare Hotel
4-star hotel with restaurant, near Royal Shakespeare Theatre
- Free WiFi
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Food
Food is all right
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Continue searching for Stratford-upon-Avon, England, United KingdomRecent reviews
Very good 8.4 From 291 reviews
Exceptional
Excellent service and spacious room
Jeanette, au2 night romance trip
Exceptional
Strathford
Fantastic location. Lots to see, wished we stayed longer.
Margaret, auRomance trip
Exceptional
Recommended
Lovely traditional hotel, great location, friendly staff, very good restaurant
sarah, gb1 night business trip
Fair
Disabled access disappointing....
Location and character of hotel very good, however service and attitude towards us in respect of disabled parking was awful. Despite pre-booking disabled spot for 2 nights, and confirming this in the morning and during check-in and being assured it would be available on my return - it wasn't. Other cars had been double parked blocking all access. I was advised to leave my car where I could and to leave keys in reception. I parked so that I wasn't blocking anyone, however I received a call later on, to ask me to move my car as another guest wanted to park there...and for me to leave my keys in case it needed to be moved. Not sure why it was I, who had to move... I spoke to the receptionist, then the manager, neither of which could understand why I was upset at being treated second rate and the manager assured me that the space would be available for me on the second night. Unfortunately, despite them having the keys and the time to move the car, this didn't happen and my car was the other side of the car park - not ideal for my 93 year old mother. Very disappointed with Mercure Stratford upon Avon. Certainly wouldn't use them when accessibility is needed. They did however waive the £20 parking fee when I asked.
Sian, gb2 night family trip
Exceptional
Overall the stay was very nice. The restaurant seemed closed and we therefore changed our minds regarding eating there. Shame.
Cheryl, gb1 night trip
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