All hotels in Surfers Paradise
1 room, 2 adults

Enter your stay dates to see prices and availability

You can collect Hotels.com™ Rewards nights here

Novotel Surfers Paradise, Surfers Paradise, Australia

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Surfers Paradise Blvd and Hanlan StSurfers ParadiseQLD4217Australia, (02) 8228 1927

Luxury hotel with outdoor pool, near Cavill Avenue
    Good7.8
    Location
    Great location
    Service
    Fantastic service
    Value for money
    Best value for money
    Amenities
    Amenities are not the best
    460See all 460 Hotels.com reviews
    From 630 reviewsTripAdvisor Traveller Rating

    Novotel Surfers Paradise, Surfers Paradise, Australia

    from A$144
    • X-xnetResort Room
    • X-xnet Ocean View Room
    • X-xnetJunior suite
    • x-Quality Room-x
    • x-Ocean View Room-x
    • x-Junior suite-x
    • X-Quality Room
    • X-Quality Room
    • xxdeletedxx
    • xxdeletedxx
    • xxdeletedxx
    • xxdeletedxx
    • xStandard room
    • xResort Guest Room
    • xxxxxxxxxxx
    • x-Family Resort Room
    • xOcean View Room
    • xSpa Resort Room
    • xxdeletedxx
    • xxdeletedxx
    • xxx Spa Room
    • xxxOcean View Room
    • XXXXX
    • xxxFamily Room
    • Standard King Room
    • xxxFREE OCEAN VIEW UPGRADE SPECIAL
    • Deluxe Twin Room
    • Deluxe King Room
    • Deluxe Family Room
    • Premium King Ocean View Room
    • Standard Family Room
    • Premium King Ocean Spa
    • Premium King Ocean Suite
    • Standard Twin Room
    • Deluxe King Spa Room
    • Hinterland View Superior Room, 2 Double Beds
    • Hinterland View Superior Room, 1 King Bed
    • Ocean View Superior Room, 1 King Bed
    • Ocean View Superior Room, 2 Double Beds
    • Superior Family Room, 1 King + 2 Singles
    • Deluxe Room, 1 King Bed
    • Hinterland View Deluxe Room, 2 Double beds
    • Hinterland View Deluxe Room, 1 King Bed
    • Ocean View Deluxe Room, 2 Double Beds
    • Deluxe Room, 2 Double Beds
    • Ocean View Deluxe Room, 1 King Bed
    • Hinterland View Deluxe Spa Room, 1 King Bed
    • Deluxe Family Room, 1 King + 2 Singles
    • Ocean View Executive Spa Room, 1 King Bed
    • Penthouse, 4 Bedrooms
    • Ocean View Executive Room, 1 King Bed
    Want more choice? Check out our other properties in Surfers Paradise.

    At a glance

    Key facts

    Hotel size

    • This hotel has 408 rooms
    • This hotel is arranged over 36 floors

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others

    Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Parking

    • Self parking (limited) *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    Things to do
    • Outdoor pool
    • Fitness facilities
    • Outdoor tennis court
    • Spa tub
    • Golfing nearby
    • Surfing/boogie boarding nearby
    Working away
    • 24-hour business center
    • Meeting rooms 6
    • Conference space size (feet) - 6749
    • Conference space size (meters) - 627
    • Conference center
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Elevator/lift
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    Things to enjoy
    • Balcony
    Freshen up
    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    Be entertained
    • 49-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

    Novotel Surfers Paradise, Surfers Paradise, Australia’s small print

    Also known as

    • Grand Chancellor
    • Grand Chancellor Surfers Paradise
    • Novotel Surfers Paradise Hotel
    • Surfers Paradise Grand Chancellor
    • Hotel Grand Chancellor Surfers Paradise Gold Coast

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Children under 15 years old are not allowed in the fitness facility without adult supervision.

    Parking height restrictions apply.

    Mandatory fees

    Breakage deposit: AUD 200 per stay

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Late check-out can be arranged for an extra charge of AUD 30.00

    Self parking costs AUD 17.00 per day

    Rollaway beds are available for AUD 50 per day

    Buffet breakfast is offered for an extra charge of AUD 32 per person (approximately)

    WiFi is available in guestrooms for AUD 15 per night (rates may vary)

    WiFi is available in public areas for AUD 15 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Novotel Surfers Paradise, Surfers Paradise, Australia

    Landmarks

    • Heart of Surfers Paradise
    • Cavill Avenue (3-minute walk)
    • Surfers Paradise Beach (4-minute walk)
    • Timezone (3-minute walk)
    • Centro Surfers Paradise (3-minute walk)
    • SkyPoint Observation Deck (5-minute walk)
    • Draculas Haunted House (5-minute walk)
    • Chevron Renaissance (5-minute walk)

    Getting around

    • Gold Coast, QLD (OOL-Coolangatta) 27-min drive
    • Varsity Lakes Station 20-min drive
    • Helensvale Station 23-min drive
    • Gold Coast City Coomera Station 27-min drive
    • Self parking (surcharge)
    • Limited parking

    Recent reviews

    Good 7.8 From 460 reviews

    Novotel Surfers Paradise, Surfers Paradise, Australia
    Exceptional10.0
    Very happy the service and the room was comfortable and clean.. The location was great close to everything..
    jane Cleone, au1 night trip with friends
    Novotel Surfers Paradise, Surfers Paradise, Australia
    Exceptional10.0
    Great hotel, great staff, great location
    I had an amazing time. My room was clean, spacious with spacious and clean bathroom, comfortable bed and a private balcony with excellent views. Staff were so helpful, courteous and professional. I could not ask for anything more.
    Kashmir, au6 night trip
    Novotel Surfers Paradise, Surfers Paradise, Australia
    Very Good8.0
    Great hotel in good location
    Room was very nice and it’s very close to the beach and Cavill Av. Only downside was a huge family at the pool we’re making so much noise and jumping in the pool and being a nuisance.
    A Traveller, au1 night trip
    Novotel Surfers Paradise, Surfers Paradise, Australia
    Exceptional10.0
    Great place to stay at Surfer's
    Amazing location steps away from the beach and the night life
    Reghu, au3 night trip
    Novotel Surfers Paradise, Surfers Paradise, Australia
    Good6.0
    rude and invasive cleaners
    Very last minute 1 night get away, great location lovely entrance then it was it. Elevator from car park had to wait 5 mins for I’m assuming the other one wasn’t working as we had the same issue on check out. Got to the room nicely set out but felt a little out dated. Bathroom not a great design turn on the shower and the spray filled the tiles with water and the toilet. Vents fill with dust the haven’t been cleaned in a while. After an ok sleep 8am a cleaner banged on the door and walked into the room no apology then walked out then again at 930 bangs on the door walks in and asks when are we checking out! Extremely rude.
    Luke, au1 night trip with friends

    See all reviews

    Novotel Surfers Paradise, Surfers Paradise, Australia

    Is the description of this hotel not correct? Tell us