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All properties in Surfers Paradise, Queensland, Australia
1 room, 2 adults

Novotel Surfers Paradise

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217, Australia

Luxury hotel with outdoor pool, connected to a shopping center, near Cavill Avenue
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
Amenities
Amenities are not the best
1185See all 1,185 Hotels.com reviews
From 972 reviews

TripAdvisor Traveller Rating

Novotel Surfers Paradise

from A$130
  • Deluxe Family Room
  • Deluxe Room
  • Deluxe Room
  • Superior Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Executive Room, Ocean View (Spa)
  • Deluxe Room, Ocean View
  • Deluxe Room, Ocean View
  • Executive Room, Ocean View
  • Superior Room, Ocean View
  • Superior Room, Ocean View
  • Family Room (Superior)
  • Superior Room, View (Hinterland view)
  • Superior Room, View (Hinterland view)

What’s around Novotel Surfers Paradise

Landmarks

  • Heart of Surfers Paradise
  • Cavill Avenue - 2 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 5 min walk
  • Chevron Renaissance - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 37 min walk
  • Timezone - 3 min walk
  • Infinity Attraction - 6 min walk

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
  • Varsity Lakes Station - 15 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast City Coomera Station - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Novotel Surfers Paradise’s small print

Also known as

  • Novotel Surfers Paradise Hotel
  • Hotel Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 30.00 (subject to availability)

Self parking costs AUD 17.00 per day

Rollaway beds are available for AUD 50.0 per day

Buffet breakfast is offered for an extra charge of AUD 32 per person (approximately)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Surfers Paradise, Queensland, Australia

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Recent reviews

Good 7.8 From 1,185 reviews

Very good 8.0
Great lication
Great location to cavill Avenue and shops. Clean and friendly helpful staff.
Kayleen, auFamily trip
Exceptional 10.0
Very Happy
Everything was great. Beautiful, spacious, well appointed and clean room. Comfortable bed. Staff were all friendly and helpful. WiFi was great. View of the ocean.
auOther trip
Very good 8.0
Busy part of the world.
Nice hotel and great staff! Just not the location for us....
Ian, auRomance trip
Exceptional 10.0
A Relaxing Holiday
As a chance to unwind this hotel and location ticked all the boxes for us The breakfast room was excellent and for getting around, the light rail was virtually at the door. There are plenty of food outlets nearby as well
Peter, auRomance trip
Exceptional 10.0
Great location
Great location
Sophie, auRomance trip

Novotel Surfers Paradise

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