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1 room, 2 adults

Novotel Surfers Paradise, Surfers Paradise, Australia

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217, Australia

Luxury hotel with outdoor pool, connected to a shopping center, near Cavill Avenue
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
Amenities
Amenities are not the best
1126See all 1,126 Hotels.com reviews
From 930 reviews

TripAdvisor Traveller Rating

Novotel Surfers Paradise, Surfers Paradise, Australia

from A$135
  • Deluxe Family Room
  • Deluxe Room
  • Deluxe Room
  • Superior Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Executive Room, Ocean View (Spa)
  • Deluxe Room, Ocean View
  • Deluxe Room, Ocean View
  • Executive Room, Ocean View
  • Superior Room, Ocean View
  • Superior Room, Ocean View
  • Family Room (Superior)
  • Superior Room, View (Hinterland view)
  • Superior Room, View (Hinterland view)

What’s around Novotel Surfers Paradise, Surfers Paradise, Australia

Landmarks

  • Heart of Surfers Paradise
  • Cavill Avenue - 2 min walk
  • SkyPoint Observation Deck - 5 min walk
  • Chevron Renaissance - 5 min walk
  • Surfers Paradise Beach - 8 min walk
  • Gold Coast Convention and Exhibition Centre - 37 min walk
  • The Star Gold Coast - 42 min walk
  • Timezone - 3 min walk

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
  • Varsity Lakes Station - 23 min drive
  • Helensvale Station - 25 min drive
  • Gold Coast City Coomera Station - 30 min drive
  • Self parking (surcharge)
  • Limited parking

About Novotel Surfers Paradise, Surfers Paradise, Australia

Location.
Towering 36 stories over the shops, restaurants, and nightclubs of Surfers Paradise in Queensland, Australia, the Novotel Surfers Paradise is a beachfront property less than 1.2 miles (2 kilometers) from the Pacific Fair Shopping Center and Gold Coast Arts Center. Sea World is located 3.1 miles (5 kilometers) away, and the Currumbin Wildlife Sanctuary lies 12.4 miles (20 kilometers) from the hotel. Brisbane International Airport sits 55.9 miles (90 kilometers) away.

Hotel Features.
The onsite restaurant offers a breakfast buffet and an a la carte menu of modern Australian cuisine for dinner (closed Sunday). The Novotel Surfers Paradise is home to a pool, steam room, and fitness room. Laundry facilities are also on site. With 6 conference/meeting rooms, the hotel also provides facilities to host business meetings, weddings, and special events.

Guestrooms.
The 408 guestrooms at the Novotel Surfers Paradise offer mountain or ocean views and feature balconies, in-room safes, coffeemakers, and complimentary toiletries. WiFi is available for a surcharge.

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Novotel Surfers Paradise, Surfers Paradise, Australia’s small print

Also known as

  • Novotel Surfers Paradise Hotel
  • Hotel Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 100 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 30.00 (subject to availability)

Self parking costs AUD 17.00 per day

Rollaway beds are available for AUD 50.0 per day

Buffet breakfast is offered for an extra charge of AUD 32 per person (approximately)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 1,126 reviews

Novotel Surfers Paradise, Surfers Paradise, Australia
Exceptional10.0
Great stay
Had a great time. Hotel staff friendly and really helpful. Close to everything, theme parks, shopping and beach. Would stay there again.
Nick, au1 night family trip
Novotel Surfers Paradise, Surfers Paradise, Australia
Poor2.0
Not recommended at all
Bathroom extremely dirty when we got there,forgotten to be clean from the previous guests...asked for a baby cot 5 times finally one to be delivered to the room the last night before check out.
, au3 night family trip
Novotel Surfers Paradise, Surfers Paradise, Australia
Very Good8.0
Nice room. Great location. Friendly staff, yummy buffet breakfast.
Wayne, au1 night family trip
Novotel Surfers Paradise, Surfers Paradise, Australia
Good6.0
air wasn't working properly
Jonathan, auFamily trip
Novotel Surfers Paradise, Surfers Paradise, Australia
Fair4.0
Over-priced, underwhelming
Room looked absolutely nothing like the pictures on the site! Really, really concerning as I have a number of other bookings through Hotels.com in 2019. We may have landed up in an old room which was very disappointing as we paid the same rate. Extremely costly for the condition, location and inclusions. Breakfast - you'd get better value at Macca's just down the road. Would never stay here again.
Natalie, au3 night family trip

See all reviews

Novotel Surfers Paradise, Surfers Paradise, Australia

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