I booked this hotel because of their very nice accessibility to wheelchairs. I am in an electrical wheelchair and my own lift and toilet chair.
Arriving at the hotel we got a room with no roll-in shower. We went to ask for a roll-in shower room as it was promised in the hotel description and got told that none of their rooms had roll-in shower, despite their description. When we asked for their handicap van parking, we got told they only had a normal parking basement with very limited height so their promise of a handicap van parking was also false. The room was old, worn down and not a pleasant experience. Also we were promised a gaming console that was not there. They promised Premium bedding and we got something far from that. In the middle of the night, my helper had to remove all the sheets to remove a plastic sheet, since he was bathed in sweat because of the plastic. In the morning we uncovered a matress with disgusting stains everywhere. it was so disgusting that it should have been thrown out 10 years ago. I am horrified and utterly disgusted by this place.
They also charged me for a breaklfast that I didnt get to, since I did not want to sit in their restaurant unshowered and dirty in the morning.
All in all one of the worst hotel experiences I have had in my life and I can NOT, under any circumstances recomment this place for anyone that valuie their money or are in a wheelchair.
The pictures on Hotels.com does NOT match the hotel at all. Far from 4 stars, maybe 2