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Crowne Plaza Surfers Paradise, Surfers Paradise

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
2807 Gold Coast HighwaySurfers ParadiseQLD4217Australia, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Service
Fantastic service
Food
Delicious food
Value for money
Best value for money
WiFi
Regular internet service
664See all 664 Hotels.com reviews
From 993 reviewsTripAdvisor Traveller Rating

Crowne Plaza Surfers Paradise, Surfers Paradise

Hotel Info: 1800 846 835

from A$120
  • Room, Accessible, Non Smoking
  • Standard Room, Non Smoking
  • Premium Suite, 1 King Bed, Ocean View
  • Executive Room, 1 King Bed, Non Smoking, Ocean View
  • Suite, 1 King Bed, Non Smoking, Ocean View
  • Superior Room, 1 King Bed, Non Smoking, Ocean View
  • Superior Room, 2 Double Beds, Non Smoking, Ocean View
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 270 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Also known as

  • Crowne Plaza Hotel Surfers Paradise
  • Crowne Plaza Surfers Paradise
  • Surfers Paradise Crowne Plaza
  • Crowne Plaza Surfers Paradise Gold Coast
  • Crowne Plaza Surfers Paradise Hotel Surfers Paradise
  • Crowne Plaza Surfers Paradise Hotel

Policies

This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs AUD 15.00 per day

Valet parking costs AUD 25.00 per day

Rollaway beds are available for AUD 65 per night

Full breakfast is offered for an extra charge of AUD 32 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 19 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 19 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 19 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 19 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Bicycle rentals on site
  • Free use of nearby fitness center
  • Tennis on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Relish Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Four Winds 360 Revolving - Overlooking the ocean and pool, this restaurant serves lunch and dinner.

Crowne Plaza Surfers Paradise, Surfers Paradise’s small print

Also known as

  • Crowne Plaza Hotel Surfers Paradise
  • Crowne Plaza Surfers Paradise
  • Surfers Paradise Crowne Plaza
  • Crowne Plaza Surfers Paradise Gold Coast
  • Crowne Plaza Surfers Paradise Hotel Surfers Paradise
  • Crowne Plaza Surfers Paradise Hotel

Policies

This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs AUD 15.00 per day

Valet parking costs AUD 25.00 per day

Rollaway beds are available for AUD 65 per night

Full breakfast is offered for an extra charge of AUD 32 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 19 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 19 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 19 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 19 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 664 reviews

Crowne Plaza Surfers Paradise, Surfers Paradise
Fair2.0 / 5
Overpriced and never come back!
Overall the staff is okay but the service quality need to improve more. The location is fine which near the tram. However, there is limited view for ocean view cuz there are many barriers. The breakfast is terrible that we always need to wait for be seated. The buffet breakfast has limited option. The Wifi is not free and it is also very slow and lack of stability. Anyway we think it is overpriced for the ocean view king bed room.
3 night romance trip
Crowne Plaza Surfers Paradise, Surfers Paradise
Good3.0 / 5
2nd time unlucky
We came back here and stayed a second night so we could go to the revolving restaurant unfortunately it was fully booked, by all reports it is magnificent. But upon entering our room house keeping obviously was not up to scratch as there was a dirty sock in the bedroom and a used shampoo container in the shower . Very disappointed !!
1 night romance trip
Crowne Plaza Surfers Paradise, Surfers Paradise
Excellent4.0 / 5
Enjoyed our one night stay
1 night romance trip
Crowne Plaza Surfers Paradise, Surfers Paradise
Outstanding5.0 / 5
Very nice
room was comfortable with choice of pillows. so many little details that makes this hotel memorable for example, the sewing kit - which came in handy and plenty of tea, coffee and milk. we were on a lower level however, still had nice views to the coast.
1 night family trip
Crowne Plaza Surfers Paradise, Surfers Paradise
Fair2.0 / 5
Step back in time and pay above the odds
Reception staff were hassled and abrupt at check in and check out. Poor first and last impression. Hotel tired and outdated and relying too heavily on past glory. Felt like I had stepped back into a Christopher Skase 1980s resort.
1 night business trip

See all reviews

Crowne Plaza Surfers Paradise, Surfers Paradise

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