Skip to main content

Crowne Plaza Hotel Queenstown by IHG

Property class: 4.5
Luxury hotel in Queenstown with restaurant and bar/lounge

Choose dates to view prices

Located in Queenstown City Centre, Skyline Queenstown offers a luxurious getaway with kids' meals at the on-site restaurant and a bar for adults. Connect to free WiFi, work out at the gym or explore nearby Crowne Plaza Hotel Queenstown.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Ski storage
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is AU$275
includes taxes & fees
12 May - 13 May

Why we love this property

Mountain lake retreat
Marvel at stunning mountain vistas from this luxury hotel in the city centre. Stroll through the garden while taking in breathtaking lake views.
Fine dining options
This hotel boasts a restaurant for memorable meals. A bar provides relaxation after dinner, while morning hunger is satisfied with a buffet breakfast.
Cosy in-room comfort
Sumptuous dressing gowns await after enjoying 24-hour room service. Dark, hushed sanctuaries created by blackout drapes offer optimal sleep in this luxurious hotel.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(16 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

  • Lake view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(26 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Free breakfast
  • Parking available
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 1,003 reviews
The price is AU$184
includes taxes & fees
12 May - 13 May
Holiday Inn Express & Suites Queenstown by IHG
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • Steamer Wharf - 1 min walk - 0.1 km
  • TSS Earnslaw Steamship - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Kiwi Park - 7 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 16 min drive

Restaurants

  • ‪Fergburger - ‬4 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Finz - ‬1 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪My Thai Lounge - ‬2 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

When visiting Queenstown, Crowne Plaza Hotel Queenstown by IHG is a great choice to consider. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 16 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (NZD 38.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Limited valet parking on-site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Wired internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 20 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Valet parking costs NZD 38.00 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown

Frequently asked questions

Does Crowne Plaza Hotel Queenstown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hotel Queenstown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hotel Queenstown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Hotel Queenstown by IHG?

Yes. Valet parking costs NZD 38.00 per night. Parking spaces may be limited.

What are the check-in and check-out times at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Crowne Plaza Hotel Queenstown by IHG?

No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.

What is there to do at Crowne Plaza Hotel Queenstown by IHG and nearby?

During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for hiking. Enjoy amenities such as a fitness centre, a picnic area and a garden.

Are there restaurants at or near Crowne Plaza Hotel Queenstown by IHG?

Yes, there's an on-site restaurant.

What's the area around Crowne Plaza Hotel Queenstown by IHG like?

Crowne Plaza Hotel Queenstown by IHG is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 2 minutes' walk from TSS Earnslaw Steamship. Travellers say that the area is walkable and ideal for skiing.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crowne Plaza Hotel Queenstown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and delicious, with many guests praising the made-to-order eggs and excellent service. (32 reviews)
  • The property's restaurant offers delightful dining options with a variety of well-prepared and flavorful meals. (8 reviews)
  • Valet parking was efficient, convenient, and fast, with some guests even receiving free parking as part of promotions. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
View
Restaurant
Breakfast
Lake
Bed
Balcony
Amenities

Reviews

Verified

10/10 Exceptional

A wonderful hotel
Paul, 3-night trip
Verified

10/10 Exceptional

Great location. Easy checkin and helpful staff. Would stay again.
Jonathan, 2-night trip
Verified

8/10 Very good

Great location, comfortable
Sophia, 3-night trip
Verified

8/10 Very good

Valet parking is a must as parking anywhere in town is a crap shoot. Breakfast was decent and the location is excellent. We had a Mountain View with partial lake views. We didn’t feel like we were missing out as we didn’t spend much time in our room.
Roger, 3-night trip
Verified

10/10 Exceptional

Staff was very great, and worked hard to accommodate us whenever we asked for anything.
Scott, 3-night trip
Verified

10/10 Exceptional

Love the room, view and the staff very courteous and helpful
View from my room
Angela, 4-night trip
Verified

10/10 Exceptional

Location stood out.
Chetan Arun, 5-night trip
Verified

10/10 Exceptional

A great stay thanks.
Lillian, 5-night trip
Verified

10/10 Exceptional

Great location, super close to amenities and super friendly staff who will go above and beyond to help you.
Mayank, 5-night trip
Verified

8/10 Very good

Yes all staff good and polite
Emmanuel, 4-night trip
Verified

10/10 Exceptional

Enjoyed our visit
Cassandra, 3-night trip
Verified

10/10 Exceptional

Clean and spacious room, nice view
Carolyn, 3-night trip
Verified

10/10 Exceptional

Nice
John P, 5-night trip
Verified

10/10 Exceptional

Very convenient location
Sean, 1-night trip
Verified

10/10 Exceptional

The hotel view is stunning. The
Man Kit, 1-night trip
Verified

10/10 Exceptional

The staff are really friendly and helpful , the room is very nice with beautiful lake and Mountain View. All things there are neat and tidy. And it is close to other attractions at Queenstown as well. Highly recommend.
Man Kit, 2-night trip
Verified

8/10 Very good

All was good, staff have gave us good service.
Chi, 4-night trip
Verified

10/10 Exceptional

Amazing stay!

We had an amazing stay! The hotel was great and the staff were all so helpful.
Rachel, 3-night trip
Verified

10/10 Exceptional

Great location and experience.
Eddie, 3-night trip
Verified

8/10 Very good

Location was amazing! Close to restaurants, shops, transport and walkable to everything. Will definitely stay again!
Bridgette, 6-night trip
Verified

10/10 Exceptional

Love this hotel, it’s right in the heart of Queenstown and a bonus is the public bus takes you to and from the airport. We always stay at this hotel when we visit Queenstown. Staff are super friendly and helpful.
ANDREAS, 3-night trip
Verified

10/10 Exceptional

Good location. Easy walking distance to many places
Dagan, 5-night trip
Verified

10/10 Exceptional

Staff amazing- helpful, polite, and always available. Location great - walkable to almost everything Breakfast buffet was awesome, something for everyone. Beds so comfortable
Rowena, 5-night trip
Verified

10/10 Exceptional

Great location
Darren, 1-night trip
Verified

8/10 Very good

Room was dated. Staff very nice
scott, 3-night trip