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PARKROYAL Kuala Lumpur, Kuala Lumpur

4.5 stars
Jalan Sultan IsmailKuala Lumpur50250Malaysia, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
Service
Fantastic service
935See all 935 Hotels.com reviews
From 2,793 reviewsTripAdvisor Traveller Rating

PARKROYAL Kuala Lumpur, Kuala Lumpur

Hotel Info: 1800 846 835

from A$129
  • Orchid Club Premier Double Double
  • Orchid Club Deluxe Double Double
  • Deluxe Double Double
  • Premier Suite
  • Orchid Club Premier King
  • Superior Room, 1 Queen Bed
  • Orchid Club Deluxe King
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Studio Suite King
  • Family Suite, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 426 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Kuala Lumpur Parkroyal
  • Parkroyal
  • Parkroyal Hotel
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel

Policies

Please note for rooms with lounge access (Orchid Club) children under 12 years old are not permitted in the Executive Club Lounge. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for MYR 80 per night

Breakfast costs between MYR 50.00 and MYR 60.00 per person (approximately)

Airport shuttle service is offered for an extra charge of MYR 260 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chatz Brasserie - This brasserie serves breakfast, lunch, and dinner.

Si Chuan Dou Hua - This restaurant specializes in Asian cuisine and serves lunch and dinner.

PARKROYAL Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Kuala Lumpur Parkroyal
  • Parkroyal
  • Parkroyal Hotel
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel

Policies

Please note for rooms with lounge access (Orchid Club) children under 12 years old are not permitted in the Executive Club Lounge. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 20 per day

Rollaway beds are available for MYR 80 per night

Breakfast costs between MYR 50.00 and MYR 60.00 per person (approximately)

Airport shuttle service is offered for an extra charge of MYR 260 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 935 reviews

PARKROYAL Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Awesome stay. A+++
Staff were very professional and helpful. Felt welcome. Any requests were dealt with promptly. Would definitely stay there again. Highly recommend the hotel. A+++
6 night family trip
PARKROYAL Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Pleasant stay at a good hotel.
Pleasant stay, hotel a bit anonymous but understandable given the number of guests. Good breakfast but seating staff should have an attitude change, made to feel as if you are anything but welcome when you arrive for breakfast, not welcome at all and no smiles or welcoming words. Bar prices very high, beer and mocktails sampled but didn't go back again due to the high price of both. Room very nice and spacious, lots of room and separate seating area, room for all cases to be open, pleasant change. Bathroom ok, shower over bath but easy enough to get in and out of despite my slight disabilities, nice shampoo, conditioner etc but no cotton buds, assume if asked for they would be provided. Extra pillows no problem, reading light too bright for partner to sleep so read by torchlight, ok but not ideal. Great view from the 17th floor, near the elevator but no noise in the room so very nice. Pool has a ladder to enter the big pool so I couldn't access it, I need steps and a hand rail but I did use the paddle pool which was ok. The pool area is quite spacious and not crowded during our stay, bar prices again very high so we didn't have a drink or any food. Ok for a quick cool down but not ideal. All in all a nice stay at a good hotel in a good shopping area, sky train station very close and lots of taxis available.
3 night romance trip
PARKROYAL Kuala Lumpur, Kuala Lumpur
Good3.0 / 5
Great Location,just missing investment!
Hotel staff were great and good location.Although linen and majority of room clean there was certain areas you could tell had not been touched for months.The bed was huge but rock hard and difficult to tell it it was actually a mattress.Unfortunately the higher priced Club Rooms are on floors 3-6 and street noise is terrible,they should either move to higher floors or sound proof windows,Needs a bit of investment as great location and people who work there are great.
8 night trip with friends
PARKROYAL Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Wifi was not working well o
1 night trip with friends
PARKROYAL Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Best hotel in KL
Fantastic hotel in the middle of the shopping district in KL. Fantastic staff and awesome room with great views.
3 night family trip

See all reviews

PARKROYAL Kuala Lumpur, Kuala Lumpur

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