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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

PARKROYAL Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury hotel with 3 restaurants, near Berjaya Times Square
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Love staying here everything is always perfect, the staff, the rooms absolutely wonderful.Apr. 5, 2020
  • Central location. Good internet connection in room. Above average breakfastMar. 6, 2020

PARKROYAL Kuala Lumpur

  • Deluxe Twin Room
  • Superior Room, 1 Queen Bed
  • Family Suite, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Orchid Club Premier King
  • Premier Suite
  • Deluxe Room, 2 Double Beds
  • Orchid Club Deluxe King
  • Orchid Club Deluxe Double Double
  • Orchid Club Premier Double Double
  • Studio

What’s around PARKROYAL Kuala Lumpur

Landmarks

  • In Bukit Bintang
  • Berjaya Times Square - 4 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 20 min walk
  • Kuala Lumpur Tower - 21 min walk
  • Petronas Twin Towers - 23 min walk
  • Putra World Trade Centre - 2.7 mi / 4.3 km
  • Mid Valley Mega Mall - 4.2 mi / 6.7 km

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Kuala Lumpur Station - 5 min drive
  • Bukit Bintang Station - 4 min walk
  • Imbi Station - 5 min walk
  • Raja Chulan Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Fitness facilities
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

St. Gregory Spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Chatz Brasserie - This brasserie serves breakfast, lunch, and dinner.

Si Chuan Dou Hua - This restaurant specializes in Asian cuisine and serves lunch and dinner.

PARKROYAL Kuala Lumpur’s small print

Also known as

  • PARKROYAL Kuala Lumpur Hotel
  • PARKROYAL Kuala Lumpur Kuala Lumpur
  • PARKROYAL Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Hotel
  • PARKROYAL Kuala Lumpur
  • PARKROYAL
  • Parkroyal Hotel Kuala Lumpur
  • Parkroyal Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Parkroyal Hotel
  • PARKROYAL Kuala Lumpur Hotel
  • PARKROYAL Kuala Lumpur Hotel

Policies

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 8 per day

Valet parking costs MYR 28 per day

Rollaway beds are available for MYR 100.0 per night

Breakfast costs between MYR 50.00 and MYR 60.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for PARKROYAL Kuala Lumpur

  • Does PARKROYAL Kuala Lumpur offer free cancellation for a full refund?
    Yes, PARKROYAL Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is PARKROYAL Kuala Lumpur currently open?
    This property will be closed from May 01 2020 to August 31 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
  • Is parking offered at PARKROYAL Kuala Lumpur?
    Yes. Self parking costs MYR 8 per day. Valet parking costs MYR 28 per day.
  • Is there a pool at PARKROYAL Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at PARKROYAL Kuala Lumpur?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at PARKROYAL Kuala Lumpur?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near PARKROYAL Kuala Lumpur?
    Yes, there are 3 onsite restaurants.
  • What is there to do near PARKROYAL Kuala Lumpur?
    Recommended spots to visit include Berjaya Times Square (4-min walk) and Pavilion Kuala Lumpur (7-min walk), along with KLCC Park (1 mi) and Kuala Lumpur Tower (1.1 mi).

Recent reviews

Very good 8.2 From 1,178 reviews

Exceptional 10.0
Thanks To Service Manager Shante
First impression about service wasn’t good but once I complained to Service manager Shante she took over and made our stay pleasant.
Imran, au2 night family trip
Good 6.0
Hotel is in a central city location (Allow extra time to and from hotel by car as on very busy street that can take time to get to hotel entrance). My room was in an OK condition, however the bathroom smelled of cigarette smoke and I has to inform the reception who offered air freshener. Room did not pick up external noise, however internal hallway was a bit noisy. A good selection of food was on offer for breakfast, and gym/pool clean and well appointed.
Andrew, au2 night trip
Exceptional 10.0
I love staying at this hotel. Staff are so friendly, I feel safe and amenities are great.
Suzannah, au3 night family trip
Fair 4.0
Not a great property.
This property really needs to invest in good sound insulation for their windows. I had to change to a different room (Staff were very helpful and accommodating). Both rooms had a strong smell resembling old granpa's car that has not been cleaned for a long while. Location is very convenient.
Andres, au2 night business trip
Very good 8.0
Great Hotel in good location.
Hotel in prime location only a short 5 - 10 mins walk to many surrounding Shopping malls, night market and monorail and subway etc.. House keeping was fantastic giving us extra water bottles everydays. Breakfast was okay as there are many choices although majority are Malaysian dishes and not many western choices. Everyone was nice although a few chef serving the egg station from the breakfast area seems to be abit neutral and not happy when serving. Room was getting abit dated but very clean, spacious and king bed was massive big enough for our family of 2 adults and 2 children. Overall a good hotel in great location.
Van, au6 night family trip
Exceptional 10.0
Good hotel
Well located hotel with helpful and friendly staff
au1 night trip
Good 6.0
Great location and good service
Great location, Good room, getting a little dated but still very comfortable.
David, au2 night trip
Very good 8.0
Our room wouldn't automatically lock so went and advised front counter on our way out - had difficulties communicating with the front counter staff who kept insisting it locks automatically... finally she advised me they would get someone to check - it got fixed but it would have been nice from them to notify us as we were stressing the whole time we were away... Otherwise, the place is very central and pretty comfortable accommodation. Staff at the lounge were super friendly and helpful.
au3 night trip with friends
Exceptional 10.0
Fantastic hotel
The staff at this hotel are amazing. I'm a single female travelling on my own and never felt safer. Bar staff, reception, day spa, pool area, cafe all wonderful people. Location is great for shopping and plenty of choices to eat outside and close to hotel. I will definitely always stay here when in KL.
Suzannah, au5 night trip
Very good 8.0
Ok place, location quite good
was a good experience until 9pm Thursday night, when a rude staff member said I should move from my comfortable sofa in the entertainment area, because a ' group of people were coming ( more important than me ), this proves that the ' hospitality ' was really fake.
Joseph, au1 night business trip

PARKROYAL Kuala Lumpur

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