MY Hotel Malmedy

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Indoor pool
Balcony
Balcony
Room, 1 King Bed, Terrace | Room

Overview of MY Hotel Malmedy

MY Hotel Malmedy

4.0 star property
4-star hotel in Malmedy with indoor pool and restaurant

9.0/10 Superb

64 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Rue Devant les Grands Moulins, Malmedy, Wallonie, 4960
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • Circuit de Spa-Francorchamps - 13 min drive
  • Eifel National Park - 43 min drive

Getting around

  • Liege (LGG) - 56 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 85 min drive
  • Findel International Airport (LUX) - 55.6 miles/89.5 km
  • Brussels Airport (BRU) - 74.9 miles/120.5 km
  • Verviers-Central Station - 19 min drive
  • Verviers-Palais Station - 20 min drive
  • Juslenville Station - 22 min drive

About this property

MY Hotel Malmedy

4-star hotel near the boardwalk
At MY Hotel Malmedy, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Swimming pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • An indoor pool, a front desk safe, and a 24-hour front desk
Room features
All guestrooms at MY Hotel Malmedy have thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Baby bath
  • Changing table

What to do

  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1 per person, per night. This tax does not apply to children under 3 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 10 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

MY Hotel Malmedy Hotel
MY Hotel Malmedy Malmedy
MY Hotel Malmedy Hotel Malmedy

Frequently asked questions

Does MY Hotel Malmedy offer free cancellation for a full refund?
Yes, MY Hotel Malmedy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MY Hotel Malmedy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MY Hotel Malmedy?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at MY Hotel Malmedy?
Sorry, pets aren't allowed.
Is parking offered on site at MY Hotel Malmedy?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at MY Hotel Malmedy?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at MY Hotel Malmedy and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and return when the snow melts for hiking and rock climbing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near MY Hotel Malmedy?
Yes, there's an onsite restaurant. Nearby restaurants include Le Jardin Fleuri (5-min walk), Au Petit Chef (6-min walk), and A Vi Mam ´di (7-min walk).
What's the area around MY Hotel Malmedy like?
MY Hotel Malmedy is a short 5-minute walk from Malmundarium and 7 minutes' walk from Malmedy Massacre Memorial.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Great hotel but needs some focus to be outstanding
First time at the hotel but regular party to the area for driving at Spa. Great safe parking, nice room and the restaurant good. Need to deal with staffing to provide better service. We had expensive wine, but was too cold. It comes straight from the wine wall, which does not work for red wine. If service was better we could order red early. Need to sort out above if we are to stay again.
Mark, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mehmet Emin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

little things let it down
The hotel itself was great just what I expected clean and comfortable... Reception staff friendly and helpful just a shame the rest of the staff didn't follow suit. Was disappointing service to be turned away from a half empty restaurant with unhelpful staff saying they are understaffed so we can't eat in the restaurant but we could have room service? which surely is harder work then allowing us to seat in the very empty laid up restaurant area. Shame as would put me off staying here again
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Shih Hsien, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Petra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable bed in a nicely-designed room using high -end materials. By Belgian and especially Walloon standards, the staff are top and all English-speaking. Location is an easy 5 minute walk from the attractions in the center of lovely Malmedy. Would highly recommend.
1-night trip
Verified CheapTickets guest review

8/10 Very good

Great stay!
Jan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great little place - thank you
SL, 4-night business trip
Verified Hotels.com guest review