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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Hilton Guatemala City

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Smart TV
  • Dry cleaning/laundry service
Km. 9.5 Ca-1 East Vista Real Complex, Guatemala City, Guatemala, 01001, Guatemala

Luxury hotel in Guatemala City with outdoor pool and restaurant
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Smart TV
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely place!! I really enjoy everything there food, excellent service overall. ThanksMay 23, 2020
  • Great Staff, beautiful hotel, beautiful room, comfy bed Feb. 27, 2020

Hilton Guatemala City

from A$140
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Corner
  • Room, 1 King Bed, Patio
  • Room, 1 King Bed, Accessible
  • Suite, 1 Bedroom
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds (Executive)
  • Deluxe Room, 2 Queen Beds, Patio
  • Executive Room, 2 Queen Beds
  • Room, 2 Queen Beds, Patio
  • Deluxe Room, 2 Queen Beds (Executive)

What’s around Hilton Guatemala City

Landmarks

  • Centro Comercial Pradera - 31 min walk
  • Embassy of Israel in Guatemala - 2.4 mi / 3.8 km
  • Oakland Mall - 2.6 mi / 4.2 km
  • Avenida La Reforma - 2.9 mi / 4.7 km
  • El Obelisco - 3 mi / 4.9 km
  • Paseo Cayala - 3.9 mi / 6.3 km
  • U.S. Embassy in Guatemala - 4.4 mi / 7.1 km
  • Universidad del Valle de Guatemala - 3.3 mi / 5.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 17 min drive
  • Airport pick-up service
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 22 lbs)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking * on site

Offsite

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (meters) - 4620
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1995
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

Hilton Guatemala City’s small print

Also known as

  • Hotel Vista Real Guatemala
  • Vista Real Hotel
  • Hotel Vista Real Guatemala City
  • Hotel Vista Real Guatemala Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City Guatemala City
  • Hilton Guatemala City Hotel Guatemala City
  • Hotel Vista Real
  • Vista Real Guatemala
  • Vista Real
  • Hotel Vista Real Guatemala City
  • Hotel Vista Real Guatemala Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City
  • Vista Real Guatemala

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 10 per day

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per night

Airport shuttle service is offered for an extra charge of USD 10 per person

Airport shuttle service for children up to age 12 costs USD 0

WiFi is available in guestrooms for USD 10 per night (rates may vary)

WiFi is available in public areas for USD 10 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 10 per day (rates may vary)

Wired Internet access is available in public areas for USD 10 per day (rates may vary)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Guatemala City

  • Does Hilton Guatemala City offer free cancellation for a full refund?
    Yes, Hilton Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Guatemala City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Guatemala City?
    Yes. Valet parking costs USD 10 per day.
  • Is there a pool at Hilton Guatemala City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hilton Guatemala City?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 40 per pet, per night.
  • What are the check-in and check-out times at Hilton Guatemala City?
    You can check in from 3 PM to 11:30 PM. Check-out time is 1 PM.
  • Are there restaurants at or near Hilton Guatemala City?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hilton Guatemala City?
    Yes, a shuttle from the airport to the hotel is available. The charge is USD 10 per person.

Recent reviews

Very good 8.4 From 243 reviews

Exceptional 10.0
Very nice hotel, friendly staff
Lionel, au2 night trip with friends
Exceptional 10.0
Excellent
It was everything OK overall, just missing bathrobes in the room, maybe they forgot but its something basic in every 4-5 star hotel.
Alexander, us1 night trip
Exceptional 10.0
Excellent Hotel!!
Excellent accommodations and service .
us4 night trip
Exceptional 10.0
The right spot to stay
Amazing place to stay. Great customer service! The right spot for a comfortable stay in Guatemala City!!
us1 night business trip
Exceptional 10.0
Wonderful hotel
This place is wonderful the food and service was fantastic!! The grounds was impeccable.
rudy, us2 night family trip
Exceptional 10.0
Leaving Guatemala
We loved our room and the service was spectacular. They have a shuttle running to the airport every hour. It arrived exactly on time and delivered us to the airport in about 20 minutes flat. Their breakfast buffet has a great variety of choices and everything we tried was delicious.
Karen, us1 night family trip
Exceptional 10.0
Best hotel ever.
It is an amazing place, everything is just perfect. AAAAAAAAAAAAAAAAAA+++++++++++
Ana, us4 night family trip

Hilton Guatemala City

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