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Best Western Astor Metropole Hotel & Apartments

Photo gallery for Best Western Astor Metropole Hotel & Apartments

Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Best Western Astor Metropole Hotel & Apartments

Best Western Astor Metropole Hotel & Apartments

3.5 star property
3.5-star hotel with outdoor pool, near Roma Street Parkland

7.4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$198
Price available on 1/12/2022
Map
193 Wickham Terrace City, Spring Hill, QLD, 4000

Room options

About this area

What's nearby

  • In Spring Hill
  • Roma Street Parkland - 6 min walk
  • XXXX Brewery - 27 min walk
  • Suncorp Stadium - 2 min drive
  • South Bank Parklands - 9 min drive
  • University of Queensland - 18 min drive
  • Brisbane Cruise Terminal - 15 min drive

Getting around

  • Brisbane Airport (BNE) - 15 min drive
  • Brisbane Central Station - 4 min walk
  • Brisbane Roma Street Station - 10 min walk
  • Brisbane Fortitude Valley Station - 17 min walk

Restaurants

  • Two Cups - 4 min walk
  • Santa Monica Pizza Burgers Bar - 4 min walk
  • Indriya - 5 min walk
  • Cafe Pronto - 5 min walk
  • The Coffee Club - 5 min walk

About this property

Best Western Astor Metropole Hotel & Apartments

Best Western Astor Metropole Hotel & Apartments puts you 0.3 mi (0.5 km) from Roma Street Parkland and 1.4 mi (2.2 km) from XXXX Brewery. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers say great things about the central location and spacious guest rooms.

Languages

Chinese (Mandarin), English, Farsi, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 14.90 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby

Working away

  • Computer station
  • Conference space (237 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Farsi
  • Hindi

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Toaster

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

Optional extras

  • Wired Internet access is available in guest rooms for AUD 5.00 per day (rates may vary)
  • Credit card charges are subject to an extra charge of 1 per cent

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast

Children & extra beds

  • Rollaway beds are available for AUD 25.0 per night

Parking

  • Self-parking costs AUD 14.90 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Astor Metropole
Best Western Astor
Astor Metropole Spring Hill
Best Western Astor Metropole Apartments
Best Western Astor Metropole Apartments Spring Hill
Best Western Astor Metropole Spring Hill
Best Western Metropole
Best Western Astor Metropole Hotel & Apartments Spring Hill
Best Western Astor Metropole Hotel & Apartments
Astor Metropole & Apartments
Best Western Astor Metropole Hotel Apartments
Best Western Astor Metropole Hotel & Apartments Hotel
Best Western Astor Metropole Hotel & Apartments Spring Hill

Frequently asked questions

Does Best Western Astor Metropole Hotel & Apartments offer free cancellation for a full refund?
Yes, Best Western Astor Metropole Hotel & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Astor Metropole Hotel & Apartments?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Best Western Astor Metropole Hotel & Apartments on 1 Dec 2022 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Astor Metropole Hotel & Apartments?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Best Western Astor Metropole Hotel & Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Astor Metropole Hotel & Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Astor Metropole Hotel & Apartments?
Yes. Self-parking costs AUD 14.90 per night.
What are the check-in and check-out times at Best Western Astor Metropole Hotel & Apartments?
You can check in from 3:00 PM - anytime. Check-out time is 10 AM.
Is there an on-site casino at Best Western Astor Metropole Hotel & Apartments?
No, this hotel doesn't have a casino, but Treasury Casino (13-min walk) is nearby.
What is there to do at Best Western Astor Metropole Hotel & Apartments and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Best Western Astor Metropole Hotel & Apartments also has an outdoor pool.
Are there restaurants at or near Best Western Astor Metropole Hotel & Apartments?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Two Cups (4-min walk), Santa Monica Pizza Burgers Bar (4-min walk) and Indriya (5-min walk).
What's the area around Best Western Astor Metropole Hotel & Apartments like?
Best Western Astor Metropole Hotel & Apartments is in Spring Hill, a short 4-minute walk from Brisbane Central Station and 6 minutes' walk from Roma Street Parkland. The local area is popular for its beaches and our guests say that it is very central.

Overall score and ratings

7.4

Good

7.3/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.1/10

Eco-friendliness

2/10 Poor

Neil, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good location, poor hotel.
Disappointing stay. Feel like they have increased the price to take advantage of the housing issues in the city. The apartment was not clean, infested with tiny spiders and ants, everything is old and dated. Kitchen equipment was dirty with old food. Staff just rather rude in every interaction. Wifi does not work in the room. Highly deceiving pictures listed on hotels; not representing the quality of the room. Way overpriced for what you get. Other guests at the hotel were equally dissatisfied when we spoke to them (multiple groups). The location is fantastic though.
3-night trip
Verified Hotels.com guest review

6/10 Good

Basic hotel
I would not rate this a 4 star but rather a 3 star hotel. Impressive front entrance but hotel is old. Location to city is good. TV channels is limited and wifi is weak. Suit someone who just go out for the day and return at night just to sleep. Reception staff not the friendliest. Did not have hot water on my last day which I reported to the manager.
gaik, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colette, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Franca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and tidy
Ben, 1-night business trip
Verified Wotif guest review

8/10 Very good

Renee, 2-night trip
Verified Wotif guest review

6/10 Good

For the price i was very dissapointed with the service. Room was outdated but comfortable.I was away from my room from 7am - 5pm n the room had not been serviced. The cleaners did arrive after i got back which was inconvenient. They changed towels only and left behind terrible BO. The restaurant n bar were both closed n have been since covid and wasnt informed. Wouldnt stay again.
Trudy, 2-night trip
Verified Wotif guest review

2/10 Poor

Saskia, 1-night trip
Verified Wotif guest review

6/10 Good

Actually I expected better. Overall I did not like anything, many broken promises (pool not working, just one lift, the internet signal intermittent). Very low value for money
Liberio, 7-night trip
Verified Expedia guest review