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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Sheraton Nur-Sultan Hotel

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Syganak Street 16/1, Nur-Sultan, Z05T6B0, Kazakhstan

Luxury hotel with 2 restaurants, connected to a shopping center, near Bayterek Tower
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Sheraton Nur-Sultan Hotel

from A$109
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking, City View
  • Executive Suite, 1 King Bed, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking

What’s around Sheraton Nur-Sultan Hotel

Landmarks

  • Heart of Nur-Sultan
  • Bayterek Tower - 11 min walk
  • Kazakhstan Ministry of Foreign Affairs - 13 min walk
  • Singing Fountain - 13 min walk
  • Kazakhstan Central Concert Hall - 14 min walk
  • Parliament of Kazakhstan - 15 min walk
  • Palace of Peace and Reconciliation - 37 min walk
  • EXPO 2017 - 2.7 mi / 4.4 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 24 min drive
  • Astana Railway Station - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Number of meeting rooms - 11
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Emiliya - This restaurant serves breakfast, lunch, and dinner.

SALTER'S - Onsite diner. Open daily.

Sheraton Nur-Sultan Hotel’s small print

Also known as

  • Sheraton Nur Sultal Hotel
  • Sheraton Nur-Sultan Hotel Hotel
  • Sheraton Nur-Sultan Hotel Nur-Sultan
  • Sheraton Nur-Sultan Hotel Hotel Nur-Sultan
  • Sheraton Nur Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for KZT 10000.0 per night

Breakfast costs between KZT 3000 and KZT 8000 per person (approximately)

Pets are allowed for an extra charge of KZT 45000 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Nur-Sultan Hotel

  • Does Sheraton Nur-Sultan Hotel offer free cancellation for a full refund?
    Yes, Sheraton Nur-Sultan Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Nur-Sultan Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Nur-Sultan Hotel?
    Yes, there's free self and valet parking.
  • Are pets allowed at Sheraton Nur-Sultan Hotel?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of KZT 45000 per accommodation, per stay.
  • What are the check-in and check-out times at Sheraton Nur-Sultan Hotel?
    You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sheraton Nur-Sultan Hotel?
    Yes, there are 2 onsite restaurants.
  • What is there to do near Sheraton Nur-Sultan Hotel?
    Recommended spots to visit include Bayterek Tower (11-min walk) and Kazakhstan Ministry of Foreign Affairs (13-min walk), along with Singing Fountain (13-min walk) and Kazakhstan Central Concert Hall (14-min walk).

Sheraton Nur-Sultan Hotel

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