Hotel y Aguas Termales de Chignahuapan

Photo gallery for Hotel y Aguas Termales de Chignahuapan

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Water park
Indoor pool
Water park
Room

Overview of Hotel y Aguas Termales de Chignahuapan

Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly hotel in Chignahuapan with free water park and spa

8.6/10 Fabulous

36 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Meeting Facilities
The price is AU$188
Price available on 14/9/2022
Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Hot springs
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • Conference center
  • 3 meeting rooms
For families
  • Children's pool
  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Puebla Intl. Airport (PBC) - 93 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan in Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other features.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (4750 square feet of space)

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Hot springs access available from 7:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?
Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan?
As of 17 Aug. 2022, prices found for a 1-night stay for 2 adults at Hotel y Aguas Termales de Chignahuapan on 14 Sep. 2022 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel y Aguas Termales de Chignahuapan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel y Aguas Termales de Chignahuapan?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel y Aguas Termales de Chignahuapan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?
You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?
Onsite recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a waterslide and a sauna, as well as a garden.
Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?
Yes, there's an onsite restaurant. Nearby restaurants include La Condesa Panaderia. (3.1 mi), Meson Del Caminante (3.4 mi), and Cascadas Tuliman (3.7 mi).
Does Hotel y Aguas Termales de Chignahuapan have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Hotel y Aguas Termales de Chignahuapan like?
Hotel y Aguas Termales de Chignahuapan is located by the river. Popular attractions include Basilica of the Immaculate Conception, which is 53 minutes away by car.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
david, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Es muy limpio, la atención muy buena, un ambiente tranquilo y sereno. Excelente opción para descansar y recuperar energia. Venden unos jabones naturales muy buenos.
Claudia Marcela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio. Han realizado mejoras en las instalaciones que hacen aun mas satisfactoria la estancia
Sergio Reyes, 2-night family trip
Verified Expedia guest review

8/10 Very good

Merced Elena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

jose juan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

erick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar para descansar
La atención fue excelente, la habitación de lujo, muy cómoda y el aseo de 10.
Alberto, 2-night trip
Verified Hotels.com guest review