Embassy Suites Charleston

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Overview of Embassy Suites Charleston

Embassy Suites Charleston

3.5 star property
3.5-star hotel in Charleston with outdoor pool and restaurant

8.4/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
300 Court St, Charleston, WV, 25301
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Convenience store
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Charleston
  • Charleston Coliseum & Convention Center - 1 min drive
  • Mardi Gras Casino - 16 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 7 min drive
  • Charleston Station - 2 min drive
  • Airport shuttle (surcharge)

About this property

Embassy Suites Charleston

3.5-star hotel in the city center
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a grocery/convenience store at Embassy Suites Charleston. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a free daily manager's reception and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), ATM/banking services, and a 24-hour front desk
  • An elevator, laundry services, and multilingual staff
  • Luggage storage, express check-out, and concierge services
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Embassy Suites Charleston boast comforts such as air conditioning and separate sitting areas, as well as amenities like high-speed Internet and free weekday newspapers. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 253 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Onsite self parking (USD 15.00 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (USD 15.00 per night)

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Video-game console
  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 5.00 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 10 costs USD 5.00 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 15.00 per night
  • Parking is available nearby and costs USD 15.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Frequently asked questions

Does Embassy Suites Charleston offer free cancellation for a full refund?
Yes, Embassy Suites Charleston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Embassy Suites Charleston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites Charleston?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites Charleston?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Charleston?
Yes. Self parking costs USD 15.00 per night.
Is airport shuttle service offered by Embassy Suites Charleston?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM. The charge is USD 5.00 per person one-way.
What are the check-in and check-out times at Embassy Suites Charleston?
You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Embassy Suites Charleston and nearby?
Embassy Suites Charleston has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Embassy Suites Charleston?
Yes, there's an onsite restaurant. Nearby restaurants include Sitar of India Restaurant (4-min walk), Graziano's Pizza (5-min walk), and Ellen's Homemade Ice Cream (5-min walk).
What's the area around Embassy Suites Charleston like?
Embassy Suites Charleston is a short 7-minute drive from Charleston, WV (CRW-Yeager) and 7 minutes' walk from Charleston Coliseum & Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Hotel was nice but bathroom shower was full of mold.
Peter, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Weekend Getaway
Could not have asked for more for a little weekend for two. Easy walking distance to the vibrant bars and restaurants. Room was very comfortable and the included breakfast was top notch! Highly recommended!
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

TeQuilla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it!
Great staff, everyone was very friendly and accommodating. Rooms were beautiful and clean! We will definitely be back!
Emily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Always prefer embassy suites over others.
Suresh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and quiet. Top notch!!
Gerald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sybil, 1-night trip
Verified Hotels.com guest review