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At a glance

Hotel size

  • 132 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served on site
  • No stag or hen parties

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lira, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Stay Away
Sketchy neighborhood, lights didn't work, room wasn't clean.
Shelly, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This place looked nothing like the photos on the website in that they were taken when the place was new and clean. It was old, dirty, poorly maintained and scary. People yelling in the halls and out the windows. Trash in the parking lot. Hallway doors looking like they had been pried open. I will say the front desk person was very kind, friendly and also understanding when I came back from looking at the room saying I could not comfortably stay here and feel safe. He understood my concerns. I was able to get a full refund via Hotels.com, although it took a few days.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

When we got to the hotel the desk clerk told us that their housekeepers did not show up . So they did not have any clean rooms for us. Even with a pre paid reservation.
Margaret, 1-night trip
Verified Hotels.com guest review

2/10 Poor

By far the worst and extremely unsanitary hotel
I checked in and checked out with in 20 minutes. This hotel is absolutely filthy. The carpet had 6 large disgusting stains. The shower wall had human hair stuck to it from the previous guests and for some reason i cant up load any photos. I still have not received my full refund. I am surprised that the thea has a 7.4 rating from hotels.com. It is absolutely disgusting. This hotel should not be on the hotels.com site. DO NOT STAY AT THIS HOTEL! Next step will be disputing the $750 charges with my visa company.
Trevor, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

anita, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Definitely bring a firearm
May need to carry a firearm in this part of Tacoma. High prices for low income and sketchy area full of homeless people and crime through out. Lock your doors and park your vehicle where you can see it.
Jason, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Quick get away
We had to wait for 30 minutes to get service for a room. I reserved 2 rooms and I was told that my two 16 yr old kids could not stay in the room without me near or an adult in the room. They had a fear of a party, when we got to the rooms housekeeping were still cleaning. I received a call asking to wait 30 minutes for the rooms to get cleaned. Once in the room one of the Queen beds had nail polish and cigarette burn holes in the blanket/ sheets. I requested new bedding but ended up going to by my own to lay on top of. The King bedroom was great, the only problem was that the floor looked very dirty in the tub in which I had to wear saddles. Lastly only one computer worked during check in and the printer was down, so I was not offered a receipt upon looking at my credit card balance I was double charged for the deposit. when requesting a receipt just for proof I was told that I can just dispute it if it is not back in my account in a few days. One person got their windows smashed and car broken into right in front of the hotel. Just like other cities their were some sketchy people around the house, but who am I to judge.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok place to stay
Half the front desk was pleasant and attentive, the other half was always on their personal phones or unaware of most things really. Grab & go breakfast means (1) item, they literally have a sign posted. The 3 days I stayed there, did I see breakfast items... NO. Always empty and the front desk person sitting there did not bother to fill it. The room was cleanish; everything besides the carpet was clean. Definitely had higher expectations from the pics provided. If you are looking for an ok place and don't want to spend alot, this is it.
Stephanie, 3-night family trip
Verified Hotels.com guest review

6/10 Good

John, 1-night trip
Verified Hotels.com guest review